FULL LIST: What do Telstra’s new mobile plans offer?
Prepaid and postpaid revamps feature up to 100GB of data per month and free Foxtel Now – here's our pick of the best.
Telstra is revamping most of its mobile phone plans, adding data to nearly every plan and offering bonus Foxtel Now streaming subscriptions for customers who sign up for 24-month contracts.
Despite the changes, Telstra's plans still remain amongst the most expensive on the market and the prices of some plans have actually gone up. In some cases, prepaid plans are better value than the contract deals, so it definitely pays to compare carefully before signing up. We've outlined all the options in every new plan to help you choose. We've also highlighted the best-value picks.
Telstra Go Mobile Plus/Swap Plans
These plans are on a 24-month contract, which typically is what you'll sign up for if you want a new mobile phone included as well. For newer phones, you'll generally have to pay an additional monthly handset charge over the life of the contract. If you're happy with an older model, there may not be any extra charge.
As of today, here's what Telstra will be offering contract (postpaid) customers on its Go Mobile Plus Plans as well as its Go Mobile Swap leasing plans. Every plan includes unlimited calls and texts to Australian numbers; some include unlimited calls to specific countries (listed as "Included" in the Global column below).
|Plan||Monthly cost||Data||AU calls||Global calls||Roaming data||Minimum total cost|
|Go Mobile Plus Small||$59||2GB||Unlimited||Extra $10||$10/day Day Pass||$1,416|
|Go Mobile Plus Medium||$79||5GB||Unlimited||Extra $10||$10/day Day Pass||$1,896|
|Go Mobile Plus Large||$99||20GB||Unlimited||Included||$10/day Day Pass||$2,376|
|Go Mobile Plus X-Large||$129||30GB||Unlimited||Included||1GB roaming data||$3,096|
|Go Mobile Plus XX-Large||$149||50GB||Unlimited||Included||2GB roaming data||$3,576|
|Go Mobile Plus Premium||$199||100GB||Unlimited||Included||4GB roaming data||$4,776|
With Plus plans costing $99 or more, you'll receive 12-month subscriptions to any three Foxtel Now Starter packs of your choice if you sign up for a contract before 25 December 2017. You can pick from Pop, Drama, Docos, Kids and Lifestyle. If you don't cancel these after the 12 months are up, you'll move onto a rolling 12-month contract. You'll also receive Telstra's existing range of extras, including access to the Telstra Air Wi-Fi network and Apple Music subscriptions; you can learn more about those options on our Telstra mobile plans overview.
For the higher-priced plans, Telstra is also offering a better international roaming deal. On cheaper plans, you have to settle for the revised $10 a day roaming plan which Telstra rolled out in July. However, the $129, $149 and $199 roaming plans do include a built-in data allowance which doesn't cost extra. Similarly, Large and above plans include free calls to 15 international destinations (Bangladesh, Canada, China, Hong Kong, India, Lebanon, Malaysia, New Zealand, Pakistan, Singapore, South Korea, Sri Lanka, UK, USA and Vietnam).
So how do these stack up? Data is the key issue for most phone owners. Compared to Telstra's older plans, these generally offer more data, but outright comparison is tricky. The Small, Medium and Large plans have all gone up by $6 a month, so while you're getting more data each month (for instance 2GB rather than 1GB on Small, 20GB rather than 17GB on Large), you are paying a little more. The Large and X-Large Plans also include "bonus" data (an added 8GB to make 20GB for Large, an added 5GB to make 30GB for X-Large), but Telstra hasn't indicated how long that offer is available for. (We've asked for clarification and will update when we know more.)
It's certainly true that these plans offer more data than their predecessors, and if you find the Foxtel Now bonus offer attractive, they're a relatively good deal. If you're more concerned with data, there are plans out there with more on offer for lower prices, including the next set of plans from Telstra: the BYO deals.
Telstra Go Mobile BYO Plans
Telstra BYO plans don't include a mobile phone, so you'll need to either be happy with your existing phone or planning to buy outright. You're committed to a 12-month contract with these plans. The trade-off is that the data allowances are much higher than on the equivalently priced Plus plans. For instance, $79 a month scores 20GB of data, rather than 5GB. You don't get the Foxtel Now bonus, but you do get Telstra Air and unmetered Apple Music streaming. All plans have unlimited Australian calls and texts, save the Small plan which has unlimited Australian texts and $500 of call credit. The $79 and $99 plans also include international calls to the same 15 countries listed above for the Plus plans.
|Plan||Monthly cost||Data||AU calls||Global calls||Minimum total cost|
|Go Mobile BYO Small||$39||2GB||$500 calls, unlimited text||Extra $10||$468|
|Go Mobile BYO Medium||$59||15GB||Unlimited||Extra $10||$708|
|Go Mobile BYO Large||$79||20GB||Unlimited||Included||$948|
|Go Mobile BYO X-Large||$99||30GB||Unlimited||Included||$1,188|
Our assessment? The $39 Small plan really isn't a great deal; for that money, you could buy a plan on Boost, which also runs on Telstra's network, and get 5GB of data plus an extra 1GB every weekend, rather than 2GB. Some of Telstra's own prepaid plans (see below) also have better inclusions. However, the higher-priced plans are more generous and are definitely a good option if Telstra's your preferred carrier and you want more data with a shorter lock-in period.
Telstra hasn't announced any changes to its month-to-month SIM deals (we'll update if new plans emerge). It has announced new prepaid plans, which might appeal if you don't want a 12-month contract. So what's on offer there?
Telstra Pre-Paid Extra
There are four new Pre-Paid Extra plans. All include 28-day recharge periods. In addition, all have unlimited calls and texts to Australian numbers and all except the $30 plan include unlimited calls to the same set of 15 countries as most of the contract plans. Here is the pricing:
|Plan||Recharge||Data||AU calls||Global calls|
|Pre-Paid Extra $30||$30||2.5GB||Unlimited||From extra credit|
|Pre-Paid Extra $40||$40||5GB||Unlimited||Included|
|Pre-Paid Extra $50||$50||7.5GB||Unlimited||Included|
|Pre-Paid Extra $60||$60||10GB||Unlimited||Included|
One very appealing feature of these plans is that you can roll over unused data from each month. If you run out of your monthly data allowance, you can use that "banked" data without paying extra. That's the case even if you change recharge amounts or miss a recharge period. The only condition is that you recharge at least $30 each time.
For modest users, this deal is considerably better value than the new BYO deal from Telstra. Why pay $39 a month for 2GB of data and be stuck with a 12-month contract when you could pay $40 a month, get 5GB and be able to bank unused data for any busier months (holiday photo uploads, anyone?) That's not the case with the higher-priced plans; at effectively $60 a month, BYO gets you 15GB while Pre-Paid Extra gets you 10GB. But if you're not a heavy mobile data user and want Telstra, the $40 Pre-Paid Extra looks a good match.
What these differences highlight is that even if you're keen to stick with Telstra as your provider, you shouldn't just jump onto the first contract plan you see. Comparing is crucial. If you want to compare these offers with a broader range of plans, use our Mobile Plan Finder for a comprehensive and constantly updated tool that can help you pick the best plan.