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Click Energy: Electricity and gas plans

Australia's Click Energy is online only, promising to pass the savings on to you.

Nick Broughall
Nick Broughall

Updated . What changed?

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How much does Click Energy cost? See rates
Plans offered by Click Energy Compare plans

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Click Energy is an online-only retailer of gas and electricity that operates in four states: QLD, NSW, VIC and SA. It was acquired by amaysim in 2017 but continues to operate in much the same way as before, claiming that its lower overhead costs by existing purely online translate to lower costs for customers.

See Click Energy's full range of plans on its site and apply securely

Data indicated here is updated regularly
Name Product Electricity availability Gas availability Features Customer service rating More details Details
Click Energy
Click Energy
NSW, VIC, QLD, SA
NSW, VIC
  • Solar
  • Monthly billing
  • Credit card fees
N/A
View details
N/A
  • Solar
  • Monthly billing
  • Credit card fees
New customers in NSW, VIC, SA & South East QLD can receive $30 in bill credits a month in the first three months.Go to site
More infoView details
New customers in NSW, VIC, SA & South East QLD can receive $30 in bill credits a month in the first three months.
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Compare up to 4 providers

A quick review of Click Energy

Pros

  • Competitive solar feed-in tariffs for all plans, plus special solar incentive plans with higher tariffs.
  • No lock-in contracts or exit fees.

Cons

  • Solar incentive plans have higher usage rates and plus plans require you to pay by direct debit.
  • Payments done by credit card attract a 0.6% additional fee.

What plans are offered by Click Energy?

Electric

Electricity

These are Click Energy's basic offerings, providing electricity at a variable rate. Banksia plans are only available to residents of NSW and SA, while Hibiscus plans are available in VIC and QLD, but they are otherwise the same. These plans come with one of three different tariffs: flat rate, time of use or either of these plus a controlled load.

These plans are almost identical to the base Banksia and Hibiscus plans, except that they provide slightly lower usage rates but require you to have payments taken out via direct debit. Plus plans are not available in QLD.

These are again similar to the basic Banksia and Hibiscus plans, but offer higher feed-in tariffs for solar power by about 1 - 5c/kWh (depending on your state). On the flip side, they tend to have slightly higher usage rates to make up for it. To be eligible for these plans, you must have a solar panel set up with a max 5kW inverter.

This is the plan you're on if you're not on any other plan. You will receive electricity at a rate exactly equal to the reference price for your state, with no discounts or deals. In Victoria, this will be equal to the Victorian Default Offer.

Gas

Gas

This plan provides natural gas at a variable rate. Natural gas is only available to residents of VIC and NSW.

Solar panel

Does Click Energy offer solar?

While Click Energy does not install solar — it's an online-only company, after all — it does offer solar feed-in tariffs that are above average for most states.

Click Energy also provides special solar plans that have higher feed-in tariffs to incentivise solar power users feeding back into the grid. The main thing to be aware of with these plans is that the higher tariffs may be disguising higher usage rates, meaning you could end up paying more depending on your solar energy use.

Green energy

How green is Click Energy?

According to the 2018 Green Electricity Guide, Click Energy is in the bottom third of Australian energy retailers for its green rating, with a score of 3.8/10. While it's middling on emissions, it has poor performance in carbon offsets, significant investments in fossil fuels and a mediocre renewables policy.

While it does offer solar incentive plans, those plans penalise customers with higher usage and supply rates and so do not really encourage consumers to switch to solar.

Tag discount

Does Click Energy offer any special incentives to sign up?

As of January 2020, Click Energy is offering an incentive for people signing up to a new electricity plan with it. Signing up for a new plan will net you a $50 egift card valid for a number of restaurants and food services around Australia.

Mobile phone

Can I manage my plan from my phone?

No, you can't manage your energy plan from your phone, but you can pay your bills online.

Take a closer look at Click Energy's plans

Important notes: The estimated price we show by default is based on a single rate tariff. On your bill this might be known as a 'peak tariff', 'peak only' or an 'anytime tariff'. There are other tariff types available to customers and you may need to contact your provider if you are on these tariffs:

  • Single rate with a controlled load
  • Time of use
  • Time of use with a controlled load

The price estimate should not be used as an official quote, but an indication of what your costs may be on the plan. It varies based on whether you provide us with your bill details. You can learn more here.

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2 Responses

    Default Gravatar
    IanJune 12, 2015

    I cannot seem to find anywhere on your website where I can Access “My Account”
    Can you help please?

    Ian Wade

    Reply
      Default Gravatar
      JesseJune 15, 2015

      Hi Ian,

      Are you looking to sign into your account with Click Energy? Because if so you’ll need to head over to the Click Energy website (clickenergy.com.au).
      This site — finder.com.au — is a comparison service and not a provider of energy.
      Good luck!

      Jess

      Reply
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