Everything you need to know about Foxtel’s broadband, TV and home phone bundles

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Foxtel's ADSL and NBN bundles combine TV, broadband and home phone into one convenient package, but are they really worth it?

Back in 2014, Foxtel spread its wings and ventured into the world of telecommunications by offering home phone and broadband plans alongside its pay TV service. Less than a year later, the company started bundling the three services together in the form of "Triple Play" entertainment bundles. While the telecommunication components of these bundles were initially priced at a premium compared to other ISPs at the time, Foxtel has since shifted to a more competitive pricing model that puts it more in line with the likes of Telstra and Optus.

More importantly, Foxtel now offers NBN Internet in addition to its soon-to-be-obsolete ADSL plans. Not only is this necessary to future-proof Foxtel against the eventual disconnection of ADSL services across Australia, it addresses one of the biggest complaints levelled at Foxtel broadband: its speed. ADSL is fast becoming insufficient to support the streaming appetites of many Aussies and the option to upgrade to the NBN for the same monthly price makes Foxtel's bundles far more attractive.

What bundles does Foxtel offer?

Foxtel offers four main Internet, home phone and entertainment bundles. Each is available on a 12-month or a 24-month contract and supports either an ADSL Internet connection or an NBN Internet connection. NBN speeds range from 12Mbps up to a maximum of 100Mbps, while ADSL is capped at the standard 20Mbps.

The most basic Foxtel bundle includes a home phone service with unlimited standard local calls, 25c/min national calls and 35c/min calls to Australian mobiles, 200GB of data every month, and the Entertainment TV Pack, which boasts 45 channels from Foxtel's catalogue. Some of the most popular included channels are:

  • FOX8
  • UKTV
  • MTV
  • National Geographic
  • Discovery Channel
  • Universal Channel
  • Lifestyle
  • Disney Junior
  • Nick Jr.
  • FOX SPORTS News
  • Bloomberg Television
  • CNBC

The next step up from the basic bundle is Foxtel's Unlimited Entertainment bundle, which includes the same TV channels but adds unlimited standard national calls and unlimited data every month.

For the full Foxtel experience, the 200GB Platinum HD bundle comes with unlimited standard local calls, 25c/min national calls, 35c/min Australian mobile calls, 200GB of monthly data and the all-encompassing Platinum HD TV pack. The Platinum HD pack comes with every channel pack Foxtel offers, including Sports and Movies.

If that's not enough, the Unlimited Platinum HD Bundle rounds out Foxtel's offerings by combining every one of its channel packs with unlimited standard local and national calls plus unlimited monthly data.

What extras does Foxtel offer?

If Foxtel's standard bundles don't quite meet your needs, you can customise them with a variety of a-la-carte add-on services. These include call packs for cheaper local and international calls, individual channel packs if you don't want to spring for the full Platinum HD treatment and multiple Foxtel boxes for watching TV in different rooms of your house at the same time.

How much do Foxtel's bundles cost?

Pricing for Foxtel's ADSL bundles is fairly straightforward. The basic bundle with 200GB of data and Foxtel's Entertainment TV pack will set you back $91 a month, while the Unlimited Entertainment bundle ups that to $101 a month. For the 200GB Platinum HD bundle, you'll be looking at $192 a month, and the Unlimited Platinum HD bundle bumps that up to $101 a month.

Things get a little more complicated with Foxtel's NBN bundles. To make it easier to parse, we've laid out the monthly costs in the table below:

12/1Mbps25/5Mbps50/20Mbps100/40Mbps
200GB Entertainment bundle$91$101$111$131
Unlimited Entertainment bundle-$101$111$131
200GB Platinum HD bundle$192$202$212$232
Unlimited Platinum HD bundle-$202$212$232

Beyond the monthly payments, Foxtel's bundles also come with a number of setup and connection fees. On the TV front, these include a $100 installation fee, a $125 charge for the Foxtel iQ3 box and a $99 bundle activation fee. If you choose to sign up on a 12-month contract, you'll also have to pay $140 to cover the cost of a Foxtel Wi-Fi modem. On 24-month contracts, the modem is free.

Foxtel doesn't charge any connection fees for its ADSL or NBN services – provided the appropriate infrastructure is already available at your house. If a new phone line or unplanned NBN connection needs to be installed at your house, you'll be looking at a charge of up to $300.

If you sign up to a Foxtel bundle and want to cancel any of the three bundled service before your contract is up, you'll be hit with an Early Termination Fee (ETF). The maximum ETF is $300 for Foxtel TV, $300 for the broadband service and $150 for home phone service, for a total maximum ETF of $750. Each ETF decreases by a set amount every month, eventually hitting $0 once you've reached the minimum term of your contract.

What alternatives are there to Foxtel's bundles?

With Foxtel as the only major provider of traditional pay TV in Australia, there aren't many other options out there if you're looking to combine TV, Internet and home phone services into one package. Telstra, which owns 50% of Foxtel, does offer its own Foxtel, broadband and home phone bundles, though these are limited to the Entertainment TV package and are priced around $20 higher per month than Foxtel's offerings.

Optus has its own, somewhat similar bundle that combines home phone, broadband and the pay TV service Fetch. Fetch, like Foxtel, features popular American and UK TV channels split into different channel packs. Both services include many of the same channels, including National Geographic, Disney Junior and UKTV.

While Optus' three-way bundle is cheaper than both Foxtel and Telstra's offerings, it comes with two caveats. One, its TV service is delivered over the Internet instead of over a dedicated cable like Foxtel. This means you could suffer lower picture quality or interruptions if your Internet connection slows down, such as if other people in your house are using it at the same time. Two, Fetch includes fewer TV channels than Foxtel, so if you love your channel-surfing, you'll want to compare both services' libraries before signing up.


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