Compare Exetel NBN plans

Matt Sayer 1 May 2017

Australia's biggest independent ISP brings its clout to the NBN.


What you need to know about Exetel NBN plans

Cheap, hassle-free Internet has been Exetel's focus since it was founded over a decade ago. It's worked out well, with Exetel claiming the honour of being the largest independent ISP in Australia. Servicing over 120,000 Aussies nationwide, the telco is looking to push that number even higher with its recent foray into the NBN market.

Ditching the numerous bundles and extraneous add-ons of its competitors, Exetel NBN plans stay true to the company's vision by focusing on simple, dedicated Internet packages. You won't find comprehensive phone plans or entertainment bundles here; aside from an optional home phone Voice over IP (VoIP) service, Exetel's plans are pure NBN.

While most ISPs require you to sign on for 24 months to get their best deals, Exetel includes the same benefits with its 18-month contract. It waives the set-up fee and offers a discounted price on its NBN modem. If you aren't ready to make an 18-month commitment, you can opt for a 12-month or month-to-month contract instead. The set-up fee will be higher, and the modem discount reduced.

What are the different Exetel NBN plans?

Exetel divides its NBN plans based on speed and data allowance. Speeds top out at 12Mbps for the Basic plan, 25Mbps for the Boost plan, and 100Mbps for the Superfast plan, with each plan supporting 100GB, 500GB and unlimited data options.

For Aussie chatterboxes, the lone VoIP bundle adds unlimited local, national and mobile calls within Australia to any of Exetel's standard plans. Bundling in VoIP also scores you a free NBN Wi-Fi modem valued at $160.

As with all NBN services, the speeds available to you will depend on the NBN technology installed at your premises.

How much do Exetel's NBN plans cost?

With fewer pack-ins and add-ons to hike up the cost, Exetel's NBN plans are some of the cheapest around. For $39.99 a month you get the 12Mbps Basic plan with a monthly allowance of 100GB. If you bump that up to unlimited data, you'll pay $54.99 a month. Going all-in with the 100Mbps Superfast plan will cost you $69.99 a month for 100GB, and $89.99 a month for unlimited data. Adding the VoIP phone service to any of Exetel's NBN plans costs an extra $10 a month.

On 12-month and month-to-month contracts, you'll have to shell out an initial activation fee of $59.99 and $99.99 respectively. This fee is waived on 18-month contracts. If you change your mind part way through a 12-month or 18-month contract, you'll be hit with an Early Termination Charge of up to $350, depending on how long it has left to run. Regardless of contract length, you'll also need to purchase an NBN-capable modem, which Exetel sells for $59, $79 or $99 depending on whether you're signing up for an 18-month, 12-month or month-to-month contract.

Exetel doesn't charge excess usage fees if you go over your monthly allowance; instead it slows your connection speed to 256Kbps until the end of the billing cycle.


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