Everything you need to know about the Foxtel iQ4
The iQ4 is Foxtel’s most advanced set-top box, with all-new 4K capabilities ready for Foxtel's new ultra-HD content.
The iQ4 will replace the iQ3, which is to be retired for satellite customers immediately. As of 21/08, cable customers have the option of the iQ2 or iQ3 (no change to today), and satellite customers the iQ2 or iQ4. Cable customers will need to migrate to a satellite connection to be eligible for the iQ4.
Breaking news: Foxtel has announced a big update to the IQ4, find out the details here.
iQ4 which launched in October 2018, is Foxtel's champion in the burgeoning 4K content marketplace. Building on the iQ3, the new streaming box offers the same on-demand and live broadcast services as before, but with 4K capabilities. As of October, customers were also able to watch Foxtel's first ultra-HD channel via satellite, included on Platinum HD or Sports HD packages.
What is Foxtel's iQ4?
The iQ4 is a set-top box that merges cable or satellite TV with online streaming. It's designed to be a complete TV experience, upgraded for a new age of ultra high definition content and on-demand video. Users will be able to watch channels live (including Foxtel's newly announced 4K satellite channel), record their favourite shows, and have highlights and suggestions displayed by the smarter, more powerful system inside the box.
How does the iQ4 work?
The iQ4 is similar to the iQ3 in how it functions – but with more features and a faster and more seamless viewing experience. The box itself will connect to your home broadband, as well as your Foxtel cables and TV, to deliver content from the Internet and satellite. You'll need to pair a Bluetooth remote to the iQ4, and likely contact Foxtel to activate your service – but set-up should be fairly straightforward.
Foxtel does offer step-by-step instructions to guide you through the installation. Alternatively, you can pay for a technician to come and set it up for you.
What can I watch on the iQ4?
Foxtel customers with the iQ4 should have access to all the content from the packages they're subscribed to, via streaming and on-demand delivery. However, the new 4K channel will only be available for Platinum HD or Sports HD bundles (and you'll need a 4K capable TV as well).
Many of the features introduced by the iQ3 will be carried over to the iQ4, including:
- Continue watching: keep watching your show where you left off.
- Play next episode: automatically queues up the next episode of a series.
- Trending: see what's popular right now.
- 1,000GB of recording space to save your favourites for later.
- And many more.
How much does the iQ4 cost?
The iQ4 will cost the same as an iQ3 upgrade or box fee was, at $125. However, this doesn't take into account your normal Foxtel subscription fees, which can vary depending on which channel package you've opted for.
The new set-top box will only be available to Foxtel customers, new or existing. Foxtel's standalone offer, Entertainment On Us, will waive the $125 fee for the iQ4 for satellite customers who meet the offer conditions. Satellite customers on a bundle will have the same offer available - just meet the subscription conditions (Entertainment Plus with Foxtel Sport/Platinum minimum). Cable customers who want the free iQ4 upgrade or access to 4K broadcasts will need to move to a satellite plan.
The self-install option also isn't always available, as regional properties may require a technician.
Compare Foxtel subscription packages
New customers can purchase the iQ4 as part of Telstra's Internet and Foxtel bundles. You can compare these in the table below:
Ask an Expert