Flights resume after Mt Rinjani erupts again

Richard Laycock 29 September 2016

JAKARTA, INDONESIA - OCTOBER 28, 2014: Soekarno Hatta International Airport is the main airport serving the greater Jakarta area on the island of Java.

While flights have resumed, travel insurers remain wary.

Aussie travellers once more had to deal with flight delays caused by an ash cloud billowing out from Mount Rinjani on the island of Lombok, Indonesia.

On Tuesday 27 September, 2016 Jetstar, Virgin and Tigerair all cancelled their flights due to safety concerns caused by the ash cloud. By Wednesday 28 September, 2016 conditions in the area had improved to a point where these airlines were able to safely resume their normal flight schedules.

However, perhaps due to the possibility of another eruption, insurers have put a moratorium on claims caused by the ash cloud.

These moratoriums set a specific time or date for when you need to have purchased your policy by. For any policies entered into after these dates, there is no cover for claims related to cancellation or travel delays should your plans be hampered by another eruption and subsequent ash cloud.

The table below lists the moratoriums that have already been released and will be updated as other travel insurance brands update their conditions.

BrandCoveredNot covered
Before 6pm (AEDT) Tuesday 27 September, 2016. If you entered into your policy before 6pm (AEDT) Tuesday 27th September 2016 you will be covered up to the policy limits.After 6pm (AEDT) Tuesday 27 September, 2016. If you entered into a policy after 6pm (AEDT) Tuesday 27th September 2016you will not have cover as the eruption was a known event.
Budget Direct Travel InsuranceBefore 7am (AEST) Wednesday 28 September, 2016. You will be covered up to the limits of your policy for cancellation, travel delays, etc, if you purchased the policy before 7am (AEST) Wednesday 28 September, 2016.After 7am (AEST) Wednesday 28 September, 2016. If you entered into a policy after 7am (AEST) Wednesday 28 September, 2016, you will not have cover as the eruption was a known event.
CoverMoreBefore Wednesday 28 September, 2016. You will be covered up to the limits of your policy if you purchased the policy before Wednesday 28 September, 2016.On or after 28 September, 2016. If you entered into a policy on or after Wednesday 28 September, 2016, you will not have cover as the eruption was a known event.
Fast CoverBefore 7am (AEST) Wednesday 28 September, 2016. You will be covered up to the limits of your policy for cancellation, travel delays, etc, if you purchased the policy before 7am (AEST) Wednesday 28 September, 2016.After 7am (AEST) Wednesday 28 September, 2016. If you entered into a policy after 7am (AEST) Wednesday 28 September, 2016, you will not have cover as the eruption was a known event.
iTrekBefore 6pm (AEDT) Tuesday 27 September, 2016. If you entered into your policy before 6pm (AEDT) Tuesday 27th September 2016 you will be covered up to the policy limits.After 6pm (AEDT) Tuesday 27 September, 2016. If you entered into a policy after 6pm (AEDT) Tuesday 27th September 2016you will not have cover as the eruption was a known event.
Skiinsurance.com.auBefore 6pm (AEDT) Tuesday 27 September, 2016. If you entered into your policy before 6pm (AEDT) Tuesday 27th September 2016 you will be covered up to the policy limits.After 6pm (AEDT) Tuesday 27 September, 2016. If you entered into a policy after 6pm (AEDT) Tuesday 27th September 2016you will not have cover as the eruption was a known event.
Travel Insurance DirectBefore 9pm (AEST) on Tuesday 27 September, 2016. You will be covered up to the limits of your policy for cancellation, travel delays, etc, if you purchased the policy before 9pm (AEST) on Tuesday 27 September, 2016.After 9pm (AEST) on Tuesday 27 September, 2016. If you entered into a policy after 9pm (AEST) on Tuesday 27 September, 2016, you will not have cover as the eruption was a known event.
Virgin MoneyBefore 7am (AEST) Wednesday 28 September, 2016. You will be covered up to the limits of your policy for cancellation, travel delays, etc, if you purchased the policy before 7am (AEST) Wednesday 28 September, 2016.After 7am (AEST) Wednesday 28 September, 2016. If you entered into a policy after 7am (AEST) Wednesday 28 September, 2016, you will not have cover as the eruption was a known event.

saiko3p / Shutterstock.com

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