Helpling is an online service that connects self-employed cleaners (helplings) with people who need a cleaner. You can make a booking online to schedule a one-off or regular house clean. All cleaners are vetted, insured and registered.
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Which services can I get from Helpling?
Helpling provides house cleaning services. You can order a one-off clean from $40 per hour or set up a weekly or fortnightly clean from $32 per hour. The approximate time it will take to clean your house will vary depending on the size of your house and the number of rooms. You can also order additional services such as window, oven or fridge cleaning.
Helpling Review | Pros and Cons
- Book quickly and easily online. You can book a cleaner online in minutes using the Helpling platform.
- Secure online payment. Pay your cleaner using Helpling’s secure online payment system. The fee is only released when you have seen and are satisfied with the job.
- Legal and safe. Helpling cleaners are insured, registered, vetted independent workers with clean police records.
- Some postcodes are not available. Helping is limited in its reach and some postcodes are not available.
How does Helpling work?
Helpling is an online platform that facilitates the booking, ordering and payment of cleaning services, and vets and chooses registered, independent cleaners to work under their name. You can order a cleaner using the Helpling platform and pay for the service securely. Cleaners receive jobs and payment from the platform and receive a rating based on the quality of the cleaning job performed.
What forms of payment does Helpling accept?
What is the Helpling returns policy?
There is no cancellation fee for cancelling a recurring cleaning appointment. Payment is delayed until two or three days after the cleaning is carried out so if there is something that does not meet your expectations you can talk it through with the cleaner and potentially have the area redone. If you're still not satisfied get in touch with customer service at Helpling to sort the issue out.