Lumo Energy – electricity supplier

Find out if you could save money on your electricity bill byLumo Energy - Electricity Provider switching to Lumo Energy.

  • What utilities does Lumo Energy offer?
  • Who can sign up with Lumo Energy?
    • Lumo Energy electricity services are available to NSW, VIC, QLD and SA residents
    • Lumo Energy gas services are available to NSW and VIC residents

Lumo Energy are an Australian based provider of home and business energy. They serve half a million customers needs across four states and offer a range of packages to suit users with varying needs.

Who is Lumo Energy?

Lumo Energy was formed in 2010 when Victoria Electricity, South Australia Electricity, Queensland Electricity and New South Wales Electricity joined forces under a single name. They offer a range of packages, including plenty of options for solar owners.

What packages does Lumo Energy offer?

Lumo Energy offer three packages for residential users, that all have different rates and perks. Some are only available in certain areas, so check their website with your state for full information.

For your home

The packages are listed below:

  • Lumo Velocity

For this package Lumo Energy have partnered with Virgin Australia’s Velocity Frequent Flyer Programme. They offer 6pts for every dollar spent on power, and 10,000 bonus points when you sign up.

  • Lumo Options

This package is designed for renters, or people staying somewhere temporarily. It is a no commitment, month to month service.

  • Lumo Advantage

This is their most popular offering as it allows a 5% discount on your monthly energy bill if you pay before the due date. It also offers some shopping rewards and has no exit fees.

  • Lumo Life 10

This is Lumo Energy’s green offer, and it comes fully accredited by GreenPower. Select this option and 10% of your total power will come from accredited renewable energy sources. (The 5% early bird discount is also available with this account.)

  • Lumo Basic

Similar to Lumo Options this package provides you with flexibility and a no lock in contract.

For your business

And if you’re looking to hook up your business, Lumo Energy provides you with three options:

  • Lumo Business Premium

Offering best available rates, low fees and a dedicated account management team.

  • Lumo Business Options

No fixed term contract, flexible invoicing and no commitment, perfect for start ups or those in between premises.

  • Lumo Business Basic

No fixed term contract, or transfer fees, but only available in South Australia.

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Could you switch to Lumo Energy?

If you’re looking for residential or business electricity and live in Victoria, New South Wales, Queensland or South Australia, then you can switch to Lumo Energy. However, if you were hoping to bundle your electricity supply with your gas supply then Lumo Energy only offer gas services in Victoria and New South Wales.

Pros and cons of Lumo Energy deals


  • Solar buyback tariff - Offering solar panel owners the chance to sell their excess power back to the grid.
  • Rewards - A chance to earn frequent flier miles and shopping rewards.
  • Discount - 5% discount if you pay your bill before its due (certain packages only).


  • Availability - Not available in Western Australia, the North Territories or Tasmania.
Back to topHow do I switch to Lumo Energy?
If you would like to know whether Lumo Energy is a good option for your energy needs — simply head over to their website for more information.
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2 Responses to Lumo Energy – electricity supplier

  1. Default Gravatar
    Wally | June 30, 2016

    How do I get help with electricity service problems?

    • Staff
      Shirley | July 1, 2016

      Hi Wally,

      Thanks for your question.

      Please get in touch with Ausgrid for power outs and blackouts on 13 13 65.

      If it’s just your residence that is experiencing problems, please get in touch with Lumo Energy directly on 1300 798 817.

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