Flights
You can earn Etihad Guest Miles when you fly with Etihad and its airline partners such as Virgin Australia and Air New Zealand. You can compare the full list of partnered airlines below.
- Air New Zealand
- Air Serbia
- Air Seychelles
- Alitalia
- All Nippon Airways
- American Airlines
- Asiana Airlines
- Bangkok Airways
- Brussels Airlines
- Czech Airlines
- Garuda Indonesia
- GOL
Want to save on flights with Etihad Airways? Check out our travel coupon codes to secure a competitive deal.
Why can’t I upgrade my booking? I can see that “Looks like that page drifted away”.
Thank you.
Hi Benjamin,
Thank you for getting in touch with Finder.
Please make sure that you’re at the right page when you’re processing upgrade with Etihad Airways and make sure that you have enough Guest Miles if you wish to use your earned points with Etihad Guest frequent flyer. In the event that you need further assistance on this matter, please contact their customer contact centre by visiting their contact us page.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
How do I reset my password?
Hi Daniel,
Thanks for getting in touch with Finder. I hope all is well with you. 😃
You can reset your password by visiting Etihad Guest’s official website. Click on the Login button found on the upper right hand. You should see the “Forgot password” link. The website will ask you your Etihad Guest number and your email address provided at the time of registration. From there, they will then send you a link to your email, which you can click to reset your password.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
Hello,
Why am I not allowed to spend my remaining miles in the reward shop? At my activities is is said: no rewards available for you?
Thank you & best
Hi Walter,
Thanks for getting in touch with finder. I hope all is well with you. :)
The reason could be that you don’t have enough miles or points to make a purchase. If this is the case, you would need to earn more miles. If in case you believe this is an error, you would need to directly get in touch with Etihad.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
I can see that to get Gold status, one needs 50k miles or 40 tier segments. If I take a one way flight from Abu Dhabi to London in economy v/s business, how many tier segments can I earn? Is there a link to check this?
I take shorter flights but around 3 returns in a month.
Hi Chris,
Thank you for your inquiry.
You can earn from 852 miles up to 3,409 miles when traveling between Abu Dhabi to London depending on your booked class. You may use the Miles calculator on their official page for calculating miles to earn, spend and upgrade.
You may refer to our guide if you want to know more about Etihad Guest tier and status programme.
I hope this helps.
Cheers,
Jeni
My status says I have 8400 miles to be Silver, but the miles I have now will expire by June of 2019. Please answer the following questions for me:
1. If I get the 8400 miles from a flight on Etihad, and June of 2019 comes, what happens?
2. I have partner airlines point that I can transfer to Etihad, how will these point be treated. Will they be treated as miles from a flight?
3. As a silver member, I need 20,000 miles a year to retain my status, can I buy the miles or I can only get them through flights?
4. Once I have a silver status, will the miles be set to zero at that point?
Hi Nas,
Thank you for getting in touch with finder.
Please see answers below for your reference. As a friendly reminder, while we do not represent any company we feature on our pages, we can offer you general advice. I still suggest that you contact them directly about your enquiry or call them at 130-053-2215.
1. If I get the 8400 miles from a flight on Etihad, and June of 2019 comes, what happens?
Etihad Guest Miles will continue to expire on the last date of the month in which they were earned. Members can check the validity of the Guest miles for the next three months by two ways:
• Log in to their Etihad Guest accounts online and check the transaction details.
• Subscribe for monthly e-statements.
Your reward card lets you spend your miles at over 30 million outlets worldwide so there’s plenty of opportunity to use them before they expire.
2. I have partner airlines point that I can transfer to Etihad, how will these point be treated. Will they be treated as miles from a flight?
Earn miles with their partners. Points varies on the airline, and the number of miles you’ll earn will depend on the class of booking.
How you’ll earn miles with the partner airlines?
1. Provide your Etihad Guest number when you make a booking.
2. Present your Etihad Guest card during check-in.
3. As a silver member, I need 20,000 miles a year to retain my status, can I buy the miles or I can only get them through flights?
You can earn miles by spending with any of our non-airline partners across multiple categories including shopping, leisure & lifestyle, financial partners and telecommunications.
4. Once I have a silver status, will the miles be set to zero at that point?
If you have attained an Etihad Guest Tier Status after 30 September 2017, your Tier status is valid for one year for Etihad Guest Silver Members, Etihad Guest Gold and Etihad Guest Platinum Members.
I hope this helps.
Have a great day!
Cheers,
Jeni