man changing wheel on roadside

Credit Card Feature: Free Roadside Assistance

Find out what free roadside assistance actually means on the American Express Platinum Card. Check out the other emergency cover options offered on this prestigious card.

Currently, no credit cards in Australia offer free roadside assistance.

Free Roadside Assistance is offered in America as a benefit of carrying an American Express Platinum Card. There are various platinum credit cards on the market, and several versions are offered by American Express, but this one is the real-deal of platinum credit cards. Its annual fee should tell you that: $900.

As you might expect from such a prestigious card, there are benefits attached that are not available on lesser cards. One of those is free roadside assistance. Specifically, if your car breaks down when you're travelling anywhere more than 51kms from your home in Australia, American Express will arrange and pay up to $125 for your car to be towed to the nearest garage, or pay the same amount to cover on-the-spot repairs.

American Express Credit Card Comparison

Rates last updated November 15th, 2018
Name Product Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee Product Description
American Express Explorer Credit Card
20.74% p.a.
0% p.a. for 12 months with 1% balance transfer fee
$395 p.a.
Get 50,000 bonus Membership Rewards points, a yearly $400 Travel Credit and 2 entries per year to the American Express Lounge.
American Express Velocity Escape Card
20.74% p.a.
0% p.a. for 12 months with 1% balance transfer fee
$0 p.a.
Earn uncapped Velocity Points on purchases, pay $0 annual fee for life and take advantage of a 0% p.a. for 12 months balance transfer offer.
Qantas American Express Ultimate Card
20.74% p.a.
0% p.a. for 12 months with 1% balance transfer fee
$450 p.a.
Receive 55,000 bonus Qantas Points, a $450 Qantas Travel Credit each year and 2 complimentary Qantas Club lounge invitations per year.
Qantas American Express Discovery Card
20.74% p.a.
0% p.a. for 12 months with 1% balance transfer fee
$0 p.a.
Earn uncapped Qantas Points on purchases, pay $0 annual fee for life and take advantage of a 0% p.a. for 12 months balance transfer offer.
American Express Westpac Altitude Platinum Bundle - Qantas - Exclusive Offer
20.24% p.a.
$50 p.a. annual fee for the first year ($249 p.a. thereafter)
finder Exclusive:
Up to 90,000 bonus Qantas Points when you meet the criteria with this dual Visa (issued & serviced by Westpac) & Amex (issued & serviced by Amex).
American Express Platinum Edge Credit Card
20.74% p.a.
0% p.a. for 12 months with 1% balance transfer fee
$195 p.a.
Receive a yearly $200 Travel Credit and complimentary domestic and international travel insurance, plus 0% p.a. for 12 months on balance transfers.
American Express Westpac Altitude Platinum Bundle - Exclusive Offer
20.24% p.a.
$0 p.a. annual fee for the first year ($199 p.a. thereafter)
finder Exclusive:
$0 first year annual fee & up to 90,000 bonus Altitude Pts when you meet T&C with Visa (issued by Westpac) & Amex (issued & serviced by Amex)
American Express Velocity Platinum Card - Online Offer
20.74% p.a.
0% p.a. for 12 months with 1% balance transfer fee
$375 p.a.
Receive 90,000 bonus Velocity Points and enjoy complimentary lounge passes, a domestic return flight and insurance covers.
American Express Essential Credit Card
14.99% p.a.
0% p.a. for 12 months with 3% balance transfer fee
$0 p.a.
Get Smartphone Screen Insurance of up to $500 when you pay for your phone or contract with this card. Plus, a $0 annual fee for life.
American Express Velocity Business Card
$249 p.a.
Take advantage of Velocity Points per $1 spent, no pre-set spending limit, data that feeds into MYOB and up to 51 days interest-free on purchases.

Compare up to 4 providers

Free Roadside Assistance within Amex Platinum Emergency Assistance Cover

This free roadside assistance is part of the Platinum Card's Emergency Assistance Cover. This also includes:

  • Emergency Card Replacement, which replaces a lost or stolen card within 24 hours almost anywhere in the world
  • Emergency Cheque Cashing, allowing you to cash a personal cheque in most American Express Travel Service Offices around the world
  • Emergency Cash Advances, providing up to US$1,000 in local currency in an emergency resulting from the loss or theft of all necessary travelling documents, where there is no access to an ATM or the Amex Emergency Cheque Cashing Service
  • Home Assistance, to source a plumber, electrician or locksmith if you need one (and you presumably don't want to deal with such people yourself).

How useful the free roadside assistance element of this is in reality will depend upon the extent of the problem you suffer. $125 is a nice gesture but won't actually cover very much. It is also highly unlikely that anyone earning at least $100,00 a year (the minimum income criteria to apply for this card) will not have organised some level of breakdown cover for their Aston Martin.

This is probably one of those perks that is in there just to make this card stand further apart from other platinum level credit cards. If you look at the American Express Platinum Card insurance booklet, you also get Hijack & Detention Cover and Kidnap Cover. However, this does not mean they will be sending Russell Crowe in to get you back.
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Virgin Australia Velocity Flyer Card ...

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