CommBank Home Insurance

Here’s our review on Commonwealth Bank Home Insurance. Choose from 3 policies and get peace of mind.

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The Commonwealth Bank is one of Australia's most recognised brands in the financial industry, so it's no surprise that CommBank offers home insurance policies.

There are 3 policy options for homeowners; building insurance, contents insurance and a combined home & contents insurance policy. Your circumstances will determine which policy is right for you.

We don't currently have this brand on our panel. But don't fret! You can head to the Commonwealth Bank website or compare a bunch of other home insurance companies with finder.

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Here are Commonwealth Bank Home Insurance cover options

You can combine building and contents cover on both; residential home packages and investment home packages.

Commbank’s Residential Home Package covers both building and contents insurance.

Building cover insures the cost of repairing or replacing your home for the sum insured in the event that it is damaged or destroyed as a result of an insured event. Contents insurance covers the cost of replacing the contents of your home on a new-for-old basis up to the sum-insured. This policy covers your home and contents for a wide variety of insured events including flooding, fire, storm, explosion, theft, animal damage and many more dangers:

  • Storm
  • Theft or attempted theft
  • Escape of liquid
  • Explosion
  • Animal damage
  • Accidental glass breakage
  • Legal liability
  • Malicious acts including vandalism
  • Sudden impact
  • Lightning
  • Fire
  • Burning out of electric motors and power surge
  • Riot and public disturbance.

Depending on the combination of building and contents cover you choose, the policy provides a number of additional benefits including alternative accommodation costs, storage fees and even domestic pet cover. Commbank also offers optional cover to provide protection for accidental damage and portable contents cover for items you wish to cover outside of the home to ensure all your needs are catered for in a complete and well-rounded package.

The Investment Home package provided by Commbank is available for investment property owners and can provide critical protection for any accidental or malicious damage from tenants. With this package, the property owner can choose building cover, contents cover or both. Some of the insured events that you will be protected against under this policy include: fire, storm, malicious acts, explosion, accidental glass breakage and much more.

An additional benefit of this package is that it covers the loss of rent for up to 52 weeks providing you with security in the knowledge that your investment is not at risk. The investment home package provides cover for the following events:

  • Theft or attempted theft
  • Explosion
  • Fire
  • Storm
  • Animal damage
  • Accidental glass breakage
  • Malicious acts including vandalism
  • Sudden impact
  • Lightning
  • Escape of liquid
  • Loss of rent up to 52 weeks
  • Riot and public disturbance
  • Optional cover includes expenses to evict the tenant.

Commbank Home Insurance product comparison

Residential Home PackageInvestment Home Package
Insured EventBuildingContentsBuildingContents
Accidental glass breakage
  • Yes
  • Yes
  • Yes
  • Yes
Animal damage
  • Yes
  • Yes
  • Yes
  • Yes
Burning out of electric motors and power surge
  • Yes
  • Yes
  • Yes
  • Yes
Earthquakes
  • Yes
  • Yes
  • Yes
  • Yes
Explosion
  • Yes
  • Yes
  • Yes
  • Yes
Fires
  • Yes
  • Yes
  • Yes
  • Yes
Flood
  • Yes
  • Yes
  • Yes
  • Yes
Legal liability
  • Yes
  • Yes
  • Yes
  • Yes
Lightning
  • Yes
  • Yes
  • Yes
  • Yes
Malicious act (including vandalism)
  • Yes
  • Yes
  • Yes
  • Yes
Riot and public disturbances
  • Yes
  • Yes
  • Yes
  • Yes
Storm
  • Yes
  • Yes
  • Yes
  • Yes
Sudden impact
  • Yes
  • Yes
  • Yes
  • Yes
Theft or attempted theft
  • Yes
  • Yes
  • Yes
  • Yes
Additional Benefits
Additional BenefitsResidential Home PackageInvestment Home Package
Insured EventBuildingContentsBuildingContents
Alternative accommodation costs
  • Yes
  • Yes
  • No
  • No
Contents in transit
  • No
  • Yes
  • No
  • Yes
Damage by emergency
  • Yes
  • Yes
  • Yes
  • Yes
Demolition and debris removal costs
  • Yes
  • Yes
  • Yes
  • Yes
Domestic pet cover
  • Yes
  • Yes
  • No
  • No
Emergency work and temporary repairs
  • Yes
  • Yes
  • Yes
  • Yes
Loss of rent
  • No
  • No
  • Yes
  • Yes
Mortgage discharge
  • Yes
  • Yes
  • Yes
  • Yes
Moving within Australia
  • No
  • Yes
  • No
  • Yes
Storage fees
  • Yes
  • Yes
  • Yes
  • Yes
Temporary removal of contents
  • No
  • Yes
  • No
  • Yes
Visitors Property
  • No
  • Yes
  • No
  • No
Tailor your cover with these optional benefits
Optional BenefitsResidential Home PackageInvestment Home Package
Insured EventBuildingContentsBuildingContents
Accidental damage
  • Yes
  • Yes
  • Yes
  • No
Domestic workers compensation cover
  • No
  • Yes
  • No
  • No
Loss of renta extra
  • No
  • No
  • Yes
  • Yes
Malicious damage or theft by tenants
  • No
  • No
  • Yes
  • Yes
Portable contents cover
  • Yes
  • Yes
  • No
  • No

So what general exclusions do I need to know about?

You will not receive payment under your Commbank Insurance cover if it is cause by:

  • Defects, structural or design faults, faulty workmanship or faulty design
  • Damage to your building that at the time of construction was not compliant with local government regulations
  • Wear and tear and lack of maintenance including rust, corrosion and deterioration
  • Subsidence or landslide
  • Erosion that occurs naturally
  • Tree lopping at your insured address by you, your family member, a person with your consent or a person who lives at your insured address
  • The gradual rising levels of the sea or oceanic waters due to any change in climate
  • The vibration, settling, shrinking or expanding of earth or any building foundation, wall, pavement or path
  • Any cleaning process using chemicals
  • Rats, mice and other vermin and insects including but not limited to cockroaches, termites, flies, moths, lice or bedbugs
  • Birds or bats pecking, scratching, biting, soiling or nesting
  • An act intended to cause damage by; you, your family member; a person with your consent or a person who lives at your insured address
  • Accidental scratching, chipping and/or denting.

How much does Commbank Home Insurance cost?

The cost of your insurance depends on your premium and your basic premium reflects how likely it is that you will be making a claim under your policy. It also takes into account the potential value of that claim. Factors that impact your premium include:

  • What you choose to cover – Whether you choose to cover both your building and its contents, the premium will be higher if you choose to cover only one or the other.
  • Optional covers you select – You will be required to pay an additional premium for any optional covers you select
  • The amount you insure your home for – The higher the amount you value your home the higher the premium will be
  • The address and location of your insured address – When your home is in a high-risk area that could be prone to bushfire, flooding, etc it will be more expensive.
  • Characteristics of your building – If your building is more likely to withstand anything that may endanger it, your premium will be lower.
  • Your claims history – The insurer will take into account the number of claims you have made in the past and the value of each claim.

What excess is charged on Commbank policies?

Excess is a predetermined amount that you will have to pay to the Insurer when they accept your claim. The amount of excess can be chosen by you or imposed by the Insurer. Commbank provides the following excess options:

  • $100
  • $200
  • $300
  • $500
  • $750
  • $1,000
  • $2,000
  • $5,000

When you select a higher excess option you may be able to reduce your premium. There is no excess payable for Legal Liability claims. You can find the details for the excess amount applied to your policy on your Certificate of Insurance.

How can you save on your Commbank Home Insurance policy?

  • Combined policy discount – When you purchase both building insurance and contents insurance on the same policy Commbank provides a 25% discount off the basic premium
  • Internet discount – When you apply online and purchase the combined building and contents insurance you can receive 25% off your basic premium.
  • Choosing a higher excess bracket – Choosing a higher excess bracket can reduce your premiums

Making a claim

  • In the event of a claim, you should get in touch with Commbank as soon as possible
  • This can be done by completing a new claims form online or by calling Commbank’s claims line
  • As the owner you need to take any steps that could prevent any further loss or damage to your building
  • It is important to disclose all known information when making a claim to ensure your claim is not rejected
  • In the event that your claim is due to theft, attempted theft, a malicious act or a sudden impact you must contact the police and keep any copies of the police report to provide to the insurer

Questions you might have

Looking to apply for cover with Commbank?

For six years running, Commbank’s Building and Contents insurance has won the Canstar award for Outstanding Value. So if your looking for a product that is going to give you complete confidence that your taking care of your prized possessions.


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7 Responses

    Default Gravatar
    YvonneDecember 3, 2018

    Do I have to have a bank account with Commonwealth Bank to get home and contents insurance?

      Avatarfinder Customer Care
      JhezDecember 4, 2018Staff

      Hello Yvonne,

      Thank you for your comment.

      Upon checking, there’s no need for you to have a bank account with Commbank to be able to get their home and contents insurance. To start, you may click the Get a Quote yellow button found on the Home and Contents Insurance page of Commbank.

      Should you wish to have real-time answers to your questions, try our chat box on the lower right corner of our page.

      Regards,
      Jhezelyn

    Default Gravatar
    DuyNovember 1, 2016

    I got a Home Insurance Residential Home Package with phone cover for $38.40/monthly. I loss the phone after 3 month and paid about $115.2 in months for 3 month. After I make a claim what I got from insurance: Cost to replace Phone (Samsung S5) – $495.51
    Outstanding premium for the rest of the policy period – $387.20
    Excess applicable on claim – $100
    Final settlement – $495.51 – $387.20 – $100 = $8.31
    That’s mean after in 3 month insurance, did paid $115.2 and then I get $8.31 to my bank account without a phone!!! WTF

    Default Gravatar
    RONSeptember 20, 2016

    if I have home and contents ins how much extra to have pet ins on the same policy at present its at $1100 pa

      Avatarfinder Customer Care
      RichardSeptember 20, 2016Staff

      Hi Ron,

      Thanks for getting in touch.

      Finder is a comparison service and doesn’t have an affiliation with Commonwealth Bank Home Insurance.

      According to the Commbank website, they don’t currently offer a pet insurance product. If you would like to compare policies for the brands in our panel, please head over to our pet insurance page.

      All the best,
      Richard

    Default Gravatar
    MarilynDecember 3, 2015

    Please quote for a brick and tile home (private single residence, no mortgage) in Kensington WA for the sum of $500,000. Security devices on all building in/out entries. No contents insurance required.

      Avatarfinder Customer Care
      RichardDecember 3, 2015Staff

      Hi Marilyn,

      Thanks for your question.

      You will need to head over to the Commonwealth Bank Home Insurance website to get a quote. Select the yellow Get a Quote box once you are on their website and follow the prompts then answer the questions completely to be able to receive a suitable quote for you.

      Please make sure to read the eligibility criteria, features and details of the policy, as well as the relevant Product Disclosure Statement of the policy before making a decision and consider whether the product is right for you. If necessary, speak to the Commonwealth bank directly to verify any details.

      I hope this was helpful,
      Richard

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