Etihad Guest frequent flyer program

Etihad High Res Logo

Etihad Guest is the airline’s frequent flyer program, allowing travellers to earn Etihad Guest Miles which they can redeem for flight rewards, upgrades, hotel packages and more. But how does it compare to other frequent flyer programs?

You can use this guide to discover how you can earn and redeem Etihad Guest Miles, what you need to do to climb the status tiers to enjoy more perks and how the program compares to other popular frequent flyer schemes.

How to join Etihad Guest

You can join the Etihad Guest program online and there are no costs involved. You’ll just need to provide your personal details such as your name, date of birth and contact details. You’ll then be provided with a membership number that you can use to earn and redeem Guest Miles. After you’ve signed up, you’ll also collect 500 bonus miles when you take your first flight.

Earning Etihad Guest Miles

Flights

You can earn Etihad Guest Miles when you fly with Etihad and the airline partners such as Virgin Australia and Air New Zealand. You can compare the full list of partnered airlines below.

Air New Zealand
Air Serbia
Air Seychelles
Alitalia
All Nippon Airways
American Airlines
Asiana Airlines
Bangkok Airways
Brussels Airlines
Czech Airlines
Garuda Indonesia
Hainan Airlines
Jet Airways
Korean Air
Malaysia Airlines
Oman Air
Philippine Airlines
Royal Air Maroc
Scandinavian Airlines
South African Airways
SriLankan Airlines
Ukraine International Airline
Virgin Australia
GOL

Want to save on flights with Etihad Airways? Check out our travel coupon codes to secure a competitive deal.

Credit Cards

Although Etihad doesn’t have any direct-earn frequent flyer credit cards in Australia, you can exchange your membership reward points for Etihad Guest Miles if you have an American Express credit card. For example, if you exchange points earned under the American Express Ascent program, you can get 1 Etihad Guest per 1 Amex Membership Reward point. By way of comparison, you’d earn 3 Etihad Guest Miles per 4 Membership Rewards with the Amex Membership Rewards Gateway program.

Compare Membership Rewards credit cards

Rates last updated April 20th, 2018
Name Product Purchase rate (p.a.) Balance transfer rate (p.a.) Annual fee Product Description
American Express Platinum Edge Credit Card
20.74% p.a.
0% p.a. for 12 months with 1% balance transfer fee
$195 p.a.
Receive a yearly $200 Travel Credit and complimentary domestic and international travel insurance, plus 0% p.a. for 12 months on balance transfers.
American Express Essential Credit Card
14.99% p.a.
0% p.a. for 12 months with 3% balance transfer fee
$0 p.a.
Get Smartphone Screen Insurance of up to $500 when you pay for your phone or contract with this card. Plus, a $0 annual fee for life.
American Express Platinum Card
$1,200 p.a.
Receive an annual $300 Platinum Travel Credit, 80,000 bonus Membership Rewards points and access to more than 1,100 VIP lounges worldwide.
David Jones American Express
20.74% p.a.
$99 p.a.
Not just for David Jones shoppers, receive 20,000 bonus Membership Rewards points or 15,000 Qantas Points. Plus, uncapped points potential.
American Express Gold Business Card
$169 p.a.
Take advantage of 10,000 bonus points, no pre-set spending limit, data that feeds to MYOB and up to 51 days interest-free on purchases.
American Express Platinum Business Card
$1,500 p.a.
Enjoy 120,000 bonus points, a platinum business concierge, complimentary Virgin Lounge access, worldwide travel insurance and hotel benefits.

Compare up to 4 providers

Hotels

You can also earn Etihad Guest Miles when you book accommodation with these hotels and booking

HotelEarn rate
AgodaUp to 10,000 Miles per booking
Club 1 Hotels2 Miles per US$1 spent
Constance Hotels & Resorts1 Mile per US$1 spent
Cristal Group1 Mile per US$1 spent
Danat Hotels500 Miles per stay
Dusit Hotels & Resorts500 Miles per stay
Fairmont Hotels & Resorts500 Miles per stay
Hilton HotelsBetween 100 and 500 Miles per stay
Hyatt Hotels & Resorts
  • 500 Etihad Guest Miles per stay
  • You can also transfer 2.5 World of Hyatt Points for 1 Etihad Guest Mile
InterContinental Hotels & Resorts
  • 500 Miles per stay
  • You can also transfer 10,000 IHG Rewards for 2,000 Guest Miles
Jumeirah Hotels & Resorts1 Etihad Guest Mile per US$1 you spend
Kaligo
  • 5,000 bonus Miles when you spend US$500
  • 10,000 bonus Miles when you spend US$1,000
  • 20,000 bonus Miles when you spend US$2,000
Le Club AccorHotels
  • 1.25 Etihad Guest Miles per €1 you spend in Sofitel, Pullman, MGallery, Mercure, Grand Mercure, Novotel and Suite Novotel
  • 1.25 Etihad Guest Miles per €2 you spend in ibis and ibis Styles
  • 1 Etihad Guest Mile per €2 you spend in Adagio
  • 1 Etihad Guest Mile per €4 you spend in Adagio Access
Mandarin Oriental
  • 500 Miles on guest rooms
  • 800 Miles on clubrooms and suites
Marriott InternationalBetween 1 and 2 Miles for every US$1 spent
Millennium & Copthorne500 Miles per stay
One&Only Resorts
  • 1 Etihad Guest Mile for every US$1 you spend.
  • 3 times more Miles when you stay at any One&Only Royal Mirage in the UAE and save 20%
PointsHoundBetween 2 and 15 Etihad Guest Miles per US$1 you spend.
Preferred Hotels & Resorts500 Miles per stay
Radisson Blu Hotels & ResortsBetween 250 and 500 Miles per stay
RocketmilesBetween 500 and 10,000 Etihad Guest Miles per night.
Rotana500 Miles per stay
Shangri-La Hotels & Resorts500 Miles per stay
Starwood Preferred Guest
  • 2 Etihad Guest Miles per US$1 you spend.
  • 3 Etihad Guest Miles per US$1 you spend, if you’re an Elite Gold or Platinum member.
Swissotel Hotels & Resorts500 Miles per stay
Taj GroupBetween 250 and 500 Etihad Guest Miles per stay.
Viceroy Hotels & Resorts1 Mile per US$1 spent in eligible locations.

Make sure to include your Etihad Guest membership number at the time of booking to earn Guest Miles on your hotel stay.

As well as hotel stays, you can also earn Guest Miles when you submit reviews to TripAdvisor. You can earn up to 1,500 Miles per month for published hotel, restaurant or attraction reviews submitted in the Arabic language. You can also earn up to 150 Miles per hotel review and up to 75 Miles per restaurant or attraction review written in English.

Car rentals

You can also earn Guest Miles if you quote your Etihad Guest number when booking a car rental with the following vehicle hire companies:

Car rental companyEarn rate
Avis
  • Etihad Guest: 500 Miles per rental
  • Etihad Guest Silver: 650 Miles per rental
  • Etihad Guest Gold: 775 Miles per rental
  • Etihad Guest Gold Elite: 800 Miles per rental
Budget
  • Etihad Guest: 500 Miles per rental
  • Etihad Guest Silver: 625 Miles per rental
  • Etihad Guest Gold: 750 Miles per rental
  • Etihad Guest Gold Elite: 800 Miles per rental
Careem1 mile for every US$2 you spent
Europcar500 Miles per rental
Hertz
  • Etihad Guest: 550 Miles per standard rental, 1,100 Miles per prestige rental
  • Etihad Guest Silver: 675 Miles per standard rental, 1,200 Miles per prestige rental
  • Etihad Guest Gold: 800 Miles per standard rental, 1,300 Miles per prestige rental
  • Etihad Guest Platinum: 825 Etihad Guest Miles per standard rental, 1,400 Miles per prestige rental
SixtBetween 500 and 1,000 Miles per rented vehicle
Conxxe3 Etihad Guest Miles per US$1 spent
RentalCars.com
  • Etihad Guest: 2 Miles per US$1
  • Etihad Guest Silver: 3 Miles per US$1
  • Etihad Guest Gold: 4 Miles per US$1
  • Etihad Guest Platinum: 5 Miles per US$1
Shift car rental1 Etihad Guest Mile per AED$1

Shopping partners

There aren’t many merchants partnered with Etihad Guest in Australia. Etihad previously had a partnership with flybuys, but the perks are no longer available to new members who link their accounts. Visit the Etihad website to compare which retailers, such as Montblanc and Natuzzi, allow you to earn Etihad Guest Miles.

Buy Miles

If you want to top up your account, you can also purchase up to 100,000 Etihad Guest Miles each year via the Etihad Guest website. 1,000 Miles will set you back $20. This could come in handy if you want to upgrade a flight or need a little boost to reach your next reward.

How to claim missing miles

If you forgot to include your Etihad Guest Miles membership number when booking a flight with Etihad or one of its partner airlines, you may be able to claim your missing miles. You can claim missing miles for flights you’ve taken within six months or for flights taken no more than three months before you joined Etihad Guest.

You’ll just need to scan your eligible boarding pass and email it to the Etihad team. If you don’t have your boarding pass, you can fill in a missing miles form online with your ticket details.

How to pool your Etihad Guest Miles with family

If you want to maximise your family’s Etihad Guest Miles, you can also take advantage of the family membership option. You can add up to eight family members to one account, so that your Miles can be shared and enjoyed collectively.

You can create a family account by nominating a “Family Head” and each time a member travels, 100% of the Miles earned along with any Bonus Miles will be credited to the account. However, each member will continue to receive their Tier Miles and enjoy their personal tier benefits, which are non-transferrable.

Climbing the Etihad Guest tiers

Similar to many airline loyalty programs, Etihad Guest frequent flyers can also climb the Silver, Gold and Platinum tiers to take advantage of benefits such as lounge access, increased baggage allowance and increased Tier Miles earn rates. You can climb the status levels as you fly with eligible airlines and earn Tier Miles.

You need to earn a specific number of tier miles and tier segments to reach each tier, so we’ve rounded up these conditions and the benefits you can expect as you ascend the tiers below:

How many miles do I need to reach a tier?

Etihad Guest SilverEtihad Guest GoldEtihad Guest Platinum
Attaining a tier
  • 25,000 tier miles
  • 20 tier segments
  • 50,000 tier miles
  • 40 tier segments
  • 125,000 tier miles
  • 60 tier segments
Maintaining a tier
  • 20,000 tier miles
  • 15 tier segments
  • 40,000 tier miles
  • 30 tier segments
  • 100,000 tier miles
  • 48 tier segments

Your tier level expires after 1 year and your Guest Miles expire after 2.5 years if you’re in Silver status or 3 years for Platinum frequent flyers.

Perks of Etihad Guest Silver, Gold and Platinum status

BenefitsEtihad Guest SilverEtihad Guest GoldEtihad Guest Platinum
Tier Miles Bonus25%50%75%
Guaranteed seatYes (for Economy when booked 48 hours in advance)Yes (for Economy when booked 24 hours in advance)Yes (for Economy when booked 12 hours in advance or Business 48 hours in advance)
Instant upgrades with miles at the airport25% discount50% discount50% discount
Lounge accessYes, you can visit the following lounges:

  • Al Reem lounge
  • Abu Dhabi intl airport
  • Belgrade Nikola Tesla intl airport
  • Seychelles intl airport
Yes, you and a guest can visit Business Class lounges in the Etihad network and Premium Lounges worldwide.Yes, you and a guest can visit First Class lounges in the Etihad network and Premium Lounges worldwide.
Premium check-inYesYesYes
Priority boardingNoYesYes
Fast track immigration and baggageNoYesYes
3rd party nominationYesYesYes
Excess baggage allowance (all cabin classes)10kg15kg20kg
Excess baggage allowance piece concept routes on flights to/from Canada and the US
  • Economy: 1 piece at 23kg
  • Business and First: 32kg
  • Economy: 1 piece at 23kg
  • Business and First: 32kg
  • Economy: 1 piece at 23kg
  • Business and First: 32kg

Redeeming Etihad Guest Miles

Flights

You can redeem your Etihad Guest Miles for Guest Seats with the airline. The number of Miles you’ll need will depend on where you’re flying to and the cabin you choose. You can use the miles calculator on the Etihad Guest website to compare how far you could fly depending on your points balance and location.

You can also use your Etihad Guest Miles to fly with partnered airlines including Virgin Australia and Air New Zealand, which could come in handy if you’re travelling from Australia. For example, you could redeem a Premium Economy flight from Los Angeles to Sydney with Virgin Australia with 60,000 Etihad Guest Miles.

You can redeem your Etihad Guest Miles for flights via the Etihad Guest website. If you don’t have enough Miles to redeem your chosen flight reward, you can also use a combination of Miles and cash to make up the cost.

Flight upgrades

If you’ve already booked a flight with Etihad, you can also use miles to upgrade your booking to a better cabin class. The number of miles required will depend on your current cabin class and destination of the original booking. You should also be aware that upgrades are subject to availability.

Holidays

You can use your Etihad Guest Miles to cover other holiday costs such as accommodation, holiday packages and car rentals. If you decide to redeem your Miles for accommodation, you can choose from 300,000 hotels and resorts (including Hilton, Four Seasons and Hyatt) available through Etihad Hotels.

Products from the Etihad Guest Reward shop

You can also redeem your Etihad Guest Miles for anything from jewellery and electronics to gift cards and homewares from the Etihad Guest Reward Shop. However, using your Miles to redeem products from the Reward Shop doesn’t always offer the best value.

For example, at the time of writing, you could redeem an Apple iPad 32gb for 59,700 miles (roughly worth around $419). Whereas the Los Angeles to Sydney with Virgin Australia (worth between US$2,800 and US$3,400) would set you back 60,000 points. So, make sure you compare your miles and what you could redeem for the same cost before you do this.

With this in mind, using your miles to redeem products from the Reward Shop might be an option you might only want to consider if you don’t have any travel plans coming up and your Miles are about to expire.

How does Etihad Guest compare to other frequent flyer programs?

Now that you know how the Etihad Guest program works, how does it compare to other airline loyalty schemes? To give you an idea, we’ve weighed up some of the features and conditions with Qantas Frequent Flyer and Virgin Australia’s Velocity programs below:

Points expiry

Your Etihad Guest Miles expire after 2.5 years if you’re in Silver status or 3 years for Platinum frequent flyers. Meanwhile, Qantas and Velocity Points only expire if your account has been inactive for 18 months and 36 months respectively. This means you can easily extend the life of your frequent flyer points just by earning or redeeming points.

So if you plan to hold onto your points for years at a time to redeem your ideal reward, the Etihad Guest Mile expiry conditions could restrict you.

Status

Etihad Guest, Qantas Frequent Flyer and Velocity all allow members to climb status tiers as they earn points. To give you an example of how they compare, let’s look at the perks of Silver status and the status credits earned on a one-way Economy class flight from Sydney to Los Angeles with these programs:

ProgramStatus credits/miles earned on flightNumber of status credits needed for Silver membershipOther requirementsAnnual requirement to maintain Silver status
Etihad Guest8,63225,000 or 20 Tier SegmentsN/A20,000 Tier Miles or 15 Tier Segments
Qantas Frequent Flyer90300Take at least four eligible Qantas, QantasLink or Jetstar flights in a membership year250 Status Credits and take at least four eligible Qantas, QantasLink or Jetstar flights in a membership year
Velocity Frequent Flyer80250Flown to eligible sectors200 Status Credits and fly two eligible sectors within your 12-month benefit period

Status benefits

Now let’s compare some of the perks you can expect in Silver status with the respective programs.

FeatureEtihad GuestQantas Frequent FlyerVirgin Velocity
Bonus points25%50%Up to 50%
Priority reservation waitlistYesYesYes
Airline allianceNo, but it does have airline partnersOneworld Ruby statusNo, but it does have airline partners
Priority phone serviceNoYesYes
Preferential seatingNoYesYes
Extra baggage allowanceAdditional 10kg baggage.YesYes
Priority check-inYesYesYes
Lounge accessYes, access to exclusive Business class lounge, and when flying out of Abu Dhabi, access to the Al Reem Lounge facilityYesYes
Family poolingYesNoYes

Beyond flights and transferring credit card reward points, there aren’t too many ways you can earn Etihad Guest Miles in Australia. However, if you travel regularly with Etihad and its airline partners, the Guest program could be a great way to reward your spending.

Frequently asked questions

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388 Responses

  1. Default Gravatar
    SandraApril 2, 2018

    I have points with Korean air Sky can I transfer them over to Etihad Air points

    • Staff
      ArnoldApril 2, 2018Staff

      Hi Sandra,

      Thanks for your inquiry

      Points or Miles earned from Korean Air cannot be transferred to another Airline membership. However, you can use or redeem these points by booking your tickets online. For online redemption and more information about the specific point requirements of flight, please visit Korean Air’s website and log on to your account.

      Hope this information helps

      Cheers,
      Arnold

  2. Default Gravatar
    January 30, 2018

    I see PointsPay has changed to Etihad Rewards cards – does anyone know why this isn’t available to Australian customers?

    • Staff
      JoelFebruary 7, 2018Staff

      Hi Hayley,
      Thanks for leaving a question on finder.

      Yes, unfortunately, the Etihad Reward Card option is currently not available in Australia. We also do not have info why is this so. Although aside from Rewards Card, you can explore other ways of redeeming your miles as mentioned above or you can check the official website of Etihad for more details and options.

      Cheers,
      Joel

  3. Default Gravatar
    JaneDecember 12, 2017

    I have a gold status with Etihad and it is expiring in April 2018. How many tier miles do I need to keep it?

    • Staff
      JhezelynDecember 12, 2017Staff

      Hi Jane,

      Thank you for your comment.

      To maintain a tier level, you have to earn a designated number of Tier Miles within 12 months from the tier upgrade month. To maintain (renew) a tier, you need to earn the following number of tier miles in the January to December period prior to tier expiration:
      -Etihad Guest Silver – 20,000 Tier Miles
      -Etihad Guest Gold – 40,000 Tier Miles
      -Etihad Guest Platinum – 100,000 Tier Miles

      In case you failed to earn the required number of Tier Miles, your tier will be downgraded to the next lower tier level. For example, you have not earned 40,000 Tier Miles during your qualifying year, your account will be downgraded to Etihad Guest Silver.

      Please note that an account can only be downgraded one tier at a time. I hope this helps.

      Regards,
      Jhezelyn

  4. Default Gravatar
    SyedAugust 17, 2017

    How I can add mileages in my account

    • Staff
      DanielleAugust 17, 2017Staff

      Hi Syed,

      Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.

      As with most frequent flyer programs, you earn Etihad Guest Miles by clocking miles on Etihad Airways or its airline partners, or by spending money at any of its partner establishments. Etihad Guest also offers one or two more unconventional options for earning your Miles, which we’ve outlined here.

      I hope this helps.

      Cheers,
      Danielle

  5. Default Gravatar
    JonathanJune 6, 2017

    Hi Pravin!

    Thanks for the comment.

    You can log in to Etihad Guest Online account to start redeeming your miles for different rewards such as seat upgrades, baggage allowance, rewards and PointsPay.

    Hope this clarifies.

    Cheers,
    Jonathan

  6. Default Gravatar
    MargaretaMay 31, 2017

    Please let me know how I can renew my silver guest card. I fly from Brussels to Kathmandu 3 times in a calendar year. Thanks

    • Staff
      JhezelynJune 1, 2017Staff

      Hi Margareta,

      Thanks for getting in touch with finder.com.au.

      Upon renewal of your existing tier, Silver, all consecutive renewals will be maintained on an annual cycle for each tier. If you are re-qualifying for your existing tier (Silver), the membership will be valid for a further 12 months. You need to accumulate 20,000 Etihad Guest Tier Miles or travel 15 Tier Segments within a qualifying year, from 1st January to 31st December of the renewal period.

      If you wish to renew your Silver tier, would be best to visit Etihad Guest’s website or through contacting them directly.

      Hope this helps.

      Regards,
      Jhezelyn

  7. Default Gravatar
    ShanApril 11, 2017

    1.Frequent flyer points- do they have expiry date.

    2.Can I transfer my wife points to me.If so,how to do it.

    3.Can I use yhe points for shopping.Which website do I go to .

    • Staff
      LouApril 12, 2017Staff

      Hi Shan,

      Thanks for your question.

      1. Points expiry – Etihad Guest Miles expire on the last day of the month, two years from the time they are earned. For Etihad Guest Silver members, this validity period is two-and-a-half years, while Gold and Platinum members get three years.

      2. Points Transfer – You can transfer points from one member to another through Family Pooling. Each time any one of your family travels, 100% of the Miles earned along with any Bonus Miles will be credited to the Family Head’s account. However, each member will continue to receive their Tier Miles and enjoy their personal tier benefits, which are non-transferrable.

      3. Redemption – You can check this link to see your redemption options.

      Cheers,
      Anndy

  8. Default Gravatar
    angeloJanuary 24, 2017

    can you transfer your velocity points that I gained flying Etihad to Etihad guest.is so how do I do?

    regards

    angelo

    • Staff
      LouJanuary 24, 2017Staff

      Hi Angelo,

      Thanks for your question.

      Unfortunately, you can’t transfer your Velocity points to Etihad Guest or any other frequent flyer program.

      However, there are different ways on how you can use your Velocity points. For more information, please check our guide here.

      Cheers,
      Anndy

  9. Default Gravatar
    SylviaDecember 17, 2016

    My son and daughter-in-law are travelling from Melb to Heathrow later this month. Can my husband and I enter the Etihad lounge in Melb as guests when they leave?

    • Staff
      MayDecember 17, 2016Staff

      Hi Sylvia,

      Thanks for your question.

      Usually, the guests travelling on First and Business Class can use Etihad lounges. Furthermore, if you are Etihad Guest Silver, Gold or Platinum members, you can access some lounges but with restrictions. I suggest that you visit the official website of Etihad Airways to get more information about Etihad lounge access.

      Cheers,
      May

  10. Default Gravatar
    November 15, 2016

    How can I transfer miles from partner companies?

    • Staff
      MayNovember 15, 2016Staff

      Hi Maria,

      Thanks for your question.

      If you are planning on transferring your Etihad Guest Miles to other frequent flyer programs, I’m afraid that may not be possible. However, you can use your Etihad Guest Miles to redeem for flights with partner airlines, which are listed above – just click the “Flight with partners” link to view.

      If you wish to redeem your Etihad Guest Miles for a number of rewards, just log into your online Etihad Guest account.

      Hope this has helped.

      Cheers,
      May

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