Electricity and gas plans in WA

Most residential customers in Western Australian can choose their gas provider, but not their electricity provider.

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Quick facts about energy providers in Western Australia

  • Western Australia is split into two main regions, dividing the South West Interconnected System (SWIS) with the rest of the state.
  • The energy market in Western Australia has not been fully deregulated and operates differently in the two regions.
  • Most residential electricity customers are limited to a single electricity provider, Synergy.
  • Many residents are able to choose their gas provider.

Compare electricity and gas in Western Australia

Name Product Electricity availability Gas availability Billing Green rating Details More details
AGL
NSW
VIC
QLD
SA
NSW
VIC
QLD
SA
WA
Monthly billing
Credit card fees

Green Electricity Guide rating

Green Electricity Guide rating

Green options

GreenPower
Solar

Billing

Monthly billing
Credit card fees
Go to site
More info
WA
WA
Monthly billing
Credit card fees

Green Electricity Guide rating

Green Electricity Guide rating

Green options

GreenPower
Solar

Billing

Monthly billing
Credit card fees
More info
WA
Credit card fees

Green Electricity Guide rating

Green Electricity Guide rating

Green options

Solar

Billing

Credit card fees
More info
NT
WA
Monthly billing
Credit card fees
N/A

Green options

Billing

Monthly billing
Credit card fees
More info
NSW
VIC
QLD
SA
NSW
VIC
SA
WA
Monthly billing

Green Electricity Guide rating

Green Electricity Guide rating

Green options

GreenPower
Solar

Billing

Monthly billing
More info
Perth Energy
Perth Energy
WA
Monthly billing
Credit card fees
N/A

Green options

Solar

Billing

Monthly billing
Credit card fees
More info

Compare up to 4 providers

How does the energy market work in Western Australia?

The energy market in Western Australia is divided into two regions, each of which has its own set of regulations. While there are a number of electricity retailers in the state, most residential customers are limited to a single provider. Electricity prices in Western Australia are regulated by the state government and gas prices are regulated in the major metropolitan areas. How much you pay for your electricity in Western Australia depends largely on where you live.

In the South West Interconnected System (SWIS), non-contestable customers are supplied by Synergy. A non-contestable customer is one that uses less than 50 megawatt-hours of electricity per year. The average household only consumes around six megawatt-hours of electricity per year, which means almost all residential customers are considered non-contestable.

Western Australian residents in the SWIS that use more than 50 megawatt-hours per year are able to choose their electricity retailer and potentially negotiate lower rates than set by the government. However, this mostly applies to businesses.

For customers outside the SWIS, Horizon Power is the only retail electricity provider.

Western Australia energy retailers

The following energy retailers operate in Western Australia:

Provider⚡ Electricity♨️ Gas☀️ Solar
Synergy
Horizon Power
AGL
Kleenheat
Alinta
Origin Energy
Simply Energy
Perth Energy

Energy rebates and concessions in Western Australia

Western Australian residents may be eligible for the following energy discounts:

  • Energy Concession Extension Scheme (ECES)
  • Hardship Utility Grant Scheme (HUGS)

Check if you're eligible for any rebates or concessions in Western Australia and learn how to apply

How to switch energy providers in Western Australia

If you're a contestable customer or business owner in the SWIS, switching energy providers is relatively simple. All you have to do is find a new energy provider and contact the new provider to arrange the switch.

How to switch energy providers

Frequently asked questions about energy in Western Australia


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10 Responses

  1. Default Gravatar
    PeterNovember 14, 2018

    How is it that I used less power this bill compared to the last bill and yet my bill is double to the first. I am with Synergy.

    • Default Gravatar
      JoelNovember 14, 2018

      Hi Peter,

      Thanks for leaving a question on finder.

      I suggest that you clarify this directly with Synergy to get a direct answer as we do not represent any of the providers on our page.

      Please send me a message if you need anything else. :)

      Cheers,
      Joel

  2. Default Gravatar
    IanDecember 5, 2017

    Why do we have to pay a supply charge of over $50.00 isn’t this amount a bit over the top.

    • Avatarfinder Customer Care
      DeeDecember 5, 2017Staff

      Hi Ian,

      Thanks for your question.

      I would like to confirm, are you referring to usage charge? Usage charge is the additional charge that depends on how much power you actually use and it is measured in cents per kilowatt hour (c/kWh). It is sometimes called a ‘variable charge’ or ‘consumption charge’ and will vary from month to month. If your consumptions is low, the charges may be lower than $50.

      You may have to directly reach out to your provider to confirm their rate for usage charges.

      Cheers,
      Anndy

  3. Default Gravatar
    FMLAugust 7, 2017

    I was told that if I switch to Kleenheat because you were recommended to me or I have been referred by a kleenheat customer that I will receive an ongoing 20% discount on my bills, is that correct ?

    • Default Gravatar
      ArnoldAugust 7, 2017

      Hi F Latham,

      Thanks for your inquiry.

      You maybe eligible for the 20% discount. For confirmation, It would be best to speak with Kleenheat directly you may contact them here 13 13 51 and 13 13 52

      Hope this information helped.

      Cheers,
      Arnold

  4. Default Gravatar
    TanyaJuly 19, 2017

    I am a resident in Perth WA. What alternatives are there for residential electricity providers, outside of Synergy? Is synergy only option? Am looking for cheaper alternatives.

    • Avatarfinder Customer Care
      RenchJuly 23, 2017Staff

      Hi Tanya,

      Thanks for your inquiry.

      There is also Horizon Power. Owned by the Western Australian state government, Horizon Power provides energy to residential customers outside the SWIS. Horizon Power is active in creating a more environmentally friendly energy network and is working to generate more power from renewables and create a more efficient state.

      Cheers,
      Rench

  5. Default Gravatar
    BockarieJune 19, 2017

    Can you have pay-as-you-go system in your gas and electrical bills, like the one they have in London?

    • Default Gravatar
      JonathanJune 20, 2017

      Hi Bockarie!

      You can shop around with our list of energy and gas suppliers on this page.

      You may also leave your information on the Enquiry Form on the same page, so that an energy broker will discuss your options.

      Hope this helps.

      Cheers,
      Jonathan

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