Credit Card Feature: Free Roadside Assistance

Information verified correct on May 23rd, 2017
Currently no credit cards in Australia offer free roadside assistance

Find out what free roadside assistance actually means on the American Express Platinum Card. Check out the other emergency cover options offered on this prestigious card.

Free Roadside Assistance is offered in America as a benefit of carrying an American Express Platinum Card. There are various platinum credit cards on the market, and several versions are offered by American Express, but this one is the real-deal of platinum credit cards. Its annual fee should tell you that: $900.

As you might expect from such a prestigious card, there are benefits attached that are not available on lesser cards. One of those is free roadside assistance. Specifically, if your car breaks down when you're travelling anywhere more than 51kms from your home in Australia, American Express will arrange and pay up to $125 for your car to be towed to the nearest garage, or pay the same amount to cover on-the-spot repairs.

American Express Credit Card Comparison

Rates last updated May 22nd, 2017.

Qantas American Express Premium Card

Bonus points offer changed from 60,000 to 30,000.

May 2nd, 2017

American Express Explorer® Credit Card

Bonus points offer has been changed from 100,000 to 50,000 points.

May 16th, 2017

American Express Velocity Platinum Card

Bonus points offer has changed from 50,000 to 100,000 which is valid until 31 July 2017.

May 16th, 2017

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Jonathan Choi Jonathan
Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee
Qantas American Express Ultimate Card
Fly faster with up to 2.5 Qantas Points per $1 spent and receive a complimentary Qantas domestic return Economy flight every year.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $450 p.a. Go to site More info
American Express Essential®  Credit Card
A no annual fee card that collects up to 1 Membership Rewards point for every $1 spent.
14.99% p.a. 0% p.a. for 12 months with 1% balance transfer fee $0 p.a. Go to site More info
American Express Explorer® Credit Card
Earn up to 2 Membership Rewards Points per $1 spent and receive a $400 Travel Credit every year.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $395 p.a. Go to site More info
American Express Platinum Edge Credit Card
Earn up to 3 Membership Rewards Points per $1 spent and receive a $200 Travel Credit every year.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $0 p.a. annual fee for the first year ($195 p.a. thereafter) Go to site More info
American Express Velocity Platinum Card
Take off sooner with up to 2.5 Velocity Points per $1 spent and receive a complimentary Virgin Australia return domestic flight every year.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $375 p.a. Go to site More info
American Express Velocity Escape Card
Take off sooner with up to 2 Velocity Points per $1 spent and pay $0 annual fee.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $0 p.a. Go to site More info
Qantas American Express Premium Card
Fly faster with up to 2.25 Qantas Points per $1 spent and receive complimentary domestic and international travel insurance.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $249 p.a. Go to site More info
Qantas American Express Discovery Card
Fly faster with up to 2 Qantas Points per $1 spent and enjoy the convenience of Apply Pay, Samsung Pay or Android Pay.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $0 p.a. Go to site More info
American Express Platinum Card
Earn up to 3 Membership Rewards Points per $1 spent and receive complimentary access for you and a guest to over 1,000 VIP Lounges.
$1,200 p.a. Go to site More info
David Jones American Express
Earn up to 3 Membership Rewards Points per $1 spent and receive a range of in-store benefits at David Jones.
20.74% p.a. $99 p.a. Go to site More info

Free Roadside Assistance within Amex Platinum Emergency Assistance Cover

This free roadside assistance is part of the Platinum Card's Emergency Assistance Cover. This also includes:

  • Emergency Card Replacement, which replaces a lost or stolen card within 24 hours almost anywhere in the world
  • Emergency Cheque Cashing, allowing you to cash a personal cheque in most American Express Travel Service Offices around the world
  • Emergency Cash Advances, providing up to US$1,000 in local currency in an emergency resulting from the loss or theft of all necessary travelling documents, where there is no access to an ATM or the Amex Emergency Cheque Cashing Service
  • Home Assistance, to source a plumber, electrician or locksmith if you need one (and you presumably don't want to deal with such people yourself).

How useful the free roadside assistance element of this is in reality will depend upon the extent of the problem you suffer. $125 is a nice gesture but won't actually cover very much. It is also highly unlikely that anyone earning at least $100,00 a year (the minimum income criteria to apply for this card) will not have organised some level of breakdown cover for their Aston Martin.

This is probably one of those perks that is in there just to make this card stand further apart from other platinum level credit cards. If you look at the American Express Platinum Card insurance booklet, you also get Hijack & Detention Cover and Kidnap Cover. However, this does not mean they will be sending Russell Crowe in to get you back.

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