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4 Responses

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    StefanJanuary 18, 2018

    How do i close my Amex Virgin Velocity card and find the best 0% balance transfer card. Was looking at the Qantas Cash card.
    Just not sure how the process goes, once i’ve chosen a card and want to transfer the balance?

      Avatarfinder Customer Care
      CarloJanuary 18, 2018Staff

      Hi Stefan,

      To answer your questions:

      1. How do I close my Amex Virgin Velocity card – Basically, you may close your Amex Virgin Velocity card at any time, however, you may need to fully pay your outstanding balance on that card before closing it. If you’ve decided to close your account, you can contact your bank’s customer care to assist you in canceling your card. We have a guide in closing a credit card which you may find useful.

      2. find the best 0% balance transfer card – While we don’t provide a specific product recommendation, we can help guide you through the process of comparing your options. You may refer to our article on Finder Awards 2017 Best Balance Transfer credit-card. If you’d like to compare your options, see our list of balance transfer credit cards.

      If you are transferring your debts from AMEX Virgin Velocity Card to the new BT card, you have the option to whether close this card or not. Please be mindful though that you’ll be stuck paying any maintenance costs for a card you’re not using. Also, please note the following when conducting a balance transfer:

      – You can’t transfer a balance to a credit card that is also underwritten by the same brand/institution. For your guide please refer to our review on credit card balance transfer restrictions. Since your balance is from a Virgin credit card, you may have to choose a BT card that is not issued by Virgin Money and Citibank.

      – Although you are allowed to transfer balances from one or more cards, the total amount you can transfer should not exceed the credit limit you’re approved for the new card. Depending on the card, you can transfer 70%-95% of the available credit limit. You can also find this info in the PDS of the card.

      3. As for the Qantas cash card , this is a reloadable Mastercard Prepaid that supports 10 Currencies that you can load onto the card, so you may not be able to transfer a credit card balance to this card.

      4. Just not sure how the process goes, once I’ve chosen a card and want to transfer the balance? – You may refer to our guide to the balance transfer process to know how to get started.

      Hope this helps.



    Default Gravatar
    DanJanuary 3, 2018

    Does the complimentary domestic flight enable travel from Melbourne to Perth?

      Avatarfinder Customer Care
      RenchJanuary 4, 2018Staff

      Hi Dan,

      Thanks for your inquiry. Please note that we are not affiliated with American Express or any company we feature on our site and so we can only offer you general advice.

      If you are referring to American Express Velocity Platinum, you can take advantage of complimentary domestic travel insurance, international travel insurance and travel inconvenience insurance. Just make sure you check the eligibility requirements and ensure the policy offers the right cover for you before you travel.

      You may check the locations that are included in the domestic flights by visiting American Express official site or contact their support team for further inquiries.

      Best regards,

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