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Etihad Guest frequent flyer program

From earning Etihad Guest Miles to redeeming flight rewards, here’s your guide to getting the most out of the Etihad Guest frequent flyer program.

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Etihad Guest is Etihad Airways' way of rewarding its frequent flyers and is your ticket to earning Etihad Guest Miles which you can redeem for:

  • Reward flights and upgrades
  • Hotels and holidays
  • Other perks when travelling with Etihad Airways and partners

How do you become an Etihad Guest member?

You can join the Etihad Guest program online for free. You'll be provided with a membership number that you can use to earn and redeem Guest Miles. After you've signed up, you'll also collect 500 bonus miles when you take your first flight.

You'll need to provide your full name, date of birth, contact details, address and country of residence.

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How you can earn Etihad Guest frequent flyer points

Flights

You can earn Etihad Guest Miles when you fly with Etihad and its airline partners such as Virgin Australia and Air New Zealand. You can compare the full list of partnered airlines below.

  • Hainan Airlines
  • Jet Airways
  • Korean Air
  • Malaysia Airlines
  • Oman Air
  • Philippine Airlines
  • Royal Air Maroc
  • Scandinavian Airlines
  • South African Airways
  • SriLankan Airlines
  • Ukraine International Airlines
  • Virgin Australia
  • Want to save on flights with Etihad Airways? Check out our travel coupon codes to secure a competitive deal.

    Credit cards

    Etihad doesn't have any direct-earn frequent flyer credit cards in Australia. However, you can exchange your Membership Reward points for Etihad Guest Miles if you have an American Express credit card.

    For example, if you exchange points earned under the American Express Ascent program, you can get 1 Etihad Guest Mile per every 2 Amex Membership Reward points.

    Compare Membership Rewards credit cards

    1 - 9 of 9
    Name Product Bonus points Rewards program Rewards points per $ spent Purchase rate p.a. Annual fee
    American Express Business Explorer Credit Card
    100,000
    Membership Rewards Gateway
    2
    3.99% for 6 months, reverts to 19.99%
    $0 for the first year ($149 thereafter)
    ABN holders w/ $75,000 revenue. Get 100,000 bonus points when you spend $3,000 in the first 3 months. Plus, $0 first-year annual fee.
    American Express Explorer Credit Card
    100,000
    Membership Rewards
    2
    20.74%
    $395
    Get 100,000 bonus Membership Rewards Points when you spend $4,000 in the first 3 months. Plus, a $400 Travel Credit each year.
    American Express Platinum Edge Credit Card
    30,000
    Membership Rewards
    1
    20.74%
    $195
    Get a $200 statement credit when you spend $200 at Amazon.com.au. Plus 30,000 bonus Membership Rewards.
    American Express Platinum Business Card
    300,000
    Membership Rewards Ascent Premium
    2.25
    0%
    $875 for the first year ($1,750 thereafter)
    ABN holders w/ $75,000 revenue. Get 300,000 bonus Membership Rewards points when you spend $12,000 in the first 3 months. Plus, a first-year annual fee discount.
    American Express Platinum Card
    200,000
    Membership Rewards Ascent Premium
    2.25
    0%
    $1,450
    Up to 200,000 bonus points (150k when you spend $5,000 in the first 3 months and 50k in year 2). Plus, a $450 Travel Credit each year.
    American Express Gold Business Card
    100,000
    Membership Rewards Ascent
    1.5
    0%
    $169
    ABN holders w/ $75,000 revenue. Get 100,000 bonus Membership Rewards Points when you spend $1,000 within the first 2 months.
    David Jones American Express Card
    N/A
    Membership Rewards
    1
    20.74%
    $99
    Receive $200 credit when you spend $1,500 outside David Jones within the first 3 months from card approval.
    American Express Essential Credit Card
    N/A
    Membership Rewards Gateway
    1.25
    14.99%
    $0
    Get a $200 credit when you spend $1,500 on eligible purchases in the first 3 months. Plus, a $0 annual fee for life.
    David Jones American Express Platinum Card
    N/A
    Membership Rewards
    1
    20.74%
    $295
    Receive $450 credit when you spend $1,500 outside David Jones within the first 3 months from card approval.
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    Compare up to 4 providers

    Hotels and holidays

    You can also earn Etihad Guest Miles when you book accommodation with these hotels.

    HotelEarn rate
    AgodaUp to 10,000 Miles per booking
    Club 1 Hotels2 Miles per US$1 spent
    Constance Hotels & Resorts1 Mile per US$1 spent
    Cristal Group1 Mile per US$1 spent
    Danat Hotels500 Miles per stay
    Dusit Hotels & Resorts500 Miles per stay
    Fairmont Hotels & Resorts500 Miles per stay
    Hilton HotelsBetween 100 and 500 Miles per stay
    Hyatt Hotels & Resorts
    • 500 Etihad Guest Miles per stay
    • You can also transfer 2.5 World of Hyatt Points for 1 Etihad Guest Mile
    InterContinental Hotels & Resorts
    • 500 Miles per stay
    • You can also transfer 10,000 IHG Rewards for 2,000 Guest Miles
    Jumeirah Hotels & Resorts1 Etihad Guest Mile per US$1 you spend
    Kaligo
    • 5,000 bonus Miles when you spend US$500
    • 10,000 bonus Miles when you spend US$1,000
    • 20,000 bonus Miles when you spend US$2,000
    Le Club AccorHotels
    • 1.25 Etihad Guest Miles per €1 you spend in Sofitel, Pullman, MGallery, Mercure, Grand Mercure, Novotel and Suite Novotel
    • 1.25 Etihad Guest Miles per €2 you spend in ibis and ibis Styles
    • 1 Etihad Guest Mile per €2 you spend in Adagio
    • 1 Etihad Guest Mile per €4 you spend in Adagio Access
    Mandarin Oriental
    • 500 Miles on guest rooms
    • 800 Miles on clubrooms and suites
    MarriotBetween 1 and 2 Miles for every US$1 spent
    Millennium & Copthorne500 Miles per stay
    One&Only Resorts
    • 1 Etihad Guest Mile for every US$1 you spend
    • 3 times more Miles when you stay at any One&Only Royal Mirage in the UAE and save 20%
    PointsHoundBetween 2 and 15 Etihad Guest Miles per US$1 you spend
    Preferred Hotels & Resorts500 Miles per stay
    Radisson Blu Hotels & ResortsBetween 250 and 500 Miles per stay
    RocketmilesBetween 500 and 10,000 Etihad Guest Miles per night
    Rotana500 Miles per stay
    Shangri-La Hotels & Resorts500 Miles per stay
    Starwood Preferred Guest
    • 2 Etihad Guest Miles per US$1 you spend
    • 3 Etihad Guest Miles per US$1 you spend, if you're an Elite Gold or Platinum member
    Swissotel Hotels & Resorts500 Miles per stay
    Taj GroupBetween 250 and 500 Etihad Guest Miles per stay
    Viceroy Hotels & Resorts1 Mile per US$1 spent in eligible locations

    Make sure to include your Etihad Guest membership number at the time of booking to earn Guest Miles on your hotel stay.

    As well as hotel stays, you can also earn Guest Miles when you submit reviews to TripAdvisor. You can earn up to 1,500 Miles per month for published hotel, restaurant or attraction reviews submitted in the Arabic language. Each review is worth up to 75 Miles.

    Cars

    To earn Guest Miles on your car rentals, quote your Etihad Guest number when booking with the following vehicle hire companies:

    Car rental companyEarn rate
    Avis
    • Etihad Guest: 500 Miles per rental
    • Etihad Guest Silver: 650 Miles per rental
    • Etihad Guest Gold: 775 Miles per rental
    • Etihad Guest Gold Elite: 800 Miles per rental
    Budget
    • Etihad Guest: 500 Miles per rental
    • Etihad Guest Silver: 625 Miles per rental
    • Etihad Guest Gold: 750 Miles per rental
    • Etihad Guest Gold Elite: 800 Miles per rental
    Careem1 mile for every US$2 you spent
    Europcar500 Miles per rental
    Hertz
    • Etihad Guest: 550 Miles per standard rental, 1,100 Miles per prestige rental
    • Etihad Guest Silver: 675 Miles per standard rental, 1,200 Miles per prestige rental
    • Etihad Guest Gold: 800 Miles per standard rental, 1,300 Miles per prestige rental
    • Etihad Guest Platinum: 825 Etihad Guest Miles per standard rental, 1,400 Miles per prestige rental
    SixtBetween 500 and 1,000 Miles per rented vehicle
    Conxxe3 Etihad Guest Miles per US$1 spent
    RentalCars.com
    • Etihad Guest: 2 Miles per US$1
    • Etihad Guest Silver: 3 Miles per US$1
    • Etihad Guest Gold: 4 Miles per US$1
    • Etihad Guest Platinum: 5 Miles per US$1
    Shift Car Rental1 Etihad Guest Mile per AED1

    Shopping and utilities

    There aren't many merchants partnered with Etihad Guest in Australia.

    Etihad previously had a partnership with Flybuys which ended in July 2017. Visit the Etihad website to compare which retailers, such as Montblanc and Natuzzi, allow you to earn Etihad Guest Miles.

    Picture not described

    How much are Etihad Guest Miles worth?

    The value of your Etihad Guest Miles is determined by how you redeem them. As a general rule of thumb you'll find greater value by spending your points on flights and travel redemptions rather than shopping.

    To calculate the value of your points, estimate the value of your chosen reward, divide it by the number of points needed and multiply it by 1,000.

    See our full guide on how to calculate the value of your points.

    To give you an idea, here are some examples of the value you can get from different rewards offered through the Etihad Guest Rewards Shop.

    RewardsMiles neededReward value in dollarsValue per 1,000 points
    Xiaomi Mi Electric Scooter 1S EU59,092 Miles$599$10.13
    New Apple Airpods (3rd generation)33,499$279$8.32
    Casio Edifice Watch EFB-504JD-2ADR68,236$149 RRP$2.18

    Out of these examples, your points are worth the most if you were to spend them on the Electric Scooter.

    How many Etihad Guest Miles do I need for a free flight?

    You can redeem your Etihad Guest Miles for Guest Seats with the airline. The number of Miles you'll need will depend on where you're flying to and the cabin class you choose. You can use the miles calculator on the Etihad Guest website to compare how far you could fly depending on your points balance and location.

    You can also use your Etihad Guest Miles to fly with partnered airlines including Virgin Australia and Air New Zealand, which could come in handy if you're travelling from Australia. For example, you could redeem a Premium Economy flight from Los Angeles to Sydney with Virgin Australia using 60,000 Etihad Guest Miles.

    You can redeem your Etihad Guest Miles for flights via the Etihad Guest website. If you don't have enough Miles to redeem your chosen flight reward, you can also use a combination of Miles and cash to make up the cost.

    Examples of Etihad Points needed for free flights around the world

    Departure cityPoints required for a return economy class Etihad flight
    Abu Dhabi60,500
    London93,000
    Dublin93,000
    Paris95,000
    Rome91,000
    New York118,250
    Departure cityPoints required for a return economy class Etihad flight
    Abu Dhabi60,500
    London93,000
    Dublin93,000
    Paris95,000
    Rome91,000
    New York118,250
    Code

    Up to 10% off flights + extra checked baggage

    Expires 31 Jan 2023
    Available on all travel dates for students. Destinations include Dublin, Paris, Ireland, Abu Dhabi and more. T&Cs apply.

    Can you use Etihad Guest Miles to upgrade to business class?

    If you've already booked a flight with Etihad, you can use miles to upgrade your booking to a better cabin class. The number of miles required will depend on your current cabin class and destination of the original booking. Upgrades are subject to availability.

    How else can you redeem Etihad Guest Miles?

    Hotels

    You can use your Etihad Guest Miles to cover other holiday costs such as accommodation, holiday packages and car rentals. If you decide to redeem your Miles for accommodation, you can choose from 300,000 hotels and resorts (including Hilton, Four Seasons and Hyatt) available through Etihad Hotels.

    Etihad Guest Reward Shop

    You can also redeem your Etihad Guest Miles for anything from jewellery and electronics to gift cards and homewares from the Etihad Guest Reward Shop. However, using your Miles to redeem products from the Reward Shop doesn't always offer the best value.

    Using your miles to redeem products from the Reward Shop might be an option if you don't have any travel plans coming up and your Miles are about to expire.

    Can you buy extra Etihad Guest Miles?

    If you want to accelerate the number of Guest Miles in your account, you can purchase up to 100,000 Etihad Guest Miles each year (150,000 Miles for Platinum level members) via the Etihad Guest website.

    Miles are sold in blocks of 1,000. 1,000 Guest Miles will set you back US$20. This could come in handy if you want to upgrade a flight or need a little boost to reach your next reward.

    You can also boost your Guest Miles to up to 3 times the number of miles (up to 150,000 miles per year). You'll need to pay with an Etihad Guest Visa payment card (you'll earn points on the transaction). Head to your Etihad Guest account to view recent earnings from flights to boost them.

    How do Etihad Guest's status credits and status tiers work?

    Similar to many airline loyalty programs, Etihad Guest frequent flyers can also climb from Bronze to the Silver, Gold and Platinum tiers to take advantage of benefits such as lounge access, increased baggage allowance and increased Tier Miles earn rates.

    You can climb the status levels as you fly with eligible airlines and earn Tier Miles. These are separate to Guest Miles but calculated based on the base Guest miles.

    Alternatively you can earn Tier Segments to climb the status tiers. This path rewards you with 1 Tier Segment for every Economy flight, 2 segments for every Business flight and 3 Tier Segments for every First class flight.

    You need to earn a specific number of tier miles and tier segments to reach each tier, so we've rounded up these conditions and the benefits you can expect as you ascend the tiers below.

    Etihad Bronze

    Status level: Bronze

    The start of your journey with the Etihad Guest program.

    • Earn Guest Miles including with airline partners
    • Transfer Miles between family members
    • Exclusive offers for Etihad Guest members
    • Buy Guest Miles
    • Pay with Miles
    • Instant upgrades with miles at the airport
    • 10% discount on onboard Wi-Fi
    • Earn miles on in-flight duty free
    Not applicable
    Etihad Silver

    Status level: Silver

    Once you reach Silver status you'll unlock a range of new perks while keeping Bronze benefits.

    • 25% more Guest Miles
    • Guaranteed Economy seat when booked in advance by 48 hours
    • 25% discount on instant upgrades with Miles at the airport
    • Lounge access at Al Reem lounge and Etihad Abu Dhabi International Airport lounge
    • Priority check-in
    • 10kg excess baggage allowance
    • 25% discount on onboard Wi-Fi
    • 20% discount on Al Wathba National Insurance
    • Earn 25,000 tier miles or 20 tier segments to reach Silver status from Bronze
    • Maintain 20,000 tier miles or 15 tier segments to maintain Silver status
    Etihad Gold

    Status level: Gold

    Gold status members get exciting extras for themselves and their guests, plus all the perks of the previous tiers.

    • 50% more Guest Miles
    • Guaranteed Economy seat when booked in advance by 24 hours
    • 50% discount on instant upgrades with Miles at the airport
    • Lounge access for you and a guest at Business Class lounges in the Etihad network
    • Premium Lounges worldwide
    • 15kg excess baggage allowance
    • Priority boarding
    • Fast-track immigration and baggage
    • 75% discount on onboard Wi-Fi
    • 30% discount on Al Wathba National Insurance
    • Exclusive offers for Gold members
    • Earn 50,000 tier miles or 40 tier segments to reach Gold status from Silver
    • Maintain 40,000 tier miles or 30 tier segments to maintain Gold status
    Etihad Platinum

    Status level: Platinum

    Platinum status is the height of the Etihad Guest program and members enjoy premium service.

    • 75% more Guest Miles
    • Guaranteed Economy seat when booked in advance by 12 hours, 48 hours for Business
    • Lounge access for you and a guest at First Class lounges in the Etihad network and Premium Lounges worldwide
    • 20kg excess baggage allowance
    • Free onboard Wi-Fi
    • Exclusive offers for Platinum members
    • Earn 125,000 tier miles or 60 tier segments to reach Platinum status from Gold
    • Maintain 100,000 tier miles or 48 tier segments to maintain Platinum status

    Can you transfer Etihad Guest Miles?

    If you've got spare miles you can transfer them to:

    Rewards programPoints earned
    ADNOC Rewards1 Guest Mile = 20 ADNOC Rewards Points to spend in ADNOC Oasis stores
    SHARE points5 Guest Miles = 1 SHARE point to spend in any of A Majid Al Futtaim's 17 malls, on groceries at all Carrefour locations, VOX Cinemas and family activities at Sky Dubai, iFly Dubai, Magic Planet and Little Explorers.
    AirRewards for AirArabia2 Guest Miles = 1 AirRewards point

    If you can't take advantage of these programs it's worth holding on to your points and using them to redeem flights with Etihad Airways and its partners like Virgin Australia.

    Frequently asked questions

    Do Etihad Guest Miles expire?

    Yes, but your status determines when your Miles expire.

    Your Etihad Guest Miles expire after 18 months if you have Bronze, Silver or Gold status. Platinum members Guest Miles will never expire.

    Additionally each tier level expires after 1 year and you'll need the required amount of Tier Miles or Tier Segments to maintain your status.

    Does Etihad Guest offer family points pooling?

    If you want to maximise your family's Etihad Guest Miles, you can also take advantage of the family membership option. You can add up to 8 family members to one account, so that your Miles can be shared and enjoyed collectively.

    You can create a family account by nominating a "Family Head" and each time a member travels, 100% of the Miles earned along with any Bonus Miles will be credited to the account. However, each member will continue to receive their Tier Miles and enjoy their personal tier benefits, which are non-transferrable.

    How can I claim missing Etihad Guest points?

    If you forgot to include your Etihad Guest Miles membership number when booking a flight with Etihad or one of its partner airlines, you may be able to claim your missing miles. You can claim missing miles for flights you've taken within 6 months or for flights taken no more than 3 months before you joined Etihad Guest.

    You'll just need to scan your eligible boarding pass and email it to the Etihad team. If you don't have your boarding pass, you can fill in a missing miles form online with your ticket details.

    Is Etihad Guest free?

    Yes, Etihad Guest is free to join and you can start earning Miles immediately with no waiting periods.

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    398 Responses

    1. Default Gravatar
      BenjaminJuly 1, 2019

      Why can’t I upgrade my booking? I can see that “Looks like that page drifted away”.

      Thank you.

      • Avatarfinder Customer Care
        JeniJuly 2, 2019Staff

        Hi Benjamin,

        Thank you for getting in touch with Finder.

        Please make sure that you’re at the right page when you’re processing upgrade with Etihad Airways and make sure that you have enough Guest Miles if you wish to use your earned points with Etihad Guest frequent flyer. In the event that you need further assistance on this matter, please contact their customer contact centre by visiting their contact us page.

        I hope this helps.

        Thank you and have a wonderful day!

        Cheers,
        Jeni

    2. Default Gravatar
      DanielMarch 11, 2019

      How do I reset my password?

      • Avatarfinder Customer Care
        JoshuaMarch 11, 2019Staff

        Hi Daniel,

        Thanks for getting in touch with Finder. I hope all is well with you. 😃

        You can reset your password by visiting Etihad Guest’s official website. Click on the Login button found on the upper right hand. You should see the “Forgot password” link. The website will ask you your Etihad Guest number and your email address provided at the time of registration. From there, they will then send you a link to your email, which you can click to reset your password.

        I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

        Have a wonderful day!

        Cheers,
        Joshua

    3. Default Gravatar
      WalterNovember 23, 2018

      Hello,
      Why am I not allowed to spend my remaining miles in the reward shop? At my activities is is said: no rewards available for you?

      Thank you & best

      • Avatarfinder Customer Care
        JoshuaNovember 26, 2018Staff

        Hi Walter,

        Thanks for getting in touch with finder. I hope all is well with you. :)

        The reason could be that you don’t have enough miles or points to make a purchase. If this is the case, you would need to earn more miles. If in case you believe this is an error, you would need to directly get in touch with Etihad.

        I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

        Have a wonderful day!

        Cheers,
        Joshua

    4. Default Gravatar
      ChrisMay 27, 2018

      I can see that to get Gold status, one needs 50k miles or 40 tier segments. If I take a one way flight from Abu Dhabi to London in economy v/s business, how many tier segments can I earn? Is there a link to check this?
      I take shorter flights but around 3 returns in a month.

      • Avatarfinder Customer Care
        JeniMay 27, 2018Staff

        Hi Chris,

        Thank you for your inquiry.

        You can earn from 852 miles up to 3,409 miles when traveling between Abu Dhabi to London depending on your booked class. You may use the Miles calculator on their official page for calculating miles to earn, spend and upgrade.

        You may refer to our guide if you want to know more about Etihad Guest tier and status programme.

        I hope this helps.

        Cheers,
        Jeni

    5. Default Gravatar
      NasMay 6, 2018

      My status says I have 8400 miles to be Silver, but the miles I have now will expire by June of 2019. Please answer the following questions for me:
      1. If I get the 8400 miles from a flight on Etihad, and June of 2019 comes, what happens?
      2. I have partner airlines point that I can transfer to Etihad, how will these point be treated. Will they be treated as miles from a flight?
      3. As a silver member, I need 20,000 miles a year to retain my status, can I buy the miles or I can only get them through flights?
      4. Once I have a silver status, will the miles be set to zero at that point?

      • Avatarfinder Customer Care
        JeniMay 7, 2018Staff

        Hi Nas,

        Thank you for getting in touch with finder.

        Please see answers below for your reference. As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice. I still suggest that you contact them directly about your enquiry or call them at 130-053-2215.

        1. If I get the 8400 miles from a flight on Etihad, and June of 2019 comes, what happens?

        Etihad Guest Miles will continue to expire on the last date of the month in which they were earned. Members can check the validity of the Guest miles for the next three months by two ways:

        • Log in to their Etihad Guest accounts online and check the transaction details.
        • Subscribe for monthly e-statements.

        Your reward card lets you spend your miles at over 30 million outlets worldwide so there’s plenty of opportunity to use them before they expire.

        2. I have partner airlines point that I can transfer to Etihad, how will these point be treated. Will they be treated as miles from a flight?

        Earn miles with their partners. Points varies on the airline, and the number of miles you’ll earn will depend on the class of booking.

        How you’ll earn miles with the partner airlines?
        1. Provide your Etihad Guest number when you make a booking.
        2. Present your Etihad Guest card during check-in.

        3. As a silver member, I need 20,000 miles a year to retain my status, can I buy the miles or I can only get them through flights?

        You can earn miles by spending with any of our non-airline partners across multiple categories including shopping, leisure & lifestyle, financial partners and telecommunications.

        4. Once I have a silver status, will the miles be set to zero at that point?

        If you have attained an Etihad Guest Tier Status after 30 September 2017, your Tier status is valid for one year for Etihad Guest Silver Members, Etihad Guest Gold and Etihad Guest Platinum Members.

        I hope this helps.

        Have a great day!

        Cheers,
        Jeni

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