Electricity and Gas Providers in Western Australia

Residents of Western Australia can't choose their electricity providers, but they can switch gas suppliers.

The energy market in Western Australia, unlike most Australian states, has not been fully deregulated. Two companies sell most of Western Australia's domestic electricity: Synergy and Horizon Power. The two providers sell energy at the same government-regulated price and service different areas of the state.

For gas, Western Australians now have three choices of provider: Alinta Energy, Kleenheat and AGL, who recently started operating in WA.

Who provides electricity in Western Australia?

The Western Australian electricity market is divided into the South West Interconnected System (SWIS) and other areas. The company from which a home receives its energy is determined by the home's location.

  • Synergy. The energy provider for customers within the SWIS, Synergy is Western Australia’s largest provider of gas and electricity. The company provides energy to more than one million residential, business and industrial customers in the state. It also generates its own power from a range of sources, including renewables and plays an active role in the Western Australian community.
  • Horizon Power. Owned by the Western Australian state government, Horizon Power provides energy to residential customers outside the SWIS. Horizon Power is active in creating a more environmentally-friendly energy network and is working to generate more power from renewables and create a more efficient state.

Who provides gas in Western Australia?

Consumers in Western Australia have had a choice of gas provider since 2013. The two providers, Kleenheat and Alinta, cannot charge above government regulated caps, but do charge competitively below that cap, so it's worth comparing the two.

Alinta and Kleenheat both service the same areas of the state, namely the Kalgoorlie-Boulder area, Albany, Mid-West and South-West.

Western Australia gas plans and providers

ProviderPlans and pricesFeatures/benefits
Alinta Energy
  • Fixed prices by region
  • Online payment options
  • Bill smoothing available
  • Simplified fee system
KleenheatMonthly smart saver plan

  • 20% off usage charges
  • Pay in monthly instalments
  • No fixed terms
  • Pay by bank account or credit card

Standard form contract

  • 10% off when you pay on time
  • Flexible payment choices
  • Quarterly bills
  • No fixed terms
  • $50 gift card reward for all plans

AGL gas plans in WA

AGL is a new player in the West Australian gas market. They offer three plans:

PlansFeaturesDiscounts
AGL Set and Forget™
  • Variable rate
  • Monthly billing and eBilling
  • 24-month energy plan period
  • 22% discount on usage charges with direct debit payments
AGL Savers™
  • Variable rate
  • Flexible billing options
  • 24-month energy plan period
  • 20% discount on usage charges with direct debit payments
AGL Fixed Rate
  • Flat rate
  • Flexible billing options
  • 24-month energy plan period
  • No rate rise for two years

Will electricity prices in WA increase this year?

Electricity prices in Western Australia are set by the government and are likely to rise in 2017/18. This is due to rising wholesale electricity costs. Despite these increases, the actual cost of supplying electricity in Western Australia is still higher than the prices consumers pay. This difference is offset by government subsidies.

I have some more questions about WA energy

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8 Responses

  1. Default Gravatar
    IanDecember 5, 2017

    Why do we have to pay a supply charge of over $50.00 isn’t this amount a bit over the top.

    • Staff
      AnndyDecember 5, 2017Staff

      Hi Ian,

      Thanks for your question.

      I would like to confirm, are you referring to usage charge? Usage charge is the additional charge that depends on how much power you actually use and it is measured in cents per kilowatt hour (c/kWh). It is sometimes called a ‘variable charge’ or ‘consumption charge’ and will vary from month to month. If your consumptions is low, the charges may be lower than $50.

      You may have to directly reach out to your provider to confirm their rate for usage charges.

      Cheers,
      Anndy

  2. Default Gravatar
    FMLAugust 7, 2017

    I was told that if I switch to Kleenheat because you were recommended to me or I have been referred by a kleenheat customer that I will receive an ongoing 20% discount on my bills, is that correct ?

    • Staff
      ArnoldAugust 7, 2017Staff

      Hi F Latham,

      Thanks for your inquiry.

      You maybe eligible for the 20% discount. For confirmation, It would be best to speak with Kleenheat directly you may contact them here 13 13 51 and 13 13 52

      Hope this information helped.

      Cheers,
      Arnold

  3. Default Gravatar
    TanyaJuly 19, 2017

    I am a resident in Perth WA. What alternatives are there for residential electricity providers, outside of Synergy? Is synergy only option? Am looking for cheaper alternatives.

    • Staff
      RenchJuly 23, 2017Staff

      Hi Tanya,

      Thanks for your inquiry.

      There is also Horizon Power. Owned by the Western Australian state government, Horizon Power provides energy to residential customers outside the SWIS. Horizon Power is active in creating a more environmentally friendly energy network and is working to generate more power from renewables and create a more efficient state.

      Cheers,
      Rench

  4. Default Gravatar
    BockarieJune 19, 2017

    Can you have pay-as-you-go system in your gas and electrical bills, like the one they have in London?

    • Default Gravatar
      JonathanJune 20, 2017

      Hi Bockarie!

      You can shop around with our list of energy and gas suppliers on this page.

      You may also leave your information on the Enquiry Form on the same page, so that an energy broker will discuss your options.

      Hope this helps.

      Cheers,
      Jonathan

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