CGU landlord insurance

CGU has been around for more than 165 years as part of Australia's largest insurance parent, Insurance Australia Group (IAG). It provides all kinds of insurance, including CGU landlord insurance.

Some landlord insurance policies have temporarily removed benefits such as rent default and a few others because of the pandemic. Make sure to check this with the insurer before deciding on a policy.

CGU landlord insurance policies

CGU offers a few different types of landlord insurance policies tailored to different property owners' needs.

Building and contents
This covers residential buildings including outbuildings such as a garage and shed, swimming pools and your belongings like white goods, carpets and more. If something happens, for example, a fire, accidental breakage or even damage caused by your tenant's pets, a CGU building and contents policy can reimburse you for the costs.

Contents cover
This is probably best suited to landlords whose building is already insured by strata. It can cover you for loss or damage to the items you have at the property including swimming pools and spas (that aren't built-in) carpets, rugs, curtains, blinds, white goods and more.

Buildings coverIf your property is unfurnished, then buildings cover might be ideal for you. It looks after the actual building itself so if a storm, fire or tenant does damage to the property, a CGU buildings cover policy can pick up the bill.

CGU landlord insurance comparison table

We've looked through the CGU landlord insurance PDS so that you can see exactly what benefits you're entitled to with each policy.

On top of these insured events, CGU landlord insurance can cover your property against these expenses.

Adding on optional extras to your landlord insurance helps you customise your insurance, giving you more ideal cover for your property.

What excess do I need to pay with CGU landlord insurance?

An excess is the cash that you need to contribute towards the cost of a claim. Whenever you make a claim, you generally need to pay an excess. With CGU landlord insurance, the amount you need to pay will be laid out when you buy a policy.

If you need to make a claim for loss or damage that occurs as a result of an earthquake or tsunami, you'll have to pay an additional excess of $250 on top of the basic excess. Additional excesses generally apply for claims related to tenant damage and loss of rent as well.

How to make a claim with CGU landlord insurance

To make a CGU landlord insurance claim, follow these steps:

• Get in touch with the claims team. The CGU landlord insurance contact number is 13 24 80. You'll be assigned a claims specialist and they can talk you through the process.
• Collect evidence of what happened. This can include photos, receipts, quotes and information such as the brand, model and serial number of the damaged items.
• Prevent further damage. It's always advisable to try and prevent further damage from occurring if it's safe to do so.
• Submit a claim. Your CGU claims specialist can collect all this information and submit the claim for you.

Frequently asked questions

What is the CGU landlord insurance PDS?

The Product Disclosure Statement (PDS) is where you'll find all the information you need about the policy itself, including what you are and are not covered for. You can take a look at the CGU landlord insurance policy here.

Is CGU landlord insurance available in all states?

Yes. CGU landlord insurance Australia is available in all states.

Who underwrites CGU landlord insurance?

CGU is underwritten by IAG, the largest general insurer in Australia and New Zealand.