Compare Exetel NBN plans

Matt Sayer 1 May 2017 NEWS

Australia's biggest independent ISP brings its clout to the NBN.


What you need to know about Exetel NBN plans

Cheap, hassle-free Internet has been Exetel's focus since it was founded over a decade ago. It's worked out well, with Exetel claiming the honour of being the largest independent ISP in Australia. Servicing over 120,000 Aussies nationwide, the telco is looking to push that number even higher with its recent foray into the NBN market.

Ditching the numerous bundles and extraneous add-ons of its competitors, Exetel NBN plans stay true to the company's vision by focusing on simple, dedicated Internet packages. You won't find comprehensive phone plans or entertainment bundles here; aside from an optional home phone Voice over IP (VoIP) service, Exetel's plans are pure NBN.

While most ISPs require you to sign on for 24 months to get their best deals, Exetel includes the same benefits with its 12-month contract. It waives the set-up fee and throws in a free NBN modem. If you aren't ready to make an 12-month commitment, you can opt for a month-to-month contract instead. Month-to-month contracts also benefit from no set-up fees, but you have to pay extra for an NBN modem.

What are the different Exetel NBN plans?

Exetel divides its NBN plans based on speed and data allowance. Available speed tiers are Basic (nbn12), Standard Plus (nbn50) and Premium (nbn100), with each tier supporting 100GB, 500GB and unlimited data options.

For Aussie chatterboxes, the lone VoIP bundle adds unlimited local, national and mobile calls within Australia to any of Exetel's standard plans. Bundling in VoIP also scores you a free NBN Wi-Fi modem valued at $160.

As with all NBN services, the speeds available to you will depend on the NBN technology installed at your premises.

How much do Exetel's NBN plans cost?

With fewer pack-ins and add-ons to hike up the cost, Exetel's NBN plans are some of the cheapest around. For $39.99 a month you get a Basic NBN connection with a monthly allowance of 100GB. If you bump that up to unlimited data, you'll pay $54.99 a month. Going all-in with the Premium NBN connection will cost you $69.99 a month for 100GB, and $89.99 a month for unlimited data. Adding the VoIP phone service to any of Exetel's NBN plans costs an extra $10 a month.

If you change your mind part way through a 12-month contract, you'll be hit with an Early Termination Charge of up to $350, depending on how long it has left to run. On a month-to-month contract, you'll also need to consider purchasing an NBN modem, which Exetel offers for $59 plus shipping.

Exetel doesn't charge excess usage fees if you go over your monthly allowance; instead it slows your connection speed to 256Kbps until the end of the billing cycle.


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