Cheap gas and electricity providers in Victoria (April 2021) - Rates & Prices

Electricity and gas providers in Victoria

Who's offering a competitive deal on energy this month?

Compare prices for electricity providers in VIC Compare plans
Best providers available in VIC See providers

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πŸ§ͺHow we determined popular brands

The most popular brands were based on market share using figures from the Australian Energy Regulator (AER's) Annual retail markets report 2019-20 (Table 2.1). Keep in mind that the most popular brand may not always be the best for you, and you're encouraged to compare for yourself to find one that works for you.

Compare energy retailers in Victoria

The following comparison is a general guide of what brands are available in Victoria. Always check on the provider's website if your postcode is covered.
Name Product Electricity availability Gas availability Features Customer service rating More details Details
Origin
Origin
NSW, VIC, QLD, SA, ACT
NSW, VIC, QLD, SA, ACT, WA
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
Go to site
More infoView details
No exit fees or lock-in contracts on most of their market offerings.
AGL
AGL
NSW, VIC, QLD, SA
NSW, VIC, QLD, SA, WA
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
Go to site
More infoView details
Energy Australia
Energy Australia
NSW, VIC, QLD, SA, ACT
NSW, VIC, SA, ACT
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
Go to site
More infoView details
Powershop
Green Company
Powershop
NSW, VIC, QLD, SA
VIC
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
Enquire now
More infoView details
2020 Finder Green Award Winner (Traditional brand).
Energy Locals
Green Company
Energy Locals
NSW, VIC, QLD, SA, ACT, TAS
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
Go to site
More infoView details
2020 Finder Green Award Winner (Retail brand)
Kogan Energy
Kogan Energy
NSW, VIC, QLD, SA
VIC
  • Solar
  • Monthly billing
N/A
N/A
  • Solar
  • Monthly billing
Go to site
More infoView details
Alinta
Alinta
NSW, VIC, QLD, SA
NSW, VIC, SA, WA
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
Enquire now
More infoView details
Sumo
Sumo
NSW, VIC, QLD
NSW, VIC
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
Go to site
More infoView details
1st Energy
1st Energy
NSW, VIC, QLD, TAS
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
Enquire now
More infoView details
Power Direct
Power Direct
NSW, VIC, QLD, SA, ACT
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
Enquire now
More infoView details
Dodo
Dodo
NSW, VIC, QLD, SA
NSW, VIC
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
Go to site
More infoView details
Lumo Energy
Lumo Energy
VIC, SA
VIC
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
Enquire now
More infoView details
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Name Product Electricity availability Gas availability Features Customer service rating More details Details
Origin
Origin
NSW, VIC, QLD, SA, ACT
NSW, VIC, QLD, SA, ACT, WA
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
Go to site
More infoView details
No exit fees or lock-in contracts on most of their market offerings.
AGL
AGL
NSW, VIC, QLD, SA
NSW, VIC, QLD, SA, WA
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
Go to site
More infoView details
Energy Australia
Energy Australia
NSW, VIC, QLD, SA, ACT
NSW, VIC, SA, ACT
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
Go to site
More infoView details
Red Energy
Red Energy
NSW, VIC, QLD, SA, ACT
NSW, VIC, QLD, SA
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
Enquire now
More infoView details
Kogan Energy
Kogan Energy
NSW, VIC, QLD, SA
VIC
  • Solar
  • Monthly billing
N/A
N/A
  • Solar
  • Monthly billing
Go to site
More infoView details
Alinta
Alinta
NSW, VIC, QLD, SA
NSW, VIC, SA, WA
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
Enquire now
More infoView details
Lumo Energy
Lumo Energy
VIC, SA
VIC
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
Enquire now
More infoView details
Momentum Energy
Momentum Energy
NSW, VIC, QLD, SA
VIC
  • GreenPower
  • Solar
  • Monthly billing

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
More infoView details
Simply Energy
Simply Energy
NSW, VIC, QLD, SA
NSW, VIC, SA, WA
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
More infoView details
GloBird Energy
GloBird Energy
VIC
VIC
  • Solar
  • Monthly billing
N/A
N/A
  • Solar
  • Monthly billing
More infoView details
CovaU
CovaU
NSW, VIC
NSW, VIC
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees

Customer service rating

Customer service rating
  • GreenPower
  • Solar
  • Monthly billing
  • Credit card fees
More infoView details
TasGas
TasGas
VIC, TAS
  • Monthly billing
N/A
N/A
  • Monthly billing
More infoView details
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Best electricity and gas providers in Australia (available in Victoria)

Although there is no 'best' retailer, to give you a general guide, here are 5 top electricity and gas retailers by arranged by the lowest complaints percentage in Australia (which are available in VIC).

  1. Powershop
  2. amaysim
  3. Origin Energy
  4. Dodo
  5. EnergyAustralia
RetailerNumber of customersNumber of complaintsComplaints as a proportion of customers
Powershop52,8711691%
amaysim Energy95,2121,2031%
Origin Energy1,831,94826,5981%
Dodo47,8397822%
EnergyAustralia1,044,38417,8062%
AGL1,390,01741,7033%
Alinta Energy352,67913,7824%
Powerdirect47,9322,3523%
Red Energy306,22815,4043%
Simply Energy133,3189,6277%

Source: AER, Annual retail markets report 2019-20 (Table 2.1 & 5.2). We looked at complaints to the 10 largest electricity retailers in Australia by customer (available in Victoria) and ranked them by the smallest proportion of complaints to a retailers' total customers.

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Is electricity expensive in Victoria?

1Our research found that the average quarterly electricity bill in Australia is around $351. VIC came in at a slightly cheaper $348 per quarter.

StateAverage quarterly billAnnual bill
New South Wales$357$1,428
Victoria$348$1,392
Queensland$331$1,324
South Australia$422$1,688

1.Average bills per state are based on Finder's Customer Sentiment Tracker. Finder's Consumer Sentiment Tracker takes responses from 16,000 Australians to get an average figure. The last number was last checked in March 2021. We will continue to update this data.

Is gas expensive in VIC?

1Our research found that the average quarterly gas bill in Australia is around $213. VIC came in more expensive at $243 per quarter.

StateAverage quarterly billAnnual bill
New South Wales$195$780
Victoria$243$972
Queensland$183$732
South Australia$207$828

1.Average bills per state are based on Finder's Customer Sentiment Tracker. Finder's Consumer Sentiment Tracker takes responses from 16,000 Australians to get an average figure. The last number was last checked in March 2021. We will continue to update this data.

Electricity and gas providers in VIC

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Simply Energyβœ…βœ…βœ…
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Energy plans from some of the main providers in Victoria: What's on offer?

Note: Plan information last checked in March 2021.

AGL - Essentials

With the Essentials plan, you'll enjoy fixed power rates for the first 12 months of your plan. There's no lock-in contract, and you can choose between 10%, 20%, or 100% GreenPower. Billed monthly. Earn flybuys points when paying your bill.

Energy Australia - Total Plan Home (Peak Only)

The Total Plan will provide you with power at a fixed rate, plus a guaranteed discount on your bills for its 12 month benefit period. It has quarterly billing and flexible payment options, plus a choice of between 10% and 100% GreenPower. After 6 months, you can opt in to convert your plan to carbon neutral.

Origin - Go

Fixed price power for 12 months, as well as flexible billing and payment options. Pick between 25%, 50%, or 100% GreenPower. Customers with Everyday Rewards memberships can link their account to get bonus points, earn points for paying bills, and the 25% GreenPower option for free.

Powershop - Shopper Market Offer

Variable rate electricity with no lock-in contract, flexible payments, zero fees for moving in, and up to 100% GreenPower. If you pre-purchase energy in the form of "Powerpacks" from their shop, you can get a discount on your entire bill. Billed monthly.

Tango Energy - Home Select

Fixed electricity prices for the first 12 months, after which they revert to variable. Has flexible payment options and is billed monthly, but lacks any GreenPower options.

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Are solar panels a good idea in Melbourne?
Melbourne is well known for its fickle and variable climate. From December to February, the area heats up with ample sunshine. Read more and request for a solar panel quote.

Who is the best energy provider in Australia?

What type of energy discounts do providers in VIC offer?

We went through all the energy plans on offer in Victoria to discover what kinds of discounts exist. Here are the four main types:

  • Pay on time discounts. Paying early or paying on time offers a percentage discount on your bill. When you miss a payment, this discount goes away.
  • Direct debit discounts. If you let your provider withdraw the value of your bill directly from your bank account each month, you'll get a discount.
  • Guaranteed discounts. Always apply, no matter what. This is the most reliable type of discount.
  • Bill credit. Mostly offered on sign up and involves money being subtracted from your energy bills.

According to our data, direct debit discounts are the most common discount variety offered by Victorian retailers. Discounts generally apply only during set benefit periods, and expire when they run out.

Discount typeExampleProviders that offer the discount
Pay on time discountsDiscount on total bill
Discount on total usage
Sumo, Diamond Energy, Lumo Energy, Red Energy, GloBird Energy
1st Energy, GloBird Energy
Direct debit discountsCovaU, Diamond Energy, GloBird Energy
Guaranteed discountsDiscount on total billCovaU, Energy Australia
Bill creditSumo Saver Credit
$50 sign up credit (all plans)
Sumo
Energy Australia
Other special discountsMega Pack
Free Power Bonus
Everyday Rewards extras
Powershop
Energy Locals
Origin Energy

Last checked March 2021.

How much is the energy rebate in VIC?

An energy rebate works by providing a certain amount of money back on your energy bill. To qualify for a particular rebate, you usually need to satisfy some condition or have a valid concession card.

Rebates come in two forms: a flat amount back (like $50), or a percentage of your power bill. If you want to know what energy rebates exist in Victoria, go to our energy rebates and concession guide and search the Victorian section.

When are off-peak and on-peak periods in VIC?

Power use is split into different periods, known as peak and off-peak. Unlike other states, Victoria does not have a shoulder period. These periods are only relevant on a time-of-use tariff, since single rate plans treat the whole day as a single peak time.

  • Peak. 7am - 11pm on weekdays. This is when electricity is used the most and attracts the highest prices.
  • Off-peak. All other times (11pm - 7am weekdays, all weekend). Electricity consumption drops in off-peak periods, meaning prices are lower.

How to read a meter in VIC

You can either have a technician visit to read your meter, or you can read it yourself. The technician route is easy, as all you have to do is make sure the technician can access your meter. With a smart meter, you won't even have to locate your physical meter.

Electricity can be dangerous, so if you choose to read your meter yourself you should take a few basic safety precautions. Make sure the meter and its housing don't show any signs of deterioration, including damage from water or animals, and burnt or melted components. Taking a reading will then depend on what meter you have, explained in full on our meter reading guide.

  • Smart meter. These read usage on around a half-hourly basis. You can't read a smart meter manually - instead, you can check your usage by logging onto your provider's page and asking for a usage chart.
  • Clock face meter. Write down the number on each clock face from left to right. When dials are between two numbers, take the lower, and ignore the dial labelled 1/10. Your usage will be your meter reading minus the reading from your last energy bill.
  • Electronic meter. Hitting the "display" button should show your usage. Note down all the readings it displays if there are several.

As a Victorian customer, you have the right to send a self-read of your meter to your energy provider so that you aren't given an estimated bill.

How often will you get your bill?

Victorian regulations require retailers to provide energy bills at least quarterly, or once per three months. Your provider may also decide to send the bill monthly or allow you to opt in to monthly billing.

  • Origin. Bills come monthly on the Origin Max Saver plan. Bills will not be mailed in paper form as part of this plan, only sent via email.
  • Energy Australia. The No Frills plan involves quarterly billing, with no option for monthly. Customers can select email or regular post, though paper bills will attract a small additional charge.
  • AGL. On AGL's Residential Essential Savers Plan, bills are issued quarterly by default, but customers can opt in for monthly billing instead. Bills are sent by email or can be mailed in paper form for an additional cost.

How do you connect electricity in VIC?

When moving from one property to another, you have to deal with switching over your electricity connection from the old to the new. There are a few ways to deal with this:

  • Use your old provider. Don't intend to switch plans or providers? Just contact your retailer and they'll sort it out for you. Be aware that not all plans are available at all addresses.
  • Get your landlord or agent to do it. When renting, your landlord is sometimes responsible for the energy account at the property. If that's the case, you can run through the details with them, and they can handle whatever connection fees might be applicable.
  • Compare online. A move can be a fresh start and a good chance to leave your old power plan for something better. Whether you simply want an improved deal or you can't remain on your old plan, comparing plans online is an excellent way to save money on electricity in the future.

Moving a connection from one house to another isn't always free. The distributor may charge one or both of a connection fee for moving in and a disconnection fee for moving out. This table shows the fees that Victorian distributors charge.

DistributorConnection feeDisconnection fee
Citipower$41.79$42.42
Powercor$61.66$65.55
Ausnet Services$22.04$22.04
Jemena$42.39$65.41
United Energy$54.52$54.52

Source: Origin Energy

How to get cheaper energy

  • Look at base rates. The most important number on an energy plan is how much you get charged per unit of energy you use. Outside of conditional discounts and other features, lower usage rates mean cheaper energy.
  • Investigate discounts. Discounts can be conditional or guaranteed. Usually, guaranteed discounts are better because they always apply, while conditional ones require you to meet a condition. Watch out for when these discounts expire, too.
  • Check tariff options. When your energy use leans more towards the morning or early afternoon, you might benefit from something like a time of use tariff instead of a flat rate. Time of use tariffs split the day into peak and off-peak times, charging way more for peak than off-peak use.
  • Compare regularly. In many cases, your rates can be changed at almost any time. On top of that, most discounts and benefits only apply for the first 12 months. Compare or switch regularly to make sure you get the best deal.

Key terms in VIC

FeatureDetails
Tariff typesSome plans charge you a single rate tariff (one rate based on use), whilst others charge you a time of use tariff (different rates based on your time of use).
DiscountsIn a free energy market, electricity and gas providers offer all sorts of discounts and energy plans tailored to specific types of consumers, and many offer discounts for new customers. Keep in mind, plans with introductory discounts may have higher charges later on. Look for energy plans that extend discounts to customers beyond the early stages of a contract. Some plans include discounts for paying on time or signing long-term contracts and many providers offer discounts if you bundle gas and electricity plans together.
Termination feesSome energy providers charge a fee when you terminate a contract before the end period. Early termination fees generally range from $40 to $100 and are specified in your contract. If you don't want to pay early termination fees, look for a no-lock-in contract that allows you to switch providers freely without incurring a penalty.
Payment optionsCheck if a provider lets you pay your bills in a variety of ways. If you're worried about paying bills on time, flexible options can help. Some providers let you purchase energy in advance, which can help limit bill shock.
Digital energy toolsMany providers in Victoria offer a variety of apps and online tools that let consumers measure their energy consumption. Knowing more about your energy usage patterns can help you make better energy decisions in the future.

Switching

Your choice of retail provider can make a noticeable difference to the size of your energy bill. Once you've compared electricity and gas plans and chosen a new provider, it's relatively easy to switch. It's simply a matter of applying with the new provider and cancelling your existing plan. Your new provider should generally be able to supply your energy by the next day.

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Compare electricity retailers and prices in Victoria April 2021

Based on the general usage in the CitiPower network the VDO reference price is $1,270 / year.

Energy prices change regularly in VIC, NSW, QLD, SA, ACT and TAS. Our pricing and estimates below may not always take these possible changes into account, so please confirm plan details and pricing with the provider before making a decision.

Name Product Features Reference Price Estimated Quarterly Price Reference Price Description Reference Price Desc Mobile More details
Residential Essentials
Customer service rating
AGL
Customer service rating
Has discount
GreenPower

11% less

than Victorian Default Offer

$282

Includes GST
With Residential Essentials, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,128 which is 11% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
With Residential Essentials, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,128 which is 11% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Powershop 100% Carbon Neutral
Customer service rating
Powershop Australia
Customer service rating
No lock-in
GreenPower

8% less

than Victorian Default Offer

$292

Includes GST
With Powershop 100% Carbon Neutral, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,168 which is 8% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
With Powershop 100% Carbon Neutral, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,168 which is 8% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Lumo Value
Customer service rating
Lumo Energy
Customer service rating
O
GreenPower

14% less

than Victorian Default Offer

$273

Includes GST
With Lumo Value, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,092 which is 14% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
With Lumo Value, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,092 which is 14% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
No Frills - Peak Only
Customer service rating
EnergyAustralia
Customer service rating
Has discount
GreenPower

8% less

than Victorian Default Offer

$292

Includes GST
With No Frills - Peak Only, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,168 which is 8% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
With No Frills - Peak Only, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,168 which is 8% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
The One Plan
No lock-in
GreenPower

20% less

than Victorian Default Offer

$252

Includes GST
With The One Plan, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,008 which is 20% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
With The One Plan, for a residential customer who consumes 4000 kwh a year on a flat rate tariff in the CitiPower network, the lowest annual cost is $1,008 which is 20% less than the Victorian Default Offer (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Market Offer
No lock-in
GreenPower

16% less