Credit Card Feature: Interstate Flight Inconvenience Insurance

Information verified correct on December 9th, 2016

credit card flight insuranceFind out which cards offer interstate flight inconvenience insurance and how it may benefit you.

Interstate flight inconvenience is an incentive offered by credit card companies to their gold and platinum cardholders.

At its core it covers eligible cardholders for flight delays, flight cancellation, delayed luggage and lost or damaged items. The policy becomes effective once you leave your home for the airport until you return home. Generally speaking these policies cover trips of between 7 - 14 days.

How does complimentary interstate flight inconvenience insurance work?

Many credit card companies offer interstate flight inconvenience insurance as a perk to their cardholders. Cardholders are usually covered for 7 - 14 days by this policy when they go to another Australian state. This insurance will only take effect if they use their eligible credit card to pay for 100% of the cost of the return air ticket. The coverage also applies to the cardholder's spouse and kids if they go on same trip and if their tickets have been paid using the same credit card.

To illustrate the various features of interstate flight inconvenience insurance, we've analysed two credit card providers for comparison:
st.george logo

St.George

St.George offer interstate flight inconvenience insurance on the St.George Vertigo Platinum Card. Here's what you can expect out of this type of insurance.

  • Trips of up to 14 days covered
  • Flight delays. If your flight is delayed for four hours and if no alternative means of transport was provided, you will receive compensation for food and refreshments. The maximum you can receive for this is $100.
  • Baggage delays. If your baggage is delayed by more than 12 hours, you can receive $75 per person to purchase clothes and necessities, up to a maximum of $250.
  • Lost or damaged items. If your items are accidentally lost, damaged or stolen during the trip (excluding electronics), you can get compensation. Cardholders can receive up to $500 per item and a maximum of $1,250.
  • Funeral costs. In the event of accidental death during the trip, funeral costs such as the expense of transporting your remains or the cost of cremation/burial will be covered. The St.George Platinum covers $2,500 per person up to a maximum of $5,000.
  • Cancelled holiday. St.George offers compensation if your trip was cancelled for unforeseen reasons including if a travel companion dies, is seriously injured or becomes seriously ill.

Don't want to go to the bank? You can apply for a Commonwealth Bank credit card through the Internet.

The Commbank Platinum Awards Card

The CommBank Awards range of cards also provides complimentary insurance depending on what card you have. The Commonwealth Platinum Awards offers interstate flight inconvenience insurance which works similar to the above policy but with different claim limits and restrictions.

  • Trips of up to seven days covered
  • Flight delays. If your flight is delayed for four hours and no alternative means of transport was provided, you will receive compensation for food and refreshments of up to $35 per person, up to a maximum of $100.
  • Baggage delays. If your baggage is delayed by more than 12 hours, you can receive $150 per person to purchase clothes and necessities up to a maximum of $450.
  • Lost, stolen or damaged items. If you accidentally lose or damage personal items during the trip, or they're stolen, you can get compensation. This is limited up to $750 per item up to a maximum of $1,500 per trip.
  • Funeral costs. In the event you die accidentally while on your trip, Commbank pays for funeral expenses of up to $2,500 per person, up to a maximum of $7,000.
  • Cancelled holiday. Commbank offers compensation if your trip was cancelled for unforeseen reasons. The list of factors includes:

If you or any of your family members:

  •  Suffers serious injury
  •  Become seriously ill
  •  Pass away
  •  Are placed under quarantine
  •  Receive a subpoena
  •  Are made redundant
  •  Have your home completely destroyed

As you can see, the amounts offered under each policy are almost identical bar the length of the trip supported and the amount of cover received. In fact in many cases this insurance is offered by the same provider - QBE, which explains why this is the case. With this being said if this is a policy you would use you should compare the cover given.

Comparison of credit cards with interstate flight inconvenience insurance

Rates last updated December 9th, 2016.

American Express Qantas Ultimate Card

New offer of 100,000 bonus Qantas Points + extended 0% for 12 months BT offer until 30 January 2017

November 15th, 2016

American Express Explorer Credit Card

100,000 bonus points and balance transfer offers have been extended until 30 January 2017.

November 29th, 2016

ANZ Frequent Flyer

25,000 bonus points extension with $2,500 minimum spend + annual fee waiver for the first year.

November 29th, 2016

View latest updates

Jonathan Choi Jonathan
Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee
American Express Qantas Premium Card
Earn as much as 30,000 bonus Qantas Points when you meet the minimum spend requirement. Enjoy frequent flyer benefits including uncapped Qantas Points per $1 spent, complimentary travel insurance and Qantas Club lounge invitations.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $249 p.a. Go to site More info
Virgin Australia Velocity High Flyer Card - 30k Bonus Points offer
Receive 30,000 bonus Velocity Points and earn 1 Velocity Points per $1 spent. Receive an exclusive $129 Virgin Australia Gift Voucher and two complimentary Single Entry Virgin Australia domestic Lounge passes each year.
20.74% p.a. 1.9% p.a. for 15 months $144 p.a. annual fee for the first year ($289 p.a. thereafter) Go to site More info
ANZ Platinum Credit Card - Exclusive Offer
Receive a low introductory offer of 0% p.a. on purchases for 3 months and 0% p.a. on balance transfers for 12 months. Also, enjoy an annual fee waiver in the first year.
0% p.a. for 3 months (reverts to 19.74% p.a.) 0% p.a. for 12 months $0 p.a. annual fee for the first year ($87 p.a. thereafter) Go to site More info
St.George Vertigo Platinum
A platinum card with a balance transfer offer of 0% p.a. for 18 months and an introductory purchase offer of 1% p.a. for 12 months with an annual fee waiver for the first year.
1% p.a. for 12 months (reverts to 12.74% p.a.) 0% p.a. for 18 months $99 p.a. Go to site More info
Emirates Citi World MasterCard
Receive 40,000 bonus points and enjoy up to 10% off Emirates flights when you meet the spend requirement. Also pay a reduced annual fee for the first year.
20.99% p.a. 0% p.a. for 9 months $149 p.a. annual fee for the first year ($299 p.a. thereafter) Go to site More info
ANZ Frequent Flyer
Receive 25,000 bonus Qantas Points when you apply online, are approved and spend $2,500 on eligible purchases within the first 3 months. Plus enjoy a waived annual fee for the first year.
19.99% p.a. $0 p.a. annual fee for the first year ($95 p.a. thereafter) Go to site More info
American Express Qantas Ultimate Card
Enjoy up to 100,000 bonus Qantas Points on eligible spend, earn up to 3 Qantas Points for every $1 spent and get a free domestic return flight every year.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $450 p.a. Go to site More info
American Express Velocity Platinum Card
Enjoy up to 50,000 bonus Velocity Points when you meet the minimum required spend and earn up to 3 rewards points per dollar spent. Also receive a complimentary return flight every year.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $349 p.a. Go to site More info
ANZ Rewards Platinum
Earn points for every dollar spent on purchases plus a 50,000 Reward Points after your first eligible purchase is made within 3 months of card approval.
18.79% p.a. $95 p.a. Go to site More info
ANZ Low Rate Platinum Credit Card
$250 Back plus 0% p.a. for the first 6 months on purchases from approval.
0% p.a. for 6 months (reverts to 13.49% p.a.) $99 p.a. Go to site More info
American Express Platinum Edge Credit Card
Receive 10,000 Membership Rewards Bonus Points when you meet the minimum spend requirement. Enjoy a $200 travel credit every year and get 0% p.a. for 12 months on balance transfers.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $195 p.a. Go to site More info
American Express Platinum Card
Receive 100,000 Membership Rewards Bonus Points when you meet the minimum spend requirement and earn up to 3 points per dollar spent. Gain access to travel insurance, $300 Platinum Travel Credit every year and access to 900 VIP airport lounges.
$1,200 p.a. Go to site More info
NAB Premium Card
Benefit from Premium credit card advantages including travel insurance, higher credit limits and VIP Lost Card Cover. 0% p.a. for 15 months on purchases and balance transfers.
0% p.a. for 15 months (reverts to 19.74% p.a.) 0% p.a. for 15 months with a one off 3% balance transfer fee $90 p.a. Go to site More info
American Express Platinum Business Card
Receive 100,000 bonus points when you meet the minimum spend requirement and earn up to 2 Membership Rewards points for every dollar spent.
$1,500 p.a. Go to site More info
American Express Gold Business Card
Enjoy 24-hour worldwide service plus a great range of tailored expense management solutions designed to help maintain control of your corporate expenses.
$169 p.a. Go to site More info
ANZ Rewards Travel Adventures card
Pay no overseas transaction fee on purchases and receive complimentary domestic return flight and lounge passes each year you hold the card when you spend $500 on eligible purchases within the first three months.
20.24% p.a. $225 p.a. Go to site More info
American Express Explorer Credit Card
Receive 100,000 Membership Rewards Bonus Points on eligible spend within the first 2 months of Card Membership. Also enjoy a $400 travel voucher and two complimentary airline passes per year.
20.74% p.a. 0% p.a. for 12 months with 1% balance transfer fee $395 p.a. Go to site More info
ANZ Platinum Credit Card
Enjoy platinum card benefits with $0 annual fee in the first year and complimentary overseas travel and medical insurance.
19.74% p.a. 0% p.a. for 18 months with 3% balance transfer fee $0 p.a. annual fee for the first year ($87 p.a. thereafter) Go to site More info
Westpac Altitude Black - Exclusive Offer
Earn 100,000 bonus points when you spend $5,000 on eligible purchases, choose between two reward programs offering Altitude or Qantas Rewards and receive premium cardholder benefits.
20.24% p.a. $395 p.a. Go to site More info
NAB Qantas Rewards Premium Card - Exclusive Offer
Get 75,000 bonus Qantas Points plus enjoy a low promotional offer of 4.99% p.a. for 6 months on balance transfers.
19.99% p.a. 4.99% p.a. for 6 months $250 p.a. Go to site More info

How to compare credit cards with interstate flight inconvenience insurance

  • Cover limits. If you are checking to see the cover you receive for interstate flight inconvenience, it's important to look at the cover limits of different credit card providers. For example, the amount of money you'll be given for a lost/damaged item can range from $550 to $3,000 depending on your provider and the type of credit card you have.
  • Annual fee. It is important to compare these types of credit cards based on their annual fees because higher annual fees may reduce the value of these types of perks. There are instances when the annual fee is waived for the first year.
  • Interest rates and interest-free days. If you intend to keep a balance on your credit card, choosing a provider that charges low interest rates is particularly important. Many companies also offer interest-free days of up to 55 days on new purchases when you pay off the last closing balance.
  • Promotions. Credit card companies regularly run promotions such as 0% balance transfers, cash backs, and price guarantees on eligible purchases.
  • Other perks. Credit cards that offer interstate flight inconvenience insurance usually provide other perks such as complimentary travel insurance and concierge service.

What are the pros and cons of these types of cards?

Pros

  • Free insurance policy. Flight inconvenience insurance is essentially a perk offered by credit card companies to attract clients. The true savings given by this card will depend on what you claim for.
  • No extra out-of-pocket expenses for flight inconveniences. You will receive compensation for flight delays, cancellations, and lost items.
  • Coverage for your family. Provided that you paid for your spouse's and dependent children's air tickets using the same credit card, they are also usually covered by this policy with no questions asked. Be sure to check the policy document first.

Cons

  • Online booking surcharge. To activate the policy, you need to pay using your credit card. Most airline companies charge an online booking fee.
  • Maximum coverage limit. This policy may not cover all costs associated with delays or loss of baggage.
  • Not valid for extended holidays. If you're travelling for long periods of time this insurance won't apply, as most are limited to 14 days.

Frequently asked questions about complimentary interstate flight inconvenience insurance

Does this insurance apply to extended family members?

The coverage only applies to you, your spouse, and dependent children.

Am I eligible for this coverage even if I travel frequently (more than once each year)?

Yes, but the exact number of times you are covered for depends on your credit card provider.

How can I make a claim if my flight is delayed or cancelled?

You generally need to call the insurance provider to make a claim.

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