Etihad vs Singapore Airlines
Find out which of these 5-star airlines can offer you the best deal.
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Etihad and Singapore Airlines are two of only 10 airlines to achieve an illustrious 5-star airline rating by airline review and ranking site Skytrax. With both held in such high esteem, how do you know which one to go with?
We've teased out the differences so you can make a quick, informed decision and book your flights with confidence.
TL;DR: Our verdict
The winner: Singapore Airlines wins by a mile. It offers a greater variety of seating classes, flies from more Australian locations, lets infants fly for free when seated on an adult's lap and comes up cheaper in a like-for-like comparison. It also has a better reputation according to Airline Quality.
Etihad vs Singapore Airlines
|Where does it fly to?||Both|
|What's its star rating?||5-star||5-star||Both|
|What classes does it have?||Economy, business and first||Economy, premium economy, business and first||Singapore Airlines|
|What's my baggage allowance?||Checked baggage: |
|Where does it fly from in Australia?||Singapore Airlines|
|What's the in-flight entertainment like?||Etihad's E-BOX in-flight entertainment system offers movies, TV shows, music, games and TV on selected flights.||In-flight entertainment includes films, TV shows, music, games, children’s entertainment and language learning.||Both|
|Can I make changes and cancellations?||Cancellations, refunds and changes can be made online, depending on your ticket type. Fees apply.||Changes and cancellations are permitted if you purchased a refundable ticket. Fees apply.||Both|
|What types of planes does it fly?||Both|
|What's its frequent flyer program?||Etihad Guest. It doesn't belong to an alliance but does partner with various airlines, including Air New Zealand||Its in-house program is KrisFlyer however its aligned with Star Alliance||Both|
|Is there Wi-Fi?||Yes. Most aircraft have various Wi-Fi plans available.||Yes. Wi-Fi is available on most flights.||Both|
|Can I price match?||Yes||Yes||Both|
|Is alcohol served?||Yes||Yes||Both|
|Is there online chat?||No||No||Both|
|Is there a charge for infants?||Yes. Infants sitting on an adult’s lap are charged 10% of the adult fare.||Not if they sit on an adult’s lap.||Singapore Airlines|
|Does it carry pets?||Yes. All pets are transported as cargo. Guide dogs travel as cargo free of charge.||Yes. Service dogs may fly in the cabin, while other pets can be flown as checked baggage in cargo.||Both|
|What are the payment options?||Both|
|Can I book round-the-world fares?||Yes||Yes||Both|
|Can I book multi-city fares?||Yes||Yes||Both|
|Book||Book with Etihad||Book with Singapore Airlines|
Which airline is cheaper?
Both Etihad and Singapore Airlines price-match but that's only for better found fares on their own airlines so how do they stack up against each other for your wallet?
To answer this question we searched for a similar flight with both airlines for the same dates class and guest type and.
We chose a destination - Amsterdam - that they both fly to regularly to keep the stakes as even as possible. We used their official websites to get these prices and looked at the cheapest available flight on the days searched which was 8 May 2018.
The winner: Singapore Airlines
While the prices were in the same ballpark, Singapore Airlines came out on top with a fare less than $100 cheaper than Eithad's. It's not too much of a difference, considering the total fare cost, so it's worth considering both in a war against price to see which could turn out the cheapest fare for your specific flight needs. Search for your flight below to see which comes out cheaper for you.
How good are these airlines?
Etihad and Singapore Airlines have both been rated 5-star airlines from Skytrax. On the airline reviews site Etihad scores 4 stars for its economy flights, 4.5 stars for business class and 5 stars for first class.
Singapore Airlines' lowest-rated flight type is long-haul business class, which scores 4 stars with Skytrax. All other flights have a rating of 4.5 and 5 stars.
Singapore Airlines was also named the #1 airline in the world at the Skytrax Airline Awards in 2018. Etihad didn't place in the top 10.
Bigger differences in ratings can be found on Skytrax's review site Airline Quality, where customer feedback gives Etihad a rating of 5/10 and Singapore Airlines 8/10.
Across every category (food and beverages, in-flight entertainment, seat comfort, staff service and value for money) Etihad receives 3 stars and Singapore Airlines 4 stars.
The winner: Singapore Airlines
Singapore Airlines edges out Etihad as the better of the pair with higher rated feedback on Airline Quality.
Are there any other differences worth noting?
Etihad's extra features
Alongside its three fare classes, Etihad offers The Residence on its A380 planes. This is a three-room suite for two, consisting of a living room, bathroom and bedroom.
Passengers who book The Residence enjoy a VIP concierge service.
Singapore Airlines' extra features
Singapore Airlines business and first class passengers have the opportunity to join the PPS Club by earning SGD$25,000 in PPS Value over a 12-month period.
Privileges include seat and meal selection, private lounges, priority security, check-in and boarding, increased baggage allowance, more chances to earn KrisFlyer miles, and other rewards that increase with your PPS Value.
Many of these privileges, including private lounges and increased baggage, carry over to other airlines including Star Alliance airlines and Virgin Australia.
Etihad and Singapore Airlines deals
Etihad often offers deals across Europe, Australia and the Middle East while Singapore Airlines offers deals on flights, accommodation, car rental and travel add-ons, as well as KrisFlyer promotions. You can also earn KrisFlyer miles when you book activities through Viator alongside your flight.
See below for the latest fare deals from both airlines.
Etihad vs Singapore Airlines: Who won?
We think it's fairly obvious that Singapore Airlines has come on top to take the gold in this fight. It has a higher quality rating, greater variety of deals, cheaper fares in a like-for-like flight comparison, doesn't charge for infants seated on an adult's lap and flies from more locations around Australia.
Here's a list of both of their winning points:
- Greater checked luggage capacity for economy passengers at 35kg
- More fare classes, including premium economy
- Flies from more locations around Australia
- Infants travel free if on an adult's lap
- Better quality rating than Etihad
- Cheaper fares in our like-for-like flight sample
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