Flight Centre vs Webjet
Two of Australia’s most popular travel agencies are compared head-to-head to help you book with the right one.
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We've done a side-by-side comparison of Flight Centre and Webjet to check the difference between their offers, fees, customer service and more.
The two companies are very similar, but with this close look, you’ll be able to make a call on which travel agency is best for you.
TL;DR: Our verdict
The winner: Flight Centre wins with its wider range of products and overall cheaper fares in a like-to-like comparison of flights. Additionally, Flight Centre doesn't charge as much as Webjet for booking fees, and it offers a price drop protection through its Captain's Package.
Flight Centre vs Webjet
Which is cheaper?
When comparing the same flights Flight Centre comes up cheaper. It also charges less in booking fees — domestic flights incur a $9.99 fee, whereas Webjet charges $21.95. If you purchase price drop protection with the Captain's Package you'll also be refunded the difference if you find your flight at a cheaper price. This is valid up until the date of departure.
The verdict: In our like-for-like comparison Flight Centre is the cheaper option.
Which offers a wider range of airlines?
Both Flight Centre and Webjet offer a wide selection of domestic and international airlines that fly to destinations around the globe.
Flight Centre provides airfares for 67 airlines worldwide. Domestic flights include airlines such as Airnorth, Jetstar, Qantas, Rex, Tigerair and Virgin Australia. International airlines include American Airlines, British Airways, Emirates Airline, Etihad Airways, Fiji Airways, Qatar Airways, Royal Brunei Airlines and Thai Airways.
Webjet provides airfares for 56 airlines worldwide. Domestic flights include airlines such as Qantas, Jetstar, Rex, TigerAir and Virgin Australia. International flights can be booked with airlines such as Singapore Airlines, Japan Airlines, Etihad Airways, Air France, Cathay Pacific and more.
The verdict: Both provide plenty of airline options, but Flight Centre offers more choice for both domestic and international airlines.
Any other differences worth noting?
Cancellation policies: Flight Centre cancellation fees vary depending on the service booked. Webjet's cancellation fees differ based on the circumstances and third party conditions.
Read the fine print before finalising your booking.
Sign up policies: There is no need to have an account to purchase anything through Flight Centre. When booking through Webjet, you do not need to sign up, however, there is an option to sign up for faster checkouts in the future.
Flight Centre vs Webjet: Who won?
Flight Centre nudges ahead with an overall cheaper price (when comparing like-for-like flights) and smaller booking fees. It also offers a price drop protection for a fee of $9.95, round-the-world fares and has layby options for holidays and flights costing $999+.
To summarise, here's a list of both companies' winning points:
- Wider range of travel products
- Offers price drop protetion up until the date of departure through its Captain's Package
- Booking fees from $9.99 per person, per booking
- Offers cheaper flight fares based on a like-for-like comparison
- Sells flights for a wider range of airlines
- Can earn rewards points with American Express, NAB and Bankwest
- Wide range of payment options, including Afterpay and JCB
- Lets you build your own multi-city itinerary online
Flight Centre and Webjet deals
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