Essential facts about energy providers in Western Australia
- The energy market is split into two main regions, with each operating differently
- Your choice of providers depends on your location
- You may be able to save money by switching plans
The energy market in Western Australia, unlike most Australian states, has not been fully deregulated and operates differently in certain parts of the state.
See how it works and compare providers below.
The energy market in Western Australia is divided into two regions, each of which has its own set of regulations. While electricity customers will likely be limited to a single provider, most WA residents will have a choice of gas providers.
Electricity prices are regulated by the state government and gas prices are regulated in the major metropolitan areas, despite the market being fully contestable.
There are two main electricity distributors in WA, both of which are owned by the state government. These are:
While there are a number of electricity retailers in WA, most residential customers will be limited to a single provider. In the SWIS, non-contestable customers are supplied by Synergy and for customers outside the SWIS, Horizon Power is the only retail electricity provider.
Given that a non-contestable customer is one that uses less than 50 megawatt hours of electricity per year, this makes effectively every residential customer non-contestable and therefore limited to Synergy.
Businesses in Western Australia may have the choice of the providers:
Like electricity, gas distributors are fixed depending on the region.
Consumers in Western Australia have had a choice of gas provider since 2013. These are:
As with your choice of energy retailer, how much you pay for your electricity in Western Australia depends largely on where you live. Residents within the SWIS who use less than 50 megawatt-hours of electricity a year are subject to government-regulated energy rates. Most households will not use more than 50 megawatt-hours a year and as such fall into this category.
WA residents using more than 50 megawatt-hours a year or those who live outside the SWIS have the ability to choose their electricity retailer and potentially negotiate lower rates than set by the government.
Gas pricing in Western Australia is regulated by the government, with a fixed cap preventing retailers from charging above a set price. Retailers can undercut this cap in an effort to beat out the competition though, so it's worth shopping around to ensure you get the best deal.
While gas prices are regulated in most urban areas in WA, the market is fully contestable, meaning you can switch providers as you wish.
Switching providers is relatively easy and is simply a matter of:
Your energy flow should not be interrupted during the switching process, but you should always contact your old and new providers if you have any concerns.
While you may be able to save money by switching, there are a number of factors to consider to ensure you actually get a better deal.
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