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Etihad Guest is the airline’s frequent flyer program, allowing travellers to earn Etihad Guest Miles which they can redeem for flight rewards, upgrades, hotel packages and more. But how does it compare to other frequent flyer programs?
You can use this guide to discover how you can earn and redeem Etihad Guest Miles, what you need to do to climb the status tiers to enjoy more perks and how the program compares to other popular frequent flyer schemes.
You can join the Etihad Guest program online and there are no costs involved. You’ll just need to provide your personal details such as your name, date of birth and contact details. You’ll then be provided with a membership number that you can use to earn and redeem Guest Miles. After you’ve signed up, you’ll also collect 500 bonus miles when you take your first flight.
Earning Etihad Guest Miles
Flights
You can earn Etihad Guest Miles when you fly with Etihad and the airline partners such as Virgin Australia and Air New Zealand. You can compare the full list of partnered airlines below.
Air New Zealand Air Serbia Air Seychelles Alitalia All Nippon Airways American Airlines Asiana Airlines Bangkok Airways Brussels Airlines Czech Airlines Garuda Indonesia Hainan Airlines
Jet Airways Korean Air Malaysia Airlines Oman Air Philippine Airlines Royal Air Maroc Scandinavian Airlines South African Airways SriLankan Airlines Ukraine International Airline Virgin Australia GOL
Want to save on flights with Etihad Airways? Check out our travel coupon codes to secure a competitive deal.
Credit Cards
Although Etihad doesn’t have any direct-earn frequent flyer credit cards in Australia, you can exchange your membership reward points for Etihad Guest Miles if you have an American Express credit card. For example, if you exchange points earned under the American Express Ascent program, you can get 1 Etihad Guest per 1 Amex Membership Reward point. By way of comparison, you’d earn 3 Etihad Guest Miles per 4 Membership Rewards with the Amex Membership Rewards Gateway program.
Compare Membership Rewards credit cards
Updated April 9th, 2020
Hotels
You can also earn Etihad Guest Miles when you book accommodation with these hotels and booking
Hotel
Earn rate
Agoda
Up to 10,000 Miles per booking
Club 1 Hotels
2 Miles per US$1 spent
Constance Hotels & Resorts
1 Mile per US$1 spent
Cristal Group
1 Mile per US$1 spent
Danat Hotels
500 Miles per stay
Dusit Hotels & Resorts
500 Miles per stay
Fairmont Hotels & Resorts
500 Miles per stay
Hilton Hotels
Between 100 and 500 Miles per stay
Hyatt Hotels & Resorts
500 Etihad Guest Miles per stay
You can also transfer 2.5 World of Hyatt Points for 1 Etihad Guest Mile
InterContinental Hotels & Resorts
500 Miles per stay
You can also transfer 10,000 IHG Rewards for 2,000 Guest Miles
Jumeirah Hotels & Resorts
1 Etihad Guest Mile per US$1 you spend
Kaligo
5,000 bonus Miles when you spend US$500
10,000 bonus Miles when you spend US$1,000
20,000 bonus Miles when you spend US$2,000
Le Club AccorHotels
1.25 Etihad Guest Miles per €1 you spend in Sofitel, Pullman, MGallery, Mercure, Grand Mercure, Novotel and Suite Novotel
1.25 Etihad Guest Miles per €2 you spend in ibis and ibis Styles
1 Etihad Guest Mile per €2 you spend in Adagio
1 Etihad Guest Mile per €4 you spend in Adagio Access
Mandarin Oriental
500 Miles on guest rooms
800 Miles on clubrooms and suites
Marriott International
Between 1 and 2 Miles for every US$1 spent
Millennium & Copthorne
500 Miles per stay
One&Only Resorts
1 Etihad Guest Mile for every US$1 you spend.
3 times more Miles when you stay at any One&Only Royal Mirage in the UAE and save 20%
PointsHound
Between 2 and 15 Etihad Guest Miles per US$1 you spend.
Preferred Hotels & Resorts
500 Miles per stay
Radisson Blu Hotels & Resorts
Between 250 and 500 Miles per stay
Rocketmiles
Between 500 and 10,000 Etihad Guest Miles per night.
Rotana
500 Miles per stay
Shangri-La Hotels & Resorts
500 Miles per stay
Starwood Preferred Guest
2 Etihad Guest Miles per US$1 you spend.
3 Etihad Guest Miles per US$1 you spend, if you’re an Elite Gold or Platinum member.
Swissotel Hotels & Resorts
500 Miles per stay
Taj Group
Between 250 and 500 Etihad Guest Miles per stay.
Viceroy Hotels & Resorts
1 Mile per US$1 spent in eligible locations.
Make sure to include your Etihad Guest membership number at the time of booking to earn Guest Miles on your hotel stay.
As well as hotel stays, you can also earn Guest Miles when you submit reviews to TripAdvisor. You can earn up to 1,500 Miles per month for published hotel, restaurant or attraction reviews submitted in the Arabic language. You can also earn up to 150 Miles per hotel review and up to 75 Miles per restaurant or attraction review written in English.
Car rentals
You can also earn Guest Miles if you quote your Etihad Guest number when booking a car rental with the following vehicle hire companies:
Car rental company
Earn rate
Avis
Etihad Guest: 500 Miles per rental
Etihad Guest Silver: 650 Miles per rental
Etihad Guest Gold: 775 Miles per rental
Etihad Guest Gold Elite: 800 Miles per rental
Budget
Etihad Guest: 500 Miles per rental
Etihad Guest Silver: 625 Miles per rental
Etihad Guest Gold: 750 Miles per rental
Etihad Guest Gold Elite: 800 Miles per rental
Careem
1 mile for every US$2 you spent
Europcar
500 Miles per rental
Hertz
Etihad Guest: 550 Miles per standard rental, 1,100 Miles per prestige rental
Etihad Guest Silver: 675 Miles per standard rental, 1,200 Miles per prestige rental
Etihad Guest Gold: 800 Miles per standard rental, 1,300 Miles per prestige rental
Etihad Guest Platinum: 825 Etihad Guest Miles per standard rental, 1,400 Miles per prestige rental
Sixt
Between 500 and 1,000 Miles per rented vehicle
Conxxe
3 Etihad Guest Miles per US$1 spent
RentalCars.com
Etihad Guest: 2 Miles per US$1
Etihad Guest Silver: 3 Miles per US$1
Etihad Guest Gold: 4 Miles per US$1
Etihad Guest Platinum: 5 Miles per US$1
Shift car rental
1 Etihad Guest Mile per AED$1
Shopping partners
There aren’t many merchants partnered with Etihad Guest in Australia. Etihad previously had a partnership with flybuys, but that ended in July 2017. Visit the Etihad website to compare which retailers, such as Montblanc and Natuzzi, allow you to earn Etihad Guest Miles.
Buy Miles
If you want to top up your account, you can also purchase up to 100,000 Etihad Guest Miles each year via the Etihad Guest website. 1,000 Miles will set you back $20. This could come in handy if you want to upgrade a flight or need a little boost to reach your next reward.
How to claim missing miles
If you forgot to include your Etihad Guest Miles membership number when booking a flight with Etihad or one of its partner airlines, you may be able to claim your missing miles. You can claim missing miles for flights you’ve taken within six months or for flights taken no more than three months before you joined Etihad Guest.
You’ll just need to scan your eligible boarding pass and email it to the Etihad team. If you don’t have your boarding pass, you can fill in a missing miles form online with your ticket details.
How to pool your Etihad Guest Miles with family
If you want to maximise your family’s Etihad Guest Miles, you can also take advantage of the family membership option. You can add up to eight family members to one account, so that your Miles can be shared and enjoyed collectively.
You can create a family account by nominating a “Family Head” and each time a member travels, 100% of the Miles earned along with any Bonus Miles will be credited to the account. However, each member will continue to receive their Tier Miles and enjoy their personal tier benefits, which are non-transferrable.
Climbing the Etihad Guest tiers
Similar to many airline loyalty programs, Etihad Guest frequent flyers can also climb the Silver, Gold and Platinum tiers to take advantage of benefits such as lounge access, increased baggage allowance and increased Tier Miles earn rates. You can climb the status levels as you fly with eligible airlines and earn Tier Miles.
You need to earn a specific number of tier miles and tier segments to reach each tier, so we’ve rounded up these conditions and the benefits you can expect as you ascend the tiers below:
How many miles do I need to reach a tier?
Etihad Guest Silver
Etihad Guest Gold
Etihad Guest Platinum
Attaining a tier
25,000 tier miles
20 tier segments
50,000 tier miles
40 tier segments
125,000 tier miles
60 tier segments
Maintaining a tier
20,000 tier miles
15 tier segments
40,000 tier miles
30 tier segments
100,000 tier miles
48 tier segments
Your tier level expires after 1 year and your Guest Miles expire after 2.5 years if you’re in Silver status or 3 years for Platinum frequent flyers.
Perks of Etihad Guest Silver, Gold and Platinum status
Benefits
Etihad Guest Silver
Etihad Guest Gold
Etihad Guest Platinum
Tier Miles Bonus
25%
50%
75%
Guaranteed seat
Yes (for Economy when booked 48 hours in advance)
Yes (for Economy when booked 24 hours in advance)
Yes (for Economy when booked 12 hours in advance or Business 48 hours in advance)
Instant upgrades with miles at the airport
25% discount
50% discount
50% discount
Lounge access
Yes, you can visit the following lounges:
Al Reem lounge
Abu Dhabi intl airport
Belgrade Nikola Tesla intl airport
Seychelles intl airport
Yes, you and a guest can visit Business Class lounges in the Etihad network and Premium Lounges worldwide.
Yes, you and a guest can visit First Class lounges in the Etihad network and Premium Lounges worldwide.
Premium check-in
Yes
Yes
Yes
Priority boarding
No
Yes
Yes
Fast track immigration and baggage
No
Yes
Yes
3rd party nomination
Yes
Yes
Yes
Excess baggage allowance (all cabin classes)
10kg
15kg
20kg
Excess baggage allowance piece concept routes on flights to/from Canada and the US
Economy: 1 piece at 23kg
Business and First: 32kg
Economy: 1 piece at 23kg
Business and First: 32kg
Economy: 1 piece at 23kg
Business and First: 32kg
Redeeming Etihad Guest Miles
Flights
You can redeem your Etihad Guest Miles for Guest Seats with the airline. The number of Miles you’ll need will depend on where you’re flying to and the cabin you choose. You can use the miles calculator on the Etihad Guest website to compare how far you could fly depending on your points balance and location.
You can also use your Etihad Guest Miles to fly with partnered airlines including Virgin Australia and Air New Zealand, which could come in handy if you’re travelling from Australia. For example, you could redeem a Premium Economy flight from Los Angeles to Sydney with Virgin Australia with 60,000 Etihad Guest Miles.
You can redeem your Etihad Guest Miles for flights via the Etihad Guest website. If you don’t have enough Miles to redeem your chosen flight reward, you can also use a combination of Miles and cash to make up the cost.
Flight upgrades
If you’ve already booked a flight with Etihad, you can also use miles to upgrade your booking to a better cabin class. The number of miles required will depend on your current cabin class and destination of the original booking. You should also be aware that upgrades are subject to availability.
Holidays
You can use your Etihad Guest Miles to cover other holiday costs such as accommodation, holiday packages and car rentals. If you decide to redeem your Miles for accommodation, you can choose from 300,000 hotels and resorts (including Hilton, Four Seasons and Hyatt) available through Etihad Hotels.
Products from the Etihad Guest Reward shop
You can also redeem your Etihad Guest Miles for anything from jewellery and electronics to gift cards and homewares from the Etihad Guest Reward Shop. However, using your Miles to redeem products from the Reward Shop doesn’t always offer the best value.
For example, at the time of writing, you could redeem an Apple iPad 32gb for 59,700 miles (roughly worth around $419). Whereas the Los Angeles to Sydney with Virgin Australia (worth between US$2,800 and US$3,400) would set you back 60,000 points. So, make sure you compare your miles and what you could redeem for the same cost before you do this.
With this in mind, using your miles to redeem products from the Reward Shop might be an option you might only want to consider if you don’t have any travel plans coming up and your Miles are about to expire.
How does Etihad Guest compare to other frequent flyer programs?
Now that you know how the Etihad Guest program works, how does it compare to other airline loyalty schemes? To give you an idea, we’ve weighed up some of the features and conditions with Qantas Frequent Flyer and Virgin Australia’s Velocity programs below:
Points expiry
Your Etihad Guest Miles expire after 2.5 years if you’re in Silver status or 3 years for Platinum frequent flyers. Meanwhile, Qantas and Velocity Points only expire if your account has been inactive for 18 months and 36 months respectively. This means you can easily extend the life of your frequent flyer points just by earning or redeeming points.
So if you plan to hold onto your points for years at a time to redeem your ideal reward, the Etihad Guest Mile expiry conditions could restrict you.
Status
Etihad Guest, Qantas Frequent Flyer and Velocity all allow members to climb status tiers as they earn points. To give you an example of how they compare, let’s look at the perks of Silver status and the status credits earned on a one-way Economy class flight from Sydney to Los Angeles with these programs:
Program
Status credits/miles earned on flight
Number of status credits needed for Silver membership
Other requirements
Annual requirement to maintain Silver status
Etihad Guest
8,632
25,000 or 20 Tier Segments
N/A
20,000 Tier Miles or 15 Tier Segments
Qantas Frequent Flyer
90
300
Take at least four eligible Qantas, QantasLink or Jetstar flights in a membership year
250 Status Credits and take at least four eligible Qantas, QantasLink or Jetstar flights in a membership year
Velocity Frequent Flyer
80
250
Flown to eligible sectors
200 Status Credits and fly two eligible sectors within your 12-month benefit period
Status benefits
Now let’s compare some of the perks you can expect in Silver status with the respective programs.
Feature
Etihad Guest
Qantas Frequent Flyer
Virgin Velocity
Bonus points
25%
50%
Up to 50%
Priority reservation waitlist
Yes
Yes
Yes
Airline alliance
No, but it does have airline partners
Oneworld Ruby status
No, but it does have airline partners
Priority phone service
No
Yes
Yes
Preferential seating
No
Yes
Yes
Extra baggage allowance
Additional 10kg baggage.
Yes
Yes
Priority check-in
Yes
Yes
Yes
Lounge access
Yes, access to exclusive Business class lounge, and when flying out of Abu Dhabi, access to the Al Reem Lounge facility
Yes
Yes
Family pooling
Yes
No
Yes
Beyond flights and transferring credit card reward points, there aren’t too many ways you can earn Etihad Guest Miles in Australia. However, if you travel regularly with Etihad and its airline partners, the Guest program could be a great way to reward your spending.
Frequently asked questions
If you’ve misplaced your Etihad Guest Number, please send an email to guest@etihadguest.com for assistance.
No, but you can use them to redeem flight rewards with partnered airlines such as Virgin Australia.
If you want to claim miles for a flight you’ve already taken, you can send the following information to retroclaims@etihadguest.com:
Sally McMullen is Finder's credit cards and frequent flyer editor by day and a music maven by night. Her byline can be spotted on Yahoo Finance, Dynamic Business, Financy and Mamamia as well as Music Feeds and Rolling Stone.
Read more on this topic
Qantas Points Club: The complete guideEverything you need to know about earning more frequent flyer points and Status Credits without flying, through Qantas Points Club.
Please make sure that you’re at the right page when you’re processing upgrade with Etihad Airways and make sure that you have enough Guest Miles if you wish to use your earned points with Etihad Guest frequent flyer. In the event that you need further assistance on this matter, please contact their customer contact centre by visiting their contact us page.
Thanks for getting in touch with Finder. I hope all is well with you. 😃
You can reset your password by visiting Etihad Guest’s official website. Click on the Login button found on the upper right hand. You should see the “Forgot password” link. The website will ask you your Etihad Guest number and your email address provided at the time of registration. From there, they will then send you a link to your email, which you can click to reset your password.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Thanks for getting in touch with finder. I hope all is well with you. :)
The reason could be that you don’t have enough miles or points to make a purchase. If this is the case, you would need to earn more miles. If in case you believe this is an error, you would need to directly get in touch with Etihad.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
I can see that to get Gold status, one needs 50k miles or 40 tier segments. If I take a one way flight from Abu Dhabi to London in economy v/s business, how many tier segments can I earn? Is there a link to check this?
I take shorter flights but around 3 returns in a month.
You can earn from 852 miles up to 3,409 miles when traveling between Abu Dhabi to London depending on your booked class. You may use the Miles Calculator on their official page for calculating miles to earn, spend and upgrade.
If you want to know more about Etihad Guest’s tier and status programme, please refer to this link.
As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice.
My status says I have 8400 miles to be Silver, but the miles I have now will expire by June of 2019. Please answer the following questions for me:
1. If I get the 8400 miles from a flight on Etihad, and June of 2019 comes, what happens?
2. I have partner airlines point that I can transfer to Etihad, how will these point be treated. Will they be treated as miles from a flight?
3. As a silver member, I need 20,000 miles a year to retain my status, can I buy the miles or I can only get them through flights?
4. Once I have a silver status, will the miles be set to zero at that point?
Please see answers below for your reference. As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice. I still suggest that you contact them directly about your enquiry or call them at 130-053-2215.
1. If I get the 8400 miles from a flight on Etihad, and June of 2019 comes, what happens?
Etihad Guest Miles will continue to expire on the last date of the month in which they were earned. Members can check the validity of the Guest miles for the next three months by two ways:
• Log in to their Etihad Guest accounts online and check the transaction details.
• Subscribe for monthly e-statements.
Your reward card lets you spend your miles at over 30 million outlets worldwide so there’s plenty of opportunity to use them before they expire.
2. I have partner airlines point that I can transfer to Etihad, how will these point be treated. Will they be treated as miles from a flight?
Earn miles with their partners. Points varies on the airline, and the number of miles you’ll earn will depend on the class of booking.
How you’ll earn miles with the partner airlines?
1. Provide your Etihad Guest number when you make a booking.
2. Present your Etihad Guest card during check-in.
3. As a silver member, I need 20,000 miles a year to retain my status, can I buy the miles or I can only get them through flights?
You can earn miles by spending with any of our non-airline partners across multiple categories including shopping, leisure & lifestyle, financial partners and telecommunications.
4. Once I have a silver status, will the miles be set to zero at that point?
If you have attained an Etihad Guest Tier Status after 30 September 2017, your Tier status is valid for one year for Etihad Guest Silver Members, Etihad Guest Gold and Etihad Guest Platinum Members.
Points or Miles earned from Korean Air cannot be transferred to another Airline membership. However, you can use or redeem these points by booking your tickets online. For online redemption and more information about the specific point requirements of flight, please visit Korean Air’s website and log on to your account.
Hi Hayley,
Thanks for leaving a question on finder.
Yes, unfortunately, the Etihad Reward Card option is currently not available in Australia. We also do not have info why is this so. Although aside from Rewards Card, you can explore other ways of redeeming your miles as mentioned above or you can check the official website of Etihad for more details and options.
To maintain a tier level, you have to earn a designated number of Tier Miles within 12 months from the tier upgrade month. To maintain (renew) a tier, you need to earn the following number of tier miles in the January to December period prior to tier expiration:
-Etihad Guest Silver – 20,000 Tier Miles
-Etihad Guest Gold – 40,000 Tier Miles
-Etihad Guest Platinum – 100,000 Tier Miles
In case you failed to earn the required number of Tier Miles, your tier will be downgraded to the next lower tier level. For example, you have not earned 40,000 Tier Miles during your qualifying year, your account will be downgraded to Etihad Guest Silver.
Please note that an account can only be downgraded one tier at a time. I hope this helps.
Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.
As with most frequent flyer programs, you earn Etihad Guest Miles by clocking miles on Etihad Airways or its airline partners, or by spending money at any of its partner establishments. Etihad Guest also offers one or two more unconventional options for earning your Miles, which we’ve outlined here.
You can log in to Etihad Guest Online account to start redeeming your miles for different rewards such as seat upgrades, baggage allowance, rewards and PointsPay.
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Why can’t I upgrade my booking? I can see that “Looks like that page drifted away”.
Thank you.
Hi Benjamin,
Thank you for getting in touch with Finder.
Please make sure that you’re at the right page when you’re processing upgrade with Etihad Airways and make sure that you have enough Guest Miles if you wish to use your earned points with Etihad Guest frequent flyer. In the event that you need further assistance on this matter, please contact their customer contact centre by visiting their contact us page.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
How do I reset my password?
Hi Daniel,
Thanks for getting in touch with Finder. I hope all is well with you. 😃
You can reset your password by visiting Etihad Guest’s official website. Click on the Login button found on the upper right hand. You should see the “Forgot password” link. The website will ask you your Etihad Guest number and your email address provided at the time of registration. From there, they will then send you a link to your email, which you can click to reset your password.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
Hello,
Why am I not allowed to spend my remaining miles in the reward shop? At my activities is is said: no rewards available for you?
Thank you & best
Hi Walter,
Thanks for getting in touch with finder. I hope all is well with you. :)
The reason could be that you don’t have enough miles or points to make a purchase. If this is the case, you would need to earn more miles. If in case you believe this is an error, you would need to directly get in touch with Etihad.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
I can see that to get Gold status, one needs 50k miles or 40 tier segments. If I take a one way flight from Abu Dhabi to London in economy v/s business, how many tier segments can I earn? Is there a link to check this?
I take shorter flights but around 3 returns in a month.
Hi Chris,
Thank you for getting in touch with finder.
You can earn from 852 miles up to 3,409 miles when traveling between Abu Dhabi to London depending on your booked class. You may use the Miles Calculator on their official page for calculating miles to earn, spend and upgrade.
If you want to know more about Etihad Guest’s tier and status programme, please refer to this link.
As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice.
I hope this helps.
Have a great day!
Cheers,
Jeni
My status says I have 8400 miles to be Silver, but the miles I have now will expire by June of 2019. Please answer the following questions for me:
1. If I get the 8400 miles from a flight on Etihad, and June of 2019 comes, what happens?
2. I have partner airlines point that I can transfer to Etihad, how will these point be treated. Will they be treated as miles from a flight?
3. As a silver member, I need 20,000 miles a year to retain my status, can I buy the miles or I can only get them through flights?
4. Once I have a silver status, will the miles be set to zero at that point?
Hi Nas,
Thank you for getting in touch with finder.
Please see answers below for your reference. As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice. I still suggest that you contact them directly about your enquiry or call them at 130-053-2215.
1. If I get the 8400 miles from a flight on Etihad, and June of 2019 comes, what happens?
Etihad Guest Miles will continue to expire on the last date of the month in which they were earned. Members can check the validity of the Guest miles for the next three months by two ways:
• Log in to their Etihad Guest accounts online and check the transaction details.
• Subscribe for monthly e-statements.
Your reward card lets you spend your miles at over 30 million outlets worldwide so there’s plenty of opportunity to use them before they expire.
2. I have partner airlines point that I can transfer to Etihad, how will these point be treated. Will they be treated as miles from a flight?
Earn miles with their partners. Points varies on the airline, and the number of miles you’ll earn will depend on the class of booking.
How you’ll earn miles with the partner airlines?
1. Provide your Etihad Guest number when you make a booking.
2. Present your Etihad Guest card during check-in.
3. As a silver member, I need 20,000 miles a year to retain my status, can I buy the miles or I can only get them through flights?
You can earn miles by spending with any of our non-airline partners across multiple categories including shopping, leisure & lifestyle, financial partners and telecommunications.
4. Once I have a silver status, will the miles be set to zero at that point?
If you have attained an Etihad Guest Tier Status after 30 September 2017, your Tier status is valid for one year for Etihad Guest Silver Members, Etihad Guest Gold and Etihad Guest Platinum Members.
I hope this helps.
Have a great day!
Cheers,
Jeni
I have points with Korean air Sky can I transfer them over to Etihad Air points
Hi Sandra,
Thanks for your inquiry
Points or Miles earned from Korean Air cannot be transferred to another Airline membership. However, you can use or redeem these points by booking your tickets online. For online redemption and more information about the specific point requirements of flight, please visit Korean Air’s website and log on to your account.
Hope this information helps
Cheers,
Arnold
I see PointsPay has changed to Etihad Rewards cards – does anyone know why this isn’t available to Australian customers?
Hi Hayley,
Thanks for leaving a question on finder.
Yes, unfortunately, the Etihad Reward Card option is currently not available in Australia. We also do not have info why is this so. Although aside from Rewards Card, you can explore other ways of redeeming your miles as mentioned above or you can check the official website of Etihad for more details and options.
Cheers,
Joel
I have a gold status with Etihad and it is expiring in April 2018. How many tier miles do I need to keep it?
Hi Jane,
Thank you for your comment.
To maintain a tier level, you have to earn a designated number of Tier Miles within 12 months from the tier upgrade month. To maintain (renew) a tier, you need to earn the following number of tier miles in the January to December period prior to tier expiration:
-Etihad Guest Silver – 20,000 Tier Miles
-Etihad Guest Gold – 40,000 Tier Miles
-Etihad Guest Platinum – 100,000 Tier Miles
In case you failed to earn the required number of Tier Miles, your tier will be downgraded to the next lower tier level. For example, you have not earned 40,000 Tier Miles during your qualifying year, your account will be downgraded to Etihad Guest Silver.
Please note that an account can only be downgraded one tier at a time. I hope this helps.
Regards,
Jhezelyn
How I can add mileages in my account
Hi Syed,
Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.
As with most frequent flyer programs, you earn Etihad Guest Miles by clocking miles on Etihad Airways or its airline partners, or by spending money at any of its partner establishments. Etihad Guest also offers one or two more unconventional options for earning your Miles, which we’ve outlined here.
I hope this helps.
Cheers,
Danielle
Hi Pravin!
Thanks for the comment.
You can log in to Etihad Guest Online account to start redeeming your miles for different rewards such as seat upgrades, baggage allowance, rewards and PointsPay.
Hope this clarifies.
Cheers,
Jonathan