Every question you have about Foxtel Now answered

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All your Foxtel Now support questions answered.

If you’re thinking about getting Foxtel Now or Foxtel Go then you might have a few questions. That’s perfectly normal, as they are still both relatively new services.

Fortunately, finder.com.au is here to help you cut through the jargon and get the answers you need to make the best choice for you.

If there’s anything else you’d like to know that you can’t find below, feel free to ask your question in the comments box at the bottom of the page.

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First things first: What is Foxtel Now?

Foxtel Now is an Internet television service. If you have ever used Netflix or Stan then you’ll have an idea of what Foxtel Now is all about. It lets you watch all your favourite Foxtel TV shows and movies live (and sometimes on demand).

With Foxtel Now, you can register up to five devices (and stream on two concurrently) including mobile devices, so you can bring your favourite shows with you wherever you go. Just remember, if it's a mobile device and you're not connected to Wi-Fi, streaming Foxtel Now programming will eat into your data.

Frequently Asked Questions

How do I sign up for Foxtel Now?

1. Simply go to the Foxtel Now homepage, where you'll see a link at the top of the page that says "Free Trial".

2. After clicking on that, you'll be brought to a screen that will allow you to build your preferred Foxtel Now package (you can choose from different genres and premium packs). Select your packs by clicking "Add to cart".

3. Next, click "checkout". Fill in your personal details on the next screen to create your Foxtel ID and Foxtel Now account. At the bottom of this screen, you'll need to enter a credit card (Visa or Mastercard) to set up auto payments. The payment period will begin after your trial period is over.

How do I reactivate an old Foxtel Now account?

1. First, you'll need to go to the Foxtel Now homepage, where you'll see a link to click on at the top of the page that says "Reactivate".

2. You'll then be brought to a 'Welcome back' screen. Here you'll need to log in to your old account and select the option to reactivate.

3. Next, you'll be able to choose your preferred pack options and re-confirm your personal details and credit card information.

4. Then you're all set to start streaming.

What is Foxtel Go and how is it different from Foxtel Now?

Foxtel Go is the mobile command centre for your Foxtel package. Think of it as a nifty remote control centre. Through the Foxtel Go app, you can control your television, check TV guides, set recordings and access your parental controls.

What do I need to watch Foxtel Now or Foxtel Go programming?

All you will need is an Internet connection and a compatible device, then you can unlock a wide range of television and movies.

Just remember: if you use Foxtel Go you will also need your Foxtel ID and password to login.

Will I be able to watch Game of Thrones on Foxtel Now?

Yes. You can watch the latest episodes of Game of Thrones on Foxtel Now as soon as they get released. You can also catch up on all the previous seasons on demand.

Can I watch sports content on Foxtel Now?

Yes. Foxtel Now works a bit differently to some of the other Internet TV providers. You get to choose different entertainment packages you'd like, with sports being one of the premium options available. You'll get access to content from channels like Fox Sports, ESPN and Eurosport, which includes coverage of NRL, Rugby Union, A-League and more.

What if I’ve forgotten my login and password?

Don’t worry if you lose your password or username, it happens all the time. Simply contact Foxtel online or over the phone to receive your reminders.

Which devices are compatible with Foxtel Now?

You can access Foxtel Now through your Smart TV, laptop, Xbox One, Playstation 4, tablet or smartphone.

How many devices can I use with Foxtel Now?

You can register your Foxtel membership on up to five devices, and even watch different content on up to two at a time. This will come in very handy in larger households.

How much does Foxtel Now cost?

Foxtel Now costs between $10 and $60 per month depending on which channel packages you wish to access. This does not include the Premium Movies and Sport add-ons, which cost $20 and $29 extra per month, respectively. All up, Foxtel Now will set you back $109 with everything included.

What sort of contract does Foxtel Now offer?

Foxtel Now comes with no lock-in contract. You pay monthly and can cancel your service at any time. It’s this flexibility that makes streaming services so popular, and why many people are turning to them over traditional television.

Is Foxtel Now better than Netflix?

It’s difficult to say really, as this will depend on your viewing habits and usage. If you are interested in getting an internet TV package though, we’ve reviewed lots of them, including a full library comparison.


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Alex Keshen

Alex takes care of the travel section here at finder.com.au. If there's a new sale on tours or cruises, discounted flights or hotels, or anything else that can be on offer, she'll fill you in.

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8 Responses

  1. Default Gravatar
    FreeAugust 30, 2016

    I have Foxtel IQ and have been told I can watch Free-To-Air TV through my Foxtel connection. Is this possible and if so what do I have to do?

    Thank you

    • Staff
      BrodieSeptember 12, 2016Staff

      Hi there,

      What FTA channels you have access to through Foxtel is dependant on your location and available technology. Check here for channel availability.

      Thanks,
      Brodie

  2. Default Gravatar
    WarwickkAugust 10, 2016

    I have a foxtel set top box at home now. Is Foxtel go or play included in my monthly fee?

    • Staff
      ChesterAugust 11, 2016Staff

      Hello Warwickk,

      Thanks for your question.

      Yes Foxtel go is included in your monthly fee. As part of your subscription with Foxtel you can start watching Foxtel using our Foxtel Go App once you receive a notification. What that means is you don’t have to wait to get installed. You can watch your favorite programs depending on your package selected, as soon as you receive a notification from them. (Please note that as these services require an internet connection, data charges may apply.)

      I hope this helps.

      Cheers!
      Chester

  3. Default Gravatar
    VinayakApril 3, 2016

    Hi, the foxtel play app on the xbox, b4 i subscribe i wanna ask whether its compatible with the xbox one media remote and whether we get a full foxtel guide unlike the half baked one which i see right now which only has 3 hours advanced listing thanks.

    • Staff
      BrodieApril 7, 2016Staff

      Hi Vinayak,

      You should not have any problem using your Xbox One Media Remote to control Foxtel Play. However, the app does not have any extra catalogue listings on the Xbox One.

      Thanks,
      Brodie

  4. Default Gravatar
    PeterSeptember 2, 2015

    I have signed up –

    How do I start viewing ?

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