How can I redeem miles?
You can redeem your Royal Orchid Plus miles online or by contacting Thai Airways on 1300 651 960 (in Australia). You can compare some of the rewards you can redeem with your miles below:
We’re reader-supported and may be paid when you visit links to partner sites. We don’t compare all products in the market, but we’re working on it!
Royal Orchid Plus is Thai Airways’ loyalty program, allowing members to earn and redeem miles for a variety of travel and lifestyle rewards. As you earn more miles, you can climb the Royal Orchid Plus status tiers and look forward to exclusive perks such as priority reservations and check-in, extra baggage allowance, airport lounge access and more.
Read this guide to learn how this frequent flyer program works, including how to earn and redeem miles, membership status perks and other factors to consider before signing up.
As a member of the Thai Airways Royal Orchid Plus frequent flyer program, you’re eligible to earn miles on flights with the airline and its partners. You can also earn miles on everyday spending, including credit card purchases and car rental. Once you’ve earned some miles, you can redeem them for flights, upgrades, hotel rewards, airport lounge passes and more.
Membership is free and you can easily enrol online at the Thai Airways Royal Orchid Plus website by clicking on the “Enroll now!” button. It takes around five minutes to enrol and you’ll be required to fill out a form with your personal information and contact details. When you sign up you’ll be provided with a membership number that you can use to log in to your account and to quote when you want to earn points on flights and more.
At the time of writing, new members can also score 2,500 bonus miles when they enrol and take their first eligible flight. So keep an eye out for similar sign-up deals.
From flights with Thai Airways and partner airlines to rewards credit cards, here are some of the ways you can pick up Royal Orchid Plus Miles:
One of the most obvious ways you can earn miles is by taking a flight, but how many miles you can earn will vary depending on your airline and travel route.
You can pick up miles every time you fly with Thai Airways. However, the number of miles you’ll earn will depend on your cabin class and where you’re flying. Frequent flyer mile earnings range from 25-75% of the miles flown for Economy fares. You can also earn 150% of the miles flown in Royal First Class, 125% for the miles flown in Royal Silk Class (or business class) and 110% of the miles travelled in Premium Economy Class.
So if you flew from Sydney to Bangkok (4,679 miles) in economy you could earn up to 4,679 Royal Orchid Plus Miles. If you flew in business class you’d earn approximately 5849 miles. Note that the following booking classes are ineligible for miles: O, I, X, E, L, N, R.
The amount of frequent flyer miles you can earn ranges from 25% of the miles flown for international Economy Smile Saver fares up to 110% for Premium Economy Smile Plus Class fares. Smile promotion fares in the following classes are not eligible for miles: T, K, S, Z, O, E, G.
You can also earn miles with partnered airlines in the Star Alliance including Air Canada, Air New Zealand and Singapore Airlines. Economy class flights earn 100%, business class flights earn 125% and first class flights earn 150% of the miles flown with Star Alliance airlines. Some Star Alliance discounted fares won’t earn miles, so check with your travel agent or the Star Alliance member airline to find out if you can earn miles on specific flights.
These flights earn 25% of the actual miles flown. This currently applies to Thai/Emirates flights between Bangkok and Dubai, Thai/El Al Israel Airlines flights between Tel Aviv and Bangkok, and Thai/Royal Brunei flights between Bandar Seri Begawan and Bangkok.
While there are currently no credit cards in Australia that are directly linked to the Royal Orchid Plus program, you can transfer the following credit card rewards to your Thai Airways’ frequent flyer account:
Thai Airways is a partner of the American Express Membership Reward program, which means you can transfer Membership Rewards into Royal Orchid Plus miles. The transfer rate varies depending on your Membership Rewards stream but, as an example, the Membership Rewards website says 1 point equals 1 Royal Orchid Plus mile when you are enrolled in the Membership Rewards Ascent program. A minimum of 5,000 points are required per transfer, and the process takes approximately 5 days to complete.
To see the transfer rate offered on your Amex card, log in to your Membership Rewards account online and choose “Transfer my points” under “Frequent Flyer Partners”, then select Thai Airways Royal Orchid Plus for full details.
You may convert your Diners Club points at the rate of 2 Rewards points to 1 Royal Orchid Plus mile. You can transfer your points by calling Diners Club or by logging in to your Diners Club Rewards account, selecting the “Points Transfer” link and following the prompts.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
Whether you’re staying in a hotel or hiring a car, here are some of the other ways you can reward your travel costs:
Earn points for online bookings made at Kaligo and Agoda. When making your booking at Kaligo, you can earn up to 15 miles per THB฿25 spent, or 20 miles per US$1 spent. When booking via Agoda, earn up to 10,000 miles under PointsMAX.
Royal Orchid Plus has hotel partners around the world, including AccorHotels, Hyatt, Intercontinental Hotel and Shangri-La groups and Marriott Bonvoy. Each qualifying stay at a partner hotel earns up to 750 miles. In general, online and call centre bookings are eligible for earning miles, with the exception of discount and group tour rates. Quote your membership number when making your reservation and at check-in to ensure your points are correctly credited.
In cases where the hotel has its own loyalty program, such the IHG Rewards Club, you may be required to enrol in that program to earn miles. You may also be able to transfer points from your hotel rewards program to your Thai Airways Royal Orchid Plus account. For example, you can transfer 10,000 IHG Rewards points for 2,000 Royal Orchid Plus miles.
You can earn between 250 and 500 miles on each vehicle rental with Avis, Hertz, Budget and Sixt worldwide. You may also periodically enjoy discounted rates and bonus mile promotions.
In eligible countries, you may also earn miles on mobile communications. Simply register with Travelling Connect and ensure that you connect your mobile phone to one of the participating networks each time you travel abroad.
The following options allow you to earn miles on lifestyle services in Thailand. While these partners provide more options for residents, you can also earn miles with them when visiting the country:
Dining miles. Earn dining miles when dining at any partner restaurant across Thailand by presenting your Royal Orchid Plus card at payment. Each THB฿500 spent earns 50 miles.
Spa services. When pampering yourself at Divana in Bangkok or at Devarana Spa at Dusit Hotels and Resorts across Thailand, each THB฿500 spent on treatments earns 50 Royal Orchid Plus miles.
Shopping. Thailand-based Villa Market offers 1 VPlus point for every THB฿20 spent, with 4 VPlus points converting into 1 Royal Orchid Plus mile.
You can redeem your Royal Orchid Plus miles online or by contacting Thai Airways on 1300 651 960 (in Australia). You can compare some of the rewards you can redeem with your miles below:
Take your next trip for free by redeeming your miles for one of the eligible flights:
Thai Airways. You may redeem round-trip or one-way flights on Thai Airways online. You can also use your points to purchase flight upgrades, excess baggage and airport lounge access to Royal Silk Lounges at Suvarnabhumi Airport in Bangkok. To check specific pricing, log in to your membership account online.
Thai Smile. You can get domestic Thai Smile flights by redeeming your miles online or by calling reservations worldwide. Upgrades are not available on Thai Smile flights. You should refer to the award chart online for specific mileage costs.
Other Star Alliance airlines. Use your Royal Orchid Plus miles for flights with any Star Alliance airline. Simply call Thai Airways on 1300 651 960 (in Australia) and request your preferred award. You can also purchase business and first class upgrades on eligible Star Alliance flights using your miles
Hotel rewards. You may spend your points on accommodation at participating hotel partners. You can make a redemption instantly online by logging in to your account and shopping for “Hotel Awards”.
Airport lounge access. If you hold a basic member or Silver lounge status, you can enter the Thai Airways lounge at Suvarnabhumi Airport in Bangkok for 6,500 miles per guest. If you’re a Gold or Platinum member, you get complimentary access to the lounge for you and one guest. Gold and Platinum members can also bring additional guests for 5,500 miles per guest.
Excess baggage. If you want to pack extra luggage without forking out additional costs, you could also redeem your miles to cover the cost of excess baggage costs. The costs vary between 6,000 miles and 210,000 miles depending the weight of the luggage and where you’re travelling.
Royal Orchid Holidays. Whether you want to treat a loved one or reward yourself, you can also redeem your miles for Royal Orchid Holiday travel vouchers. You can redeem a THB฿500 eVoucher for 4,000 miles, a THB฿1,000 eVoucher for 8,000 miles or a THB฿3,000 eVoucher for 22,000 miles.
Shopping. You can also visit the THAI Shop and redeem your miles for merchandise ranging from model aircraft and carry bags to clothing and glassware.
Health and wellness. Whether you’re after a massage or facial, you can also redeem your miles for health and wellness packages, with partner companies based in Thailand.
Dining. Redeem a THB฿200 Thai Catering voucher using 1,500 Royal Orchid Plus miles for in-flight and on-ground catering, restaurant or banquet services. Alternatively, cash in your miles for airport dining at Yellow Orchid in Suvarnabhumi Airport. View specific rates online or call 1300 651 960 for more details.
If you don’t have enough miles in your account, you have two alternatives to redeem your ideal reward faster:
The more you fly with Thai Airways, the higher you can climb the four status tiers of the membership: Basic, Silver, Gold and Platinum. You need to earn Qualifying Miles, the miles earned when you take Thai Airways and Star Alliance flights, to reach the status tiers.
All members start at the basic level and then can move up the tiers when they meet these mile requirements:
Silver. You need to attain 10,000 Qualifying Miles in 12 months or 15,000 Qualifying Miles in 24 months to reach Silver status. You then need to earn this same amount to maintain your status level.
Gold. You need to earn 50,000 Qualifying Miles during a 12-month period of 80,000 Qualifying Miles in 24 months to achieve Gold status. The process is the same for the following year or two if you want to retain Gold status.
Platinum. You must earn 80,000 Qualifying Miles each year for two consecutive years to reach Platinum status. You have to do the same to maintain your Platinum tier.
You can compare the miles you'll need to reach (and maintain your status) at each tier and the different perks you can expect from Silver, Gold and Platinum.
|Tier Miles Bonus||3,000 tier status bonus miles each time Silver status is attained or retained||5,000 tier status bonus miles each time Gold status is attained or retained||10,000 tier status bonus miles each time Platinum status is attained or retained|
|Priority service with Thai Airways contact centre||No||Yes||Yes|
|Priority reservation on waiting list on fully booked flights||Yes||Yes||Yes|
|Guaranteed confirmed seating in Economy Class when contacting Thai reservation||No||Yes||Yes|
|Designated check-in counters||No||Yes||Yes|
|Priority airport standby on fully booked flights||Yes||Yes||Yes|
|Priority baggage handling and an additional checked baggage allowance||Yes and 10kg extra||Yes and 20kg extra||Yes and 30kg extra|
|Fast track and security clearance||No||No||Yes|
|Access to Thai's Royal Silk Lounge (business class) where available with one guest when departing on same-day international Thai-operated flight||No||Yes||Yes|
|Access to Thai's Royal First Lounge (first class) where available with one guest when departing on same-day international Thai-operated flight||No||No||Yes|
|Complimentary round trip with Thai upgrades||No||Yes||Yes|
|Complimentary Air Award yearly discount||No||Yes||Yes|
|Waiver of selected Royal Orchid Plus service fees||No||No||Yes|
|No expiring miles||No||No||Yes|
|Multiple complimentary upgrades when accumulating each of 50,000 Tier Miles, the miles flown in Royal First Class or Royal Silk Class on Thai||No||No||Yes|
|Unlimited changes to a Platinum member's Award Nominee list with 5 complimentary changes per personal year||No||No||Yes|
Now that you know how the Thai Airways Royal Orchid Plus program works, let’s see how it compares to other airline loyalty schemes. To give you an idea, we’ve weighed up some of the features and conditions with Qantas and Virgin Australia’s Velocity programs below:
Royal Orchid Plus Miles are valid for three years. Meanwhile, Qantas and Velocity Points only expire if your account has been inactive for 18 months and 36 months respectively. This means you can easily extend the life of your frequent flyer points just by earning or redeeming points.
So if you plan to hold onto your miles for more than three years, Thai Airways could restrict you in that respect.
Thai Airways, Qantas Frequent Flyer and Velocity’s frequent flyer programs all offer status tiers. To give you an idea of how they compare, let’s look at the difference between the Silver status benefits across the programs.
|Feature||Thai Airways Royal Orchid Plus||Qantas Frequent Flyer||Virgin Velocity|
|Number of points/miles required to reach Silver||10,000 Qualifying Miles in 12 months||300 Status Credits||250 Status Credits|
|Bonus points||3,000 tier status bonus miles each time Silver status is attained or retained||50% extra points||Up to 50% extra points|
|Priority reservation waitlist||Yes||Yes||Yes|
|Airline alliance||Star Alliance||Oneworld Ruby status||No, but it does have airline partners|
|Priority phone service||No||Yes||Yes|
|Extra baggage allowance||Yes, additional 10kg baggage||Yes||Yes|
Based on the differences between the points expiry and status benefits, it would appear that both Qantas and Velocity are slightly more rewarding for Aussie travellers.
Outside of flying with Thai Airways and its partners, earning Royal Orchid Plus Miles is a little tricky for Aussie travellers. However, if you’re a member of the Star Alliance or regularly fly with Thai Airways, you could find it rewarding.Back to top
Diners Club isn’t as widely accepted as other cards, but you can still earn 1 Qantas Point per $1 at major retailers with this card.
Only 27% of millennials think credit card frequent flyer points are worth it.
You could earn frequent flyer points with the popular buy now, pay later service – here's how it worked.
Treat yourself with one of these credit cards offering up to 200,000 bonus points and competitive earn rates for your everyday spending.
Reward yourself with a competitive earn rate and up to 100,000 bonus points on one of these credit cards.
Everything you need to know about earning more frequent flyer points and Status Credits without flying, through Qantas Points Club.
See how far you could go with up to 100,000 rewards points from one of these credit cards.
Reward your spending with up to 200,000 bonus points.
Searching for the best use for your Qantas Points? Look no further.
Start planning your 2020 adventures with frequent flyer and rewards credit cards offering up to 200,000 bonus points.
finder.com.au is one of Australia's leading comparison websites. We compare from a wide set of banks, insurers and product issuers. We value our editorial independence and follow editorial guidelines.
finder.com.au has access to track details from the product issuers listed on our sites. Although we provide information on the products offered by a wide range of issuers, we don't cover every available product or service.
Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. You should consider whether the products or services featured on our site are appropriate for your needs. If you're unsure about anything, seek professional advice before you apply for any product or commit to any plan.
Products marked as 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. You can learn more about how we make money here.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labelling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
Providing or obtaining an estimated insurance quote through us does not guarantee you can get the insurance. Acceptance by insurance companies is based on things like occupation, health and lifestyle. By providing you with the ability to apply for a credit card or loan, we are not guaranteeing that your application will be approved. Your application for credit products is subject to the Provider's terms and conditions as well as their application and lending criteria.