Compare Exetel NBN plans

Australia's biggest independent ISP brings its clout to the NBN.


What you need to know about Exetel NBN plans

Cheap, hassle-free Internet has been Exetel's focus since it was founded over a decade ago. It's worked out well, with Exetel claiming the honour of being the largest independent ISP in Australia. Servicing over 120,000 Aussies nationwide, the telco is looking to push that number even higher with its recent foray into the NBN market.

Ditching the numerous bundles and extraneous add-ons of its competitors, Exetel NBN plans stay true to the company's vision by focusing on simple, dedicated Internet packages. You won't find comprehensive phone plans or entertainment bundles here; aside from an optional home phone Voice over IP (VoIP) service, there's a minimum of fuss. Exetel offers ADSL and other services too, but the NBN is very much their focus.

While most ISPs require you to sign on for 24 months to get their best deals, Exetel includes the same benefits with its 12-month contract. It waives the set-up fee and throws in a free NBN modem. If you aren't ready to make a 12-month commitment, you can opt for a month-to-month contract instead. Month-to-month contracts also benefit from no set-up fees, but you have to pay extra for an NBN modem.

What are the different Exetel NBN plans?

Exetel covers all the standard NBN connection types with its NBN plans, servicing fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the building (FTTB), hybrid-fibre coaxial (HFC) and fixed wireless customers across Australia. It offers three different speed options with these plans: Basic (nbn12), Standard Plus (nbn50) and Premium (nbn100). Only Basic and Standard Plus connections are supported on fixed wireless connections, however.

Each of Exetel's NBN plans is available with one of three data caps, leading to the following nine options:

Basic NBN plans

  • Basic 100GB, which costs $39.99 a month
  • Basic 500GB, which costs $49.99 a month
  • Basic Unlimited, which costs $54.99 a month

Standard Plus NBN plans

  • Standard Plus 100GB, which costs $49.99 a month
  • Standard Plus 500GB, which costs $59.99 a month
  • Standard Plus Unlimited, which costs $69.99 a month

Premium NBN plans

  • Premium 100GB, which costs $69.99 a month
  • Premium 500GB, which costs $79.99 a month
  • Premium Unlimited, which costs $89.99 a month

Since the NBN speed tiers are based on the theoretical maximum speed possible and often don't reflect the actual speeds you'll get, Exetel provides the following guide to the typical average speeds during the hectic evening hours between 7:00pm and 11:00pm:

  • Basic plans: 11.00Mbps typical evening speeds
  • Standard Plus plans: 43.00Mbps typical evening speeds
  • Premium plans: 83.00Mbps typical evening speeds

When you sign up for one of Exetel's NBN plans, you can do so on a month-to-month contract or a 12-month contract. Both feature no set-up fees, but if you pick the 12-month contract, you'll also score a free Wi-Fi modem.

Just bear in mind that the longer-term contract comes with a catch. Should you want to cancel your service before the end of the 12 months, you'll be hit with an early termination charge of up to $299 .

You won't have to worry about excess usage fees, however. On all Exetel's capped plans, going over your monthly data limit will simply result in your Internet speed dropping to 256Kbps for the rest of your current billing cycle.


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Matt Sayer

Matt is a writer covering the latest tech, telco and video game news at finder.com.au. In his downtime from helping Aussies make informed decisions on their broadband, mobile phone, and streaming video plans, he likes exploring rich video game worlds and kicking back with a good book.

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