Thai Airways Royal Orchid Plus Frequent Flyer Program

Earn miles in the air and on the ground with the Thai Airways Royal Orchid Plus frequent flyer program.

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Thai Airways Royal Orchid Plus logo

Royal Orchid Plus is Thai Airways’ loyalty program, allowing members to earn and redeem miles for a variety of travel and lifestyle rewards. As you earn more miles, you can climb the Royal Orchid Plus status tiers and look forward to exclusive perks such as priority reservations and check-in, extra baggage allowance, airport lounge access and more.

Read this guide to learn how this frequent flyer program works, including how to earn and redeem miles, membership status perks and other factors to consider before signing up.

How does the Thai Airways Royal Orchid Plus program work?

As a member of the Thai Airways Royal Orchid Plus frequent flyer program, you’re eligible to earn miles on flights with the airline and its partners. You can also earn miles on everyday spending, including credit card purchases and car rental. Once you’ve earned some miles, you can redeem them for flights, upgrades, hotel rewards, airport lounge passes and more.

How can I join Royal Orchid Plus?

Membership is free and you can easily enrol online at the Thai Airways Royal Orchid Plus website by clicking on the “Enroll now!” button. It takes around five minutes to enrol and you’ll be required to fill out a form with your personal information and contact details. When you sign up you’ll be provided with a membership number that you can use to log in to your account and to quote when you want to earn points on flights and more.

At the time of writing, new members can also score 2,500 bonus miles when they enrol and take their first eligible flight. So keep an eye out for similar sign-up deals.

How do I earn miles?

From flights with Thai Airways and partner airlines to rewards credit cards, here are some of the ways you can pick up Royal Orchid Plus Miles:


One of the most obvious ways you can earn miles is by taking a flight, but how many miles you can earn will vary depending on your airline and travel route.

Flights with Thai Airways

You can pick up miles every time you fly with Thai Airways. However, the number of miles you’ll earn will depend on your cabin class and where you’re flying. Frequent flyer mile earnings range from 25-75% of the miles flown for Economy fares. You can also earn 150% of the miles flown in Royal First Class, 125% for the miles flown in Royal Silk Class (or business class) and 110% of the miles travelled in Premium Economy Class.

So if you flew from Sydney to Bangkok (4,679 miles) in economy you could earn up to 4,679 Royal Orchid Plus Miles. If you flew in business class you’d earn approximately 5849 miles. Note that the following booking classes are ineligible for miles: O, I, X, E, L, N, R.

Flights with Thai Smile

The amount of frequent flyer miles you can earn ranges from 25% of the miles flown for international Economy Smile Saver fares up to 110% for Premium Economy Smile Plus Class fares. Smile promotion fares in the following classes are not eligible for miles: T, K, S, Z, O, E, G.

Flights with Star Alliance airlines

You can also earn miles with partnered airlines in the Star Alliance including Air Canada, Air New Zealand and Singapore Airlines. Economy class flights earn 100%, business class flights earn 125% and first class flights earn 150% of the miles flown with Star Alliance airlines. Some Star Alliance discounted fares won’t earn miles, so check with your travel agent or the Star Alliance member airline to find out if you can earn miles on specific flights.

Flights with other codeshare partners

These flights earn 25% of the actual miles flown. This currently applies to Thai/Emirates flights between Bangkok and Dubai, Thai/El Al Israel Airlines flights between Tel Aviv and Bangkok, and Thai/Royal Brunei flights between Bandar Seri Begawan and Bangkok.

Credit cards

While there are currently no credit cards in Australia that are directly linked to the Royal Orchid Plus program, you can transfer the following credit card rewards to your Thai Airways’ frequent flyer account:

American Express Membership Rewards

Thai Airways is a partner of the American Express Membership Reward program, which means you can transfer Membership Rewards into Royal Orchid Plus miles. The transfer rate varies depending on your Membership Rewards stream but, as an example, the Membership Rewards website says 1 point equals 1 Royal Orchid Plus mile when you are enrolled in the Membership Rewards Ascent program. A minimum of 5,000 points are required per transfer, and the process takes approximately 5 days to complete.

To see the transfer rate offered on your Amex card, log in to your Membership Rewards account online and choose “Transfer my points” under “Frequent Flyer Partners”, then select Thai Airways Royal Orchid Plus for full details.

Diners Club Rewards

You may convert your Diners Club points at the rate of 2 Rewards points to 1 Royal Orchid Plus mile. You can transfer your points by calling Diners Club or by logging in to your Diners Club Rewards account, selecting the “Points Transfer” link and following the prompts.

Compare American Express credit cards

Name Product Bonus points Rewards program Rewards points per $ spent Purchase rate Annual fee
Qantas American Express Discovery Card
Qantas Frequent Flyer
20.74% p.a.
Earn 0.75 Qantas Points for your everyday purchases, uncapped, and pay $0 annual fee for the life of the card on this no-frills frequent flyer card.
American Express Cashback Credit Card
20.74% p.a.
Earn 1% cashback per $1 dollar spent on your everyday purchases. Plus, an additional 5% for the first 3 months (up to $200).
American Express Platinum Card
Membership Rewards Ascent Premium
Earn 300,000 bonus points when you spend $6,000 in the first 3 months. Plus, a $450 Travel Credit each year.
American Express Business Card
Membership Rewards Ascent
ABN holders w/ $75,000 revenue. Up to 1.5 points/ $1 spent and extended cashflow with up to 51 days interest-free on business purchases.
American Express Velocity Platinum Card
Velocity Frequent Flyer
20.74% p.a.
Get 120,000 bonus Velocity Points and 120 Velocity Status Credits when you spend $4,500 in the first 3 months. Plus a complimentary domestic flight each year.
American Express Velocity Escape Card
Velocity Frequent Flyer
20.74% p.a.
Earn 0.75 Velocity Points on your everyday purchases, uncapped, and pay $0 annual fee for the life of the card with this no-frills frequent flyer card.
Qantas American Express Premium Card
Qantas Frequent Flyer
20.74% p.a.
Enjoy 30,000 bonus Qantas Points, 2 complimentary Qantas Club lounge invitations per year and the protection of complimentary insurance covers.
American Express Velocity Business Card
Velocity Frequent Flyer
ABN holders w/ $75,000 revenue. Receive 100,000 bonus Velocity Points when you spend $3,000 within the first 2 months from card approval.
American Express Qantas Business Rewards Card
Qantas Business Rewards
ABN holders w/ $75,000 revenue. Get 150,000 bonus Qantas Points, 2 yearly Qantas Club lounge passes and 3x points on eligible Qantas flights.
American Express Gold Business Card
Membership Rewards Ascent
ABN holders w/ $75,000 revenue. Get 100,000 bonus Membership Rewards Points when you spend $1,000 within the first 2 months.
American Express Business Explorer Credit Card
Membership Rewards Gateway
3.99% p.a. for 6 months, reverts to 19.99% p.a.
ABN holders w/ $75,000 revenue. Get 100,000 bonus points when you spend $3,000 in the first 3 months. Plus, 2 airport lounge passes.
American Express Platinum Business Card
Membership Rewards Ascent Premium
ABN holders w/ $75,000 revenue. Get 250,000 bonus Membership Rewards points when you spend $8,000 in the first 3 months.
American Express Explorer Credit Card
Membership Rewards
20.74% p.a.
Get 50,000 bonus Membership Rewards Points when you spend $3,000 in the first 3 months. Plus, a $400 Travel Credit each year.
Qantas American Express Ultimate Card
Qantas Frequent Flyer
20.74% p.a.
Receive 55,000 bonus Qantas Points when you spend $3,000 in the first 3 months. Plus, a $450 Qantas Travel Credit each year.
David Jones American Express Card
Membership Rewards
0% p.a. for 6 months, reverts to 20.74% p.a.
Get 50,000 bonus Membership Rewards Points or 25,000 Qantas Points when you spend $1,500 outside DJ in the first 3 months.
David Jones American Express Platinum Card
Membership Rewards
0% p.a. for 6 months, reverts to 20.74% p.a.
Earn 70,000 bonus Membership Rewards Points or 35,000 Qantas Points when you spend $1,500 outside DJ in the first 3 months.
American Express Essential Credit Card
Membership Rewards Gateway
14.99% p.a.
Get Smartphone Screen Insurance of up to $500 when you pay for your phone or contract with this card. Plus, a $0 annual fee for life.
American Express Platinum Edge Credit Card
Membership Rewards
20.74% p.a.
Get $200 Travel Credit per year to spend on eligible flights, accommodation, car hire and more. Plus, earn up to 3 points per $1 on eligible spending.
American Express Qantas Corporate Card
Membership Rewards Spirit
Earn 50,000 bonus Membership Rewards Points when you spend $10,000 in the first 2 months. Plus, triple Qantas Points on eligible business flights.
American Express Low Rate Credit Card
8.99% p.a.
Get up to 55 days interest-free on purchases, a $0 annual fee for life and global card support on this low rate, no annual fee credit card.
Qantas American Express Business Credit Card
Qantas Frequent Flyer
20.49% p.a.
ABN holders w/ $75,000 revenue. Earn up to 2 Qantas Points per $1 spent on eligible purchases and enjoy up to 55 days interest-free on purchases.
American Express Qantas Corporate Platinum Card
Membership Rewards Spirit
Get 250,000 bonus Qantas Points when you spend $15,000 within the first 2 months. Plus, 3x Qantas points for eligible business flights and complimentary lounge passes.

Compare up to 4 providers

Hotels and other travel costs

Whether you’re staying in a hotel or hiring a car, here are some of the other ways you can reward your travel costs:

Online bookings

Earn points for online bookings made at Kaligo and Agoda. When making your booking at Kaligo, you can earn up to 15 miles per THB฿25 spent, or 20 miles per US$1 spent. When booking via Agoda, earn up to 10,000 miles under PointsMAX.


Royal Orchid Plus has hotel partners around the world, including AccorHotels, Hyatt, Intercontinental Hotel and Shangri-La groups and Marriott Bonvoy. Each qualifying stay at a partner hotel earns up to 750 miles. In general, online and call centre bookings are eligible for earning miles, with the exception of discount and group tour rates. Quote your membership number when making your reservation and at check-in to ensure your points are correctly credited.

Hotel rewards programs

In cases where the hotel has its own loyalty program, such the IHG Rewards Club, you may be required to enrol in that program to earn miles. You may also be able to transfer points from your hotel rewards program to your Thai Airways Royal Orchid Plus account. For example, you can transfer 10,000 IHG Rewards points for 2,000 Royal Orchid Plus miles.

Car rental services

You can earn between 250 and 500 miles on each vehicle rental with Avis, Hertz, Budget and Sixt worldwide. You may also periodically enjoy discounted rates and bonus mile promotions.

Roaming phone services

In eligible countries, you may also earn miles on mobile communications. Simply register with Travelling Connect and ensure that you connect your mobile phone to one of the participating networks each time you travel abroad.

Lifestyle and other spending

The following options allow you to earn miles on lifestyle services in Thailand. While these partners provide more options for residents, you can also earn miles with them when visiting the country:

Dining miles. Earn dining miles when dining at any partner restaurant across Thailand by presenting your Royal Orchid Plus card at payment. Each THB฿500 spent earns 50 miles.

Spa services. When pampering yourself at Divana in Bangkok or at Devarana Spa at Dusit Hotels and Resorts across Thailand, each THB฿500 spent on treatments earns 50 Royal Orchid Plus miles.

Shopping. Thailand-based Villa Market offers 1 VPlus point for every THB฿20 spent, with 4 VPlus points converting into 1 Royal Orchid Plus mile.

What can I spend my miles on?

How can I redeem miles?

You can redeem your Royal Orchid Plus miles online or by contacting Thai Airways on 1300 651 960 (in Australia). You can compare some of the rewards you can redeem with your miles below:

Flight rewards

Take your next trip for free by redeeming your miles for one of the eligible flights:

Thai Airways. You may redeem round-trip or one-way flights on Thai Airways online. You can also use your points to purchase flight upgrades, excess baggage and airport lounge access to Royal Silk Lounges at Suvarnabhumi Airport in Bangkok. To check specific pricing, log in to your membership account online.

Thai Smile. You can get domestic Thai Smile flights by redeeming your miles online or by calling reservations worldwide. Upgrades are not available on Thai Smile flights. You should refer to the award chart online for specific mileage costs.

Other Star Alliance airlines. Use your Royal Orchid Plus miles for flights with any Star Alliance airline. Simply call Thai Airways on 1300 651 960 (in Australia) and request your preferred award. You can also purchase business and first class upgrades on eligible Star Alliance flights using your miles

Hotels,lounges and other travel rewards

Hotel rewards. You may spend your points on accommodation at participating hotel partners. You can make a redemption instantly online by logging in to your account and shopping for “Hotel Awards”.

Airport lounge access. If you hold a basic member or Silver lounge status, you can enter the Thai Airways lounge at Suvarnabhumi Airport in Bangkok for 6,500 miles per guest. If you’re a Gold or Platinum member, you get complimentary access to the lounge for you and one guest. Gold and Platinum members can also bring additional guests for 5,500 miles per guest.

Excess baggage. If you want to pack extra luggage without forking out additional costs, you could also redeem your miles to cover the cost of excess baggage costs. The costs vary between 6,000 miles and 210,000 miles depending the weight of the luggage and where you’re travelling.

Royal Orchid Holidays. Whether you want to treat a loved one or reward yourself, you can also redeem your miles for Royal Orchid Holiday travel vouchers. You can redeem a THB฿500 eVoucher for 4,000 miles, a THB฿1,000 eVoucher for 8,000 miles or a THB฿3,000 eVoucher for 22,000 miles.

Retail and lifestyle rewards

Shopping. You can also visit the THAI Shop and redeem your miles for merchandise ranging from model aircraft and carry bags to clothing and glassware.

Health and wellness. Whether you’re after a massage or facial, you can also redeem your miles for health and wellness packages, with partner companies based in Thailand.

Dining. Redeem a THB฿200 Thai Catering voucher using 1,500 Royal Orchid Plus miles for in-flight and on-ground catering, restaurant or banquet services. Alternatively, cash in your miles for airport dining at Yellow Orchid in Suvarnabhumi Airport. View specific rates online or call 1300 651 960 for more details.

What if I don’t have enough Royal Orchid Plus Miles for a reward?

If you don’t have enough miles in your account, you have two alternatives to redeem your ideal reward faster:

  1. Cash + miles. You may pay for Thai Airways tickets (coded TG) with cash and miles. A minimum of 2,500 miles and maximum of 120,000 miles per transaction apply.
  2. Purchase miles. You can also purchase up to 30,000 miles if you don’t have enough for your chosen reward.

Royal Orchid Plus status benefits

The more you fly with Thai Airways, the higher you can climb the four status tiers of the membership: Basic, Silver, Gold and Platinum. You need to earn Qualifying Miles, the miles earned when you take Thai Airways and Star Alliance flights, to reach the status tiers.

All members start at the basic level and then can move up the tiers when they meet these mile requirements:

Silver. You need to attain 10,000 Qualifying Miles in 12 months or 15,000 Qualifying Miles in 24 months to reach Silver status. You then need to earn this same amount to maintain your status level.

Gold. You need to earn 50,000 Qualifying Miles during a 12-month period of 80,000 Qualifying Miles in 24 months to achieve Gold status. The process is the same for the following year or two if you want to retain Gold status.

Platinum. You must earn 80,000 Qualifying Miles each year for two consecutive years to reach Platinum status. You have to do the same to maintain your Platinum tier.

You can compare the miles you'll need to reach (and maintain your status) at each tier and the different perks you can expect from Silver, Gold and Platinum.

Tier Miles Bonus3,000 tier status bonus miles each time Silver status is attained or retained5,000 tier status bonus miles each time Gold status is attained or retained10,000 tier status bonus miles each time Platinum status is attained or retained
Priority service with Thai Airways contact centreNoYesYes
Priority reservation on waiting list on fully booked flightsYesYesYes
Guaranteed confirmed seating in Economy Class when contacting Thai reservationNoYesYes
Designated check-in countersNoYesYes
Priority airport standby on fully booked flightsYesYesYes
Priority baggage handling and an additional checked baggage allowanceYes and 10kg extraYes and 20kg extraYes and 30kg extra
Fast track and security clearanceNoNoYes
Access to Thai's Royal Silk Lounge (business class) where available with one guest when departing on same-day international Thai-operated flightNoYesYes
Access to Thai's Royal First Lounge (first class) where available with one guest when departing on same-day international Thai-operated flightNoNoYes
Priority boardingNoYesYes
Complimentary round trip with Thai upgradesNoYesYes
Complimentary Air Award yearly discountNoYesYes
Waiver of selected Royal Orchid Plus service feesNoNoYes
No expiring milesNoNoYes
Multiple complimentary upgrades when accumulating each of 50,000 Tier Miles, the miles flown in Royal First Class or Royal Silk Class on ThaiNoNoYes
Unlimited changes to a Platinum member's Award Nominee list with 5 complimentary changes per personal yearNoNoYes

How does Thai Airways Royal Orchid Plus compare to other frequent flyer programs?

Now that you know how the Thai Airways Royal Orchid Plus program works, let’s see how it compares to other airline loyalty schemes. To give you an idea, we’ve weighed up some of the features and conditions with Qantas and Virgin Australia’s Velocity programs below:

Points expiry

Royal Orchid Plus Miles are valid for three years. Meanwhile, Qantas and Velocity Points only expire if your account has been inactive for 18 months and 36 months respectively. This means you can easily extend the life of your frequent flyer points just by earning or redeeming points.

So if you plan to hold onto your miles for more than three years, Thai Airways could restrict you in that respect.


Thai Airways, Qantas Frequent Flyer and Velocity’s frequent flyer programs all offer status tiers. To give you an idea of how they compare, let’s look at the difference between the Silver status benefits across the programs.

FeatureThai Airways Royal Orchid PlusQantas Frequent FlyerVirgin Velocity
Number of points/miles required to reach Silver10,000 Qualifying Miles in 12 months300 Status Credits250 Status Credits
Bonus points3,000 tier status bonus miles each time Silver status is attained or retained50% extra pointsUp to 50% extra points
Priority reservation waitlistYesYesYes
Airline allianceStar AllianceOneworld Ruby statusNo, but it does have airline partners
Priority phone serviceNoYesYes
Preferential seatingNoYesYes
Extra baggage allowanceYes, additional 10kg baggageYesYes
Priority check-inNoYesYes
Lounge accessNoYesYes
Family poolingNoNoYes

Based on the differences between the points expiry and status benefits, it would appear that both Qantas and Velocity are slightly more rewarding for Aussie travellers.

Outside of flying with Thai Airways and its partners, earning Royal Orchid Plus Miles is a little tricky for Aussie travellers. However, if you’re a member of the Star Alliance or regularly fly with Thai Airways, you could find it rewarding.

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89 Responses

    Default Gravatar
    DebSeptember 4, 2019

    I am going to redeem points from my Royal Orchid Plus FFP account for hotel e-vouchers. I cannot find how long the vouchers are valid for. Could you please help with this question? Thanks so much.

      Default Gravatar
      BellaSeptember 7, 2019

      Hi Deb,

      Thanks for your inquiry.

      As I checked, Royal Orchid Plus hotel awards e-vouchers are valid for 1 year from the date of issue and the award stay must be completed within the stated validity period.

      I hope this information helps.

      Kind regards,

    Default Gravatar
    JohnFebruary 13, 2019

    I have tried to convert my miles to a Hotel award,they have deducted my miles but have not given me anything in return.Wtat do I do now

      Avatarfinder Customer Care
      JohnFebruary 14, 2019Staff

      Hi John,

      Thank you for reaching out to finder.

      You may want to check your online account to see if you have redeemed the reward by going to your account messages. If the deduction was made onto your points but nothing is showing as a redeemed reward, you may want to call Thai Airways Royal Orchid Plus customer service to confirm what happened. The phone number is available via the page we are on. Hope this helps!


    Default Gravatar
    PaulNovember 12, 2018

    Can I transfer my Royal Orchid points to Aeroplan?

      Avatarfinder Customer Care
      JhezNovember 13, 2018Staff

      Hello Paul,

      Thank you for your comment.

      Unfortunately, Royal Orchids Plus Miles is not convertible to Aeroplan. Please refer to the details above for more details on how to redeem Royal Orchids Plus Miles.

      Should you wish to have real-time answers to your questions, try our chat box on the lower right corner of our page.


    Default Gravatar
    GUIASJuly 14, 2018

    As a Royal Orchid Gold Member should I receive a Complementary Air Award Yearly discount which gives you 50% off on miles? Thank you

      Avatarfinder Customer Care
      CharisseJuly 20, 2018Staff

      Hi Eric,

      Thanks for reaching out to finder.

      As part of the Royal Orchid Gold member benefits, you are eligible to receive complimentary Air Award yearly discount. Please note that the discount percentage may be subject to change so it’s better to contact Thai Airways for the updated rates. Hope this helps.


    Default Gravatar
    kerryJune 23, 2017

    Can I transfer my Thai Airways frequent flyer points to my daughter?

      Avatarfinder Customer Care
      JasonJune 24, 2017Staff

      Hi Kerry,

      Thank you for your enquiry.

      Thai Airways Royal Orchid Plus miles are earned by each individual account holder and cannot be transferred or combined with other Royal Orchid Plus, or other Star Alliance frequent flyer program accounts.

      Kind regards,

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