Online hospitality courses
Carve out a dynamic and rewarding career in hospitality with an accessible online course.
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There will always be a need for humans to connect, celebrate and escape.
From customer-facing roles such as a concierge or bartender to creatively satisfying careers as a chef or wedding planner, you can gain qualifications that will open doors with an online hospitality course.
To save you going down a rabbit hole, we've done the research for you. Here are some of the best online courses for the hospitality industry that you can study from anywhere.
Where can I find hospitality courses online?
Does your company belong in this list?
What hospitality courses are available to study online?
Here are just some of the hospitality courses online that range from short introductory courses right up to postgraduate qualifications.
Dip your toes into the hospitality field or add new skills to your resume with a short but effective online course.
|Gordon Ramsay Teaches Cooking||Course length: 3 hours, 54 minutes|
Subjects include: Kitchen layout, knife skills, breaking down a whole fish, making pasta dough
|Apollonia Poilane Teaches Bread Baking||Course length: 3 hours, 35 minutes|
Subjects include: Baking a la Poilane, sourdough starter, rye, pain de mie, brioche
|Events and Hospitality Management Career Sampler||Course length: 26 hours|
Subjects include: Prepare and present proposals, select event venues and sites, obtain and manage sponsorship
|Wine Service: Professional Skills in Hospitality||Course length: 1.5 hours|
Subjects include: How to taste, reading wine labels, wine service in a restaurant setting, sabrage
|Key Elements of Effective Customer Service for Hospitality||Course length: 1.5 hours|
Subjects include: Levels of customer service in hospitality and service industries
|Health & Safety and Food Safety for Hospitality Operators||Course length: 1 hour|
Subjects include: Risk assessments, workplace safety, fire safety, equipment and electrical safety
|TripAdvisor Domination for Hospitality and Hotel Management||Course length: 3 hours|
Subjects include: TripAdvisor hospitality management: before the stay, during the stay, after the stay
Set off on your hospitality path with a recognised certification that could gain you employment in food and beverage service, catering, as a cafe attendant or an events and function assistant.
|Certificate II in Hospitality||Course length: Up to 1 year|
Subjects include: Use hospitality skills effectively, show social and cultural sensitivity, participate in safe work practices
|Certificate III in Hospitality||Course length: Up to 18 months|
Subjects include: Work effectively in hospitality service, create and use spreadsheets, provide service to customers
|Certificate IV in Hospitality||Course length: Up to 24 months|
Subjects include: Use hygienic practices for food safety, design and produce business documents, prepare financial reports
|Certificate III in Events||Course length: 18 months|
Subjects include: Show social and cultural sensitivity, process and monitor event registrations, provide service to customers
|Wedding Planning and Event Management Certificate||Course length: 200 hours|
Subjects include: Planning, managing people, managing locations, managing the program
|Hospitality Management Basics Certificate||Course length: 16 hours|
Subjects include: Hospitality management, hotel management, event planning, travel agents
|Undergraduate Certificate in Hospitality Management||Course length: 6 months|
Subjects include: International hotels and events, leadership and management in action, hospitality business law
Step it up to the next level with a diploma qualification that could see you working in event management, hotel management, as a front-of-house manager, or a cafe or restaurant owner.
|Diploma of Hospitality Management||Course length: Varies, between 26 weeks to 2 years|
Subjects include: Manage quality customer service, manage operational plans, prepare and monitor budgets
|Diploma of Event Management||Course length: 2 years|
Subjects include: Coordinate on-site event operations, monitor work operations, manage finances within a budget, lead and manage people
|Diploma of Business (Hospitality Management)||Course length: 1 year full-time, 2 years part-time|
Subjects include: Management of service contexts, visitor economy, HR management and leadership, marketing fundamentals
|Diploma of Hotel Management||Course length: 1 year full-time, 2 years part-time|
Subjects include: Communication in organisations, food and beverage in operations, tourism theories and practices
For a longer-term career in hospitality, a bachelor's degree shows employers that you're committed to the field. An online degree could lead to opportunities including a tourism manager, hotel supervisor, tourism policy development and human resources management.
|Bachelor of Business (Hospitality Management)||Course length: 3 years full-time, 6 years part-time|
Subjects include: Front office operations, marketing fundamentals, exploring gastronomy, hospitality entrepreneurship
|Bachelor of Hospitality Management||Course length: 2 years full-time, 4 years part-time|
Subjects include: Principles of economics, marketing fundamentals, accounting, learning and online communication
|Bachelor of Business (Hospitality and Tourism Management)||Course length: 3 years|
Subjects include: Business communication, marketing principles, commercial law, corporate finance, strategic management
|Bachelor of Business in Hotel Management||Course length: 3 years full-time or part-time equivalent|
Subjects include: Research for business and tourism, hospitality services management, accounting and finance for business, entrepreneurship and innovation
To add further credentials to your resume, a postgraduate degree can open up further pathways in international hospitality, tourism management and more.
|Graduate Certificate in Hospitality Leadership||Course length: 6 months full-time|
Subjects include: Global business environment, managing hospitality in the international context
|Master of Management (Tourism and Management)||Course length: 2 years full-time, part-time equivalent|
Subjects include: Key management concepts, ethics, social responsibility and cultural awareness in tourism and hospitality
|Master of International Tourism and Hotel Management||Course length: 2 years full-time, 4 years part-time|
Subjects include: Accounting for managers, international tourism systems, management communication, marketing
Who should take an online hospitality course?
Online courses offer something to suit anyone with their sights set on a career in hospitality.
If you're looking for an introduction to the field and a chance to get your foot in the bar door, you might consider a certificate course like the Certificate IV in Hospitality or the Certificate III in Events. On the other hand, a Diploma of Hospitality or Event Management, or a bachelor's degree may be more suitable if you're keen to establish a longer-term career.
Taking an online hospitality course can allow you time and flexibility to work in the industry so you're gaining experience and qualifications at the same time.
What topics may be covered in an online hospitality course?
Courses can cover anything from cooking skills such as bread baking or making pasta with courses through MasterClass to the full spectrum of subjects required for a career in hospitality management with a university degree.
Here are just a few of the topics you may come across in your online studies.
Short courses and certificates may cover:
- Making elevated scrambled eggs
- Making sourdough bread
- Reading wine labels
- Customer service
- Workplace safety
- Using TripAdvisor
- Setting up a business
- Barista skills
- Human resources
- Food and beverage operations
- Operating a bar
- Managing conflict
- Hospitality business law
- Theme parks
A diploma, bachelor's degree or masters may cover:
- Product distribution
- Revenue management
- Event management
- Managing projects
- Wedding planning
- Marketing fundamentals
- International hotels and events
- Product development and branding
- Tourism management
- Accounting for managers
- Communication in organisations
How long does an online hospitality course take to complete?
A short online hospitality course like the ones offered on Udemy could range from a 1 hour video lesson to 26 hours of study.
Certificate courses such as the Certificate IV in Hospitality could take you up to 24 months to complete. WIth these online certificates, you have flexibility in how long you want to take to complete your studies which means you can study intensively to finish your course faster if you wish.
If you're looking to go down the university route, you'll need to set aside three years if you want to take a full-time bachelor's degree.
What are the career opportunities after taking a hospitality course?
A certificate or diploma-level course could help you gain employment in these areas:
- Front-of-house customer service
- Table service in restaurants, cafes, pubs and coffee shops
- Bar attendant
- Gaming attendant
- Function host
- Food and beverage attendant
- Event or exhibition attendant
- Conference assistant
- Wedding planner
- Event or exhibition planner
- Shift manager
- Bar manager
- Hotel manager
A diploma, bachelor's degree or master's could lead to these areas:
- Chef patissier
- Chef de cuisine
- Sous chef
- Tourism manager
- Sales manager
- Travel industry entrepreneur
- Tourism policy development
- Work on cruise ships
- Hotel supervisor
- Marketing executive
- Human resources officer
What equipment and software will I need?
You might also want to consider some basic software to help with note taking and writing assignments, such as Google Docs or Microsoft Word. In some instances, you may need a video conference software such as Zoom for tutorials or live classes.
For food and beverage courses, you may need access to kitchen equipment and ingredients. All of this will be outlined in the introduction to your course.
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