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Electricity and gas providers in NSW

Who's offering cheap rates in New South Wales this month?

Updated . What changed?

Fact checked
Compare prices for electricity providers in NSW (October 2020) Compare rates
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We’re committed to our readers and editorial independence. We don’t compare all products in the market and may receive compensation when we refer you to our partners, but this does not influence our opinions or reviews. Learn more about Finder .

🧪How we determined popular brands

The most popular brands were based on market share using figures from the Australian Energy Regulator (AER's) Annual retail markets report 2018-19 (Table 1.1.). Keep in mind that the most popular brand may not always be the best for you, and you're encouraged to compare for yourself to find one that works for you.

Compare prices for electricity providers in NSW (October 2020)

Disclaimer: Here are some of the best deals from retailers on our database that include either a link to the retailers website for more information or to a form from an energy broker to enquire for more information. We compared prices for based on a residential customer in NSW (Postcode: 2000) who consumes 3,900 kWh a year on a single rate tariff in the Ausgrid network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying. Please use our engine for a specific comparison in your postcode.

Name Product Features Reference Price Estimated Quarterly Price Reference Price Description Reference Price Desc Mobile More details
Origin Go
Customer service rating
Origin Energy
Customer service rating
No exit fee
Ongoing contract with 12 months benefit period

18% less

than the reference price

$300

Includes GST
With Origin Go, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,200 which is 18% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
With Origin Go, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,200 which is 18% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Total Plan Home
Customer service rating
EnergyAustralia
Customer service rating
No exit fee
Ongoing contract with 1 Year benefit period

15% less

than the reference price

$310

Includes GST
With Total Plan Home, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,240 which is 15% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
With Total Plan Home, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,240 which is 15% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Priority Plus (Single Rate)
Customer service rating
Alinta Energy
Customer service rating
No exit fee
No lock-in

21% less

than the reference price

$289

Includes GST
With Priority Plus (Single Rate), for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,156 which is 21% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
With Priority Plus (Single Rate), for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,156 which is 21% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Kogan Energy Market Offer
No exit fee
No lock-in

26% less

than the reference price

$272

Includes GST
With Kogan Energy Market Offer, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,088 which is 26% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
With Kogan Energy Market Offer, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,088 which is 26% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Sumo Assure Residential
Customer service rating
Sumo
Customer service rating
No exit fee
Ongoing contract with Ongoing benefit period

22% less

than the reference price

$284

Includes GST
With Sumo Assure Residential, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,136 which is 22% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
With Sumo Assure Residential, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,136 which is 22% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
The One Plan
No exit fee
No lock-in

24% less

than the reference price

$278

Includes GST
With The One Plan, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,112 which is 24% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
With The One Plan, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,112 which is 24% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Residential Market
Customer service rating
Dodo Power & Gas
Customer service rating
No exit fee
No lock-in

18% less

than the reference price

$301

Includes GST
With Residential Market, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,204 which is 18% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
With Residential Market, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,204 which is 18% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
Residential Market
No exit fee
No lock-in

18% less

than the reference price

$301

Includes GST
With Residential Market, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,204 which is 18% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
With Residential Market, for a residential customer who consumes 3900 kwh a year on a flat rate tariff in the Ausgrid network, the lowest annual cost is $1,204 which is 18% less than the reference price (including any discounts). Your actual bill will differ, based on your actual usage and tariff type.
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Prices last checked on October 2020 and are subject to change. To view more plans, you can use our engine. Please use our engine for a specific comparison in your postcode.

Who is the cheapest electricity provider in NSW?

Here are the cheapest deals from retailers in our database. We compared prices for based on a residential customer in NSW (Postcode: 2000) who consumes 3,900 kWh a year on a single rate tariff in the Ausgrid network. We show one plan per provider and the estimated price includes conditional discounts (if any). Any plans with special eligibility requirements are excluded from this list. Your actual bill may vary, depending on your usage. Always check the provider's site before applying.

Tip: Sort the plans below by 'estimated quarterly price'.

Name Product Basic Plan Information Documentation (BPID) Reference Price Estimated Quarterly Price
Origin Energy
Origin Go

18% less

than the reference price

$300

Includes GST
Alinta Energy
HomeDeal (Single Rate)

16% less

than the reference price

$308

Includes GST
EnergyAustralia
Total Plan Home

15% less

than the reference price

$310

Includes GST
Red Energy
Living Energy Saver

10% less

than the reference price

$330

Includes GST
Kogan Energy
Kogan Energy Market Offer

26% less

than the reference price

$272

Includes GST
Sumo
Sumo Assure Residential

22% less

than the reference price

$284

Includes GST
Discover Energy
Ausgrid Residential Single Rate Smart Saver

18% less

than the reference price

$299

Includes GST
Mojo Power
All Day Breakfast

31% less

than the reference price

$254

Includes GST
AGL
Residential Essentials

15% less

than the reference price

$311

Includes GST
OVO Energy
The One Plan

24% less

than the reference price

$278

Includes GST
Enova Energy
Enova Community Plus

15% less

than the reference price

Further 2% off the reference price if you always pay on time.
$302

Includes GST and conditional discounts
Powerclub
Powerbank Home Flat

24% less

than the reference price

$278

Includes GST
Elysian Energy
Elysian Market Residential Simple Plan (NAG)

13% less

than the reference price

Further 3% off the reference price if you always pay on time.
$309

Includes GST and conditional discounts
Dodo Power & Gas
Residential Market

18% less

than the reference price

$301

Includes GST
Commander Power & Gas
Residential Market

18% less

than the reference price

$301

Includes GST
QEnergy
Home Your Way SR

Equal to

the reference price

$365

Includes GST
People Energy
Standing Retail Contract SR

Equal to

the reference price

$365

Includes GST
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Best electricity and gas providers in NSW

Although there is no 'best' retailer, to give you a general guide, here are 5 top electricity and gas retailers by complaints percentage.

  1. Powershop
  2. ActewAGL
  3. EnergyAustralia
  4. Dodo
  5. Origin Energy
RetailerNumber of customers in NSWTotal complaintsas a proportion of customers
Powershop33,7501350.40%
ActewAGL29,6252370.80%
EnergyAustralia1,009,83318,1771.80%
Dodo32,2737102.20%
Origin Energy1,145,30426,3422.30%
amaysim Energy53,8931,5092.80%
Alinta Energy95,8392,9713.10%
Powerdirect22,1829764.40%
AGL810,28842,1355.20%
Red Energy235,36412,9455.50%
Simply Energy34,0572,3847.00%

Source: AER, Annual retail markets report 2018-19. We looked at complaints to the 10 largest retailers in New South Wales (by customers) and ranked them by the smallest proportion of complaints to a retailers total customers. If you want a better idea of who the best energy provider is in Australia overall, check out our picks.

Is electricity expensive in NSW?

1Our research found that the average quarterly electricity bill in Australia is around $363. NSW came in slightly more expensive at $386 per quarter.

StateAverage quarterly billAnnual bill
New South Wales$386$1,544
Victoria$338$1,352
Queensland$347$1,388
South Australia$405$1,620

1.Average bills per state are based on Finder's Customer Sentiment Tracker. Finder's Consumer Sentiment Tracker takes responses from 16,000 Australians to get an average figure. The last number was last checked in August 2020. We will continue to update this data.

You can save by switching

As of 1 September 2020, the cheapest estimated price that we found for a plan in NSW (Postcode: 2000) is $1,064 per year ($266 per quarter). If the average bill holder was to switch to the cheapest plan, they would be able to save $480 in the year.

ComparisonQuarterlyAnnual
Average bill$386$1,544
Cheapest plan available (estimated price)2$266$1,064
Savings-$120-$480

2.The cheapest price available on Finder was found by searching our engine for results using the following postcodes: (2000 - Sydney). Prices are based on a residential customer who consumes the following amount of energy per year on a single rate tariff: (3,900 kWh for NSW). Prices are subject to change.

Is gas expensive in NSW?

1Our research found that the average quarterly gas bill in Australia is around $213. NSW came in slightly cheaper at $190 per quarter.

StateAverage quarterly billAnnual bill
New South Wales$190$760
Victoria$250$1,000
Queensland$168$672
South Australia$179$716

1.Average bills per state are based on Finder's Customer Sentiment Tracker. Finder's Consumer Sentiment Tracker takes responses from 16,000 Australians to get an average figure. The last number was last checked in August 2020. We will continue to update this data.

You can save by switching

As of 1 September 2020, the cheapest estimated price that we found for a plan in NSW (Postcode: 2000) is $744 per year ($186 per quarter). If the average bill holder was to switch to the cheapest plan, they would be able to save $16 in the year.

ComparisonQuarterlyAnnual
Average bill$190$760
Cheapest plan available (estimated price)2$186$744
Savings-$4-$16

2.The cheapest price available on Finder was found by searching our engine for results using the following postcode: (2000 - Sydney). Prices are based on a 3 person household who owns a gas heater. Prices are subject to change.

NSW electricity and gas providers

Provider (Click on provider name to read review)⚡ Electricity♨️ Gas☀️ Solar
1st Energy
ActewAGL
AGL
Alinta
amaysim
Amber Electric
Click Energy
Commander
CovaU
DC Power Co
Diamond Energy
Discover Energy
Dodo
Energy Locals
EnergyAustralia
Enova Energy
Mojo Power
Momentum Energy
Origin Energy
Pooled Energy
Powerdirect
Powerclub
Powershop
QEnergy
ReAmped Energy
Red Energy
Simply Energy
Sumo

Business owners can also sign up for plans with Next Business Energy and Blue NRG.

Plans from some of the main energy providers in NSW: What's on offer?

Note: Plan information last checked in July 2020.

AGL - Residential Essential Savers

Simple variable rate electricity with no lock-in contract and flexible billing options. The plan lasts for one year, after which AGL will inform you whether you're being placed on a new energy plan. You can choose between 10% and 100% GreenPower.

Energy Australia - Total Plan Home

The Total Plan offers a guaranteed discount off your energy bill and fixed rates for the first 12 months. Billing is only offered quarterly but there are no exit fees. You can choose between 10% or 100% GreenPower, and have the choice of opting in for complete carbon offsets of your power after 6 months.

Origin - Max Saver

Variable rate electricity with no lock-in contract and a 12 month benefit period. You have to sign up for direct debit payments, online-only communication and billing, and download the Origin app to access this plan. Billed monthly with 25% to 100% GreenPower options available.

Powershop - Shopper Market Offer

Variable rate electricity with no benefit period, flexible billing, and no connection fee when you move to a new property. You get a sizable discount off the rate if you pre-purchase power in the form of Powerpacks from their shop. A 100% GreenPower option is available.

OVO - The One Plan

Variable rate electricity where you must pay by direct debit. Plans are 100% carbon neutral and have 10% GreenPower by default, but you can pay for extra GreenPower if you wish. A monthly billing option is available, and there is no set benefit period.

What types of discounts do energy providers in NSW offer?

In order to find out what discounts are available from the various providers in NSW, we combed through the plans on offer. Here's a summary of discount types you can get in NSW:

  • Bonus credits. Bonus credits are usually handed out as a sign up incentive, and represent a monetary value that's subtracted from your energy bill.
  • Pay on time discounts. So long as you pay your bill on or before the due date, you'll receive a certain percentage discount off the total cost. This discount vanishes when you miss a payment or are late.
  • Direct debit discounts. This discount applies when you pay your bill via direct debit, rather than any other payment method.
  • Guaranteed discounts. Arguably the best type of discount. Guaranteed discounts apply always and don't require any special conditions.

Remember that many discounts only apply for a certain amount of time known as the benefit period. Once this runs out, the discount expires.

Discount typeExampleProviders that offer the discount
Bonus credits$75 Credit for online sign up
Up to $40/$240 in bonus credits p.a.
Sumo Saver Credit
AGL
AGL
Sumo
Pay on time discountsPay on time discount on total bill
Pay on time discount on total usage
1st Energy, Globird Energy, Sumo, Red Energy, Diamond Energy
Elysian Energy, Enova Energy, Future X Power, 1st Energy
Direct debit discountsCovaU, Diamond Energy, ActewAGL, Globird Energy, Origin Energy
Guaranteed discountsGuaranteed discount on total bill
Guaranteed discount on total usage
EnergyAustralia, Powerdirect
ActewAGL, Discover Energy, Origin Energy, CovaU
Other special discountsMega Pack
Early Bird Discount
Free Power Bonus
Powershop, Powershop Australia
Lumo Energy
Energy Locals

Last checked December 2019

How does the NSW energy market work?

You might pay your energy retailer but they're not actually responsible for delivering electricity and gas to your home — that's the job of the energy distributor. An energy retailer, on the other hand, buys electricity and gas from the distributor and sells it to you at a higher price. Your distributor might differ depending on where you live in NSW but will be one of the following:

Three distributors maintain the electricity grids in different parts of the state:

DistributorDetails
Endeavour EnergySouth and west metro Sydney, including the nearby Blue Mountains and the Illawara region
AusgridInner, north, and east metro Sydney and nearby regions
Essential EnergyCountry and regional New South Wales

There are also three gas distributors operating in NSW:

DistributorDetails
Central Ranges SystemTamworth
Jemena Gas NetworksSydney, Central Coast, Newcastle, Wollongong and areas of country NSW
Wagga Wagga Gas Distribution NetworkWagga Wagga and Albury

How much is the energy rebate in NSW?

The way energy rebates function in Australia is that you'll get a certain amount of money back on your energy bills if you qualify for them. In order to be eligible for such a rebate, you'll usually need to meet a certain requirement such as holding a valid concession card.

Rebates can either be a flat sum or a percentage of your total bill. To see what energy rebates are available, head over to our energy rebate and concession guide and check the New South Wales section.

When are off-peak and on-peak electricity periods in NSW?

When you consume electricity during the day, you'll either be doing it during an on-peak, off-peak, or shoulder period. These distinctions generally only matter if you're on a time-of-use tariff or similar, since a flat usage rate treats the whole day as a single peak period. Otherwise, these periods are defined as:

  • On-peak. Runs from 2pm to 8pm weekdays. This is the period of highest power use and highest prices.
  • Off-peak. Runs from 10pm to 7am every night. This is the period where power consumption is at its lowest across the state, meaning prices are lower, too.
  • Shoulder. All other times that are not peak or off-peak. Prices are typically between those of peak and off-peak power. Not all distributors or retailers use shoulder periods and rates.

How to read an electricity meter in NSW

There are two ways to get your meter read: either you can read it yourself, or a technician will come to take a read for your energy retailer. If a technician is reading it, you don't have to do very much. Simply ensure that they have unimpeded access to the meter when they arrive, and they'll do the rest.

If you want to take a reading yourself, you'll first have to make sure that you can do it safely. Check your meter or meter housing for signs of deterioration, including damage done by water or animals, exposed wires, or burnt or melted parts. After that, reading will depend on what kind of meter you have. There's a full explanation on our meter reading guide.

  • Clock face meter. Note the number on each clock face from left to right. If a dial is between two numbers, take the lower of the pair. Ignore the additional dial labelled 1/10. Usage is your meter reading minus the reading at your last bill.
  • Electronic meter. Press the "display" button. It may scroll through several readings — take note of each one.
  • Smart meter. These record usage in 15- or 30-minute intervals but are unable to be read manually. To check your usage, you'll have to log onto your retailer energy account and request a usage chart.

How often will I get my bill?

In NSW, you'll receive an electricity bill quarterly at bare minimum — that is, every 3 months at least. Some retailers, however, will either send it monthly or let you opt in for monthly bills instead. Here's how a few major retailers handle bill frequency on their major plans.

  • Origin. Bills are sent monthly on their Origin Max Saver plan. As part of this plan, bills are only sent via email and won't be mailed in paper form.
  • Energy Australia. Bills are sent quarterly on their No Frills plan, and there's no option for monthly billing. Customers can choose between emailed bills or paper bills at no extra cost.
  • AGL. Bills are sent quarterly by default on their Residential Essential Savers Plan, but customers can opt in for monthly billing instead. Bills are sent by email or can be mailed in paper form at no extra cost.

How do I connect electricity in NSW?

When you move house, you need to sort out the business of disconnecting your old property and hooking up your new one. You have a few choices when it comes to this:

  • Use your old provider. If you're keeping the same energy plan when you move, you can just inform your current retailer and let them sort out the switch. However, you may not have access to your current plan at your new address.
  • Get your landlord or agent to do it. If you're renting, there's a chance that the landlord will be responsible for the energy account at the new property. You can sort the details out with them, letting them handle the connection fee if needed.
  • Compare online. Moving is a great opportunity to search around for new deals. Whether your old plan isn't available or you just want better prices, comparing online may lead you to an electricity plan that saves you money.

Note that moving house can incur extra fees for switching over your electricity. Energy distributors can charge you both a disconnection fee for your old property and a connection fee for where you're moving in. The table below shows the fees charged by distributors in NSW.

DistributorConnection/disconnection fee
Ausgrid$12.24
Endeavour$41.58
Essential$19.29

How to get cheaper energy

  • Check base rates. When it comes to energy, the single most important number is the rate you get charged per unit of energy. All other factors and discounts aside, a lower usage rate translates into cheaper energy.
  • Be careful about discounts. Discounts come in two forms: conditional, which only apply so long as you meet the conditions, and guaranteed, which apply no matter what. As a rule, guaranteed discounts are better, but both kinds often only apply for a certain length of time before expiring.
  • Consider other tariffs. If you tend to use energy a lot during the morning or daytime, you might consider a time of use tariff rather than flat rate. These tariffs split the day into peak and off-peak times, charging way more for peak than off-peak use.
  • Compare regularly. In many cases, your rates can be changed at almost any time. On top of that, most discounts and benefits only apply for the first year or two of your plan. Compare regularly to make sure you're getting the best deal.

How to compare energy in NSW and find the best plan for you

1. Understand these terms before you compare

If you're in NSW, then you should familiarise yourself with the following terms:

2. Review your personal needs

When comparing electricity deals in NSW, don't be lured in by the cheapest deal; it's not necessarily the best one for you. Look for discounts, special offers or unique plans that suit your needs. To get the right deal for you, ask yourself:

  • What time of day you use the most amount of electricity and gas (e.g., when do you use the most appliances)?
  • Are you happy being locked in for longer on a good deal or do you want the flexibility to change regularly?
  • Do you want a discount for paying via direct debit?

3. Compare plan features

Check for the following terms when comparing NSW plans:

FeatureDetails
Estimated priceAn estimated price is the lowest possible price available based on default usage rates. It should give you a rough idea of how much a plan will cost you.
DiscountsMany providers in NSW offer discounts for new customers. This alone can make switching worthwhile, but make sure to check if the discount extends beyond the early stages of a contract. Some providers also offer discounts for customers who regularly pay their bills on time or who pay using direct debits.
FeesSome energy providers charge connection fees for new customers or exit fees for customers who terminate a contract early. You should factor this in to your costs when comparing retailers and deciding if switching will help save you money. Fees typically range from $40 to $100 and will be specified in your contract.
Payment optionsCheck to see what options the provider offers for paying your bills. For some customers, flexibility can mean the difference between paying on time or paying late and incurring a fee.
Energy monitoringIf you need both gas and electricity services, you may be able to get a discount for signing up for both with a single provider.
Payment optionsSome providers let you track your energy usage through a smartphone app. This can help you understand your usage patterns and know exactly what you're paying for when it comes to energy.

Switching

Your choice of retail provider can make a noticeable difference to the size of your energy bill. Once you've compared electricity and gas plans and chosen a new provider, it's relatively easy to switch. It's simply a matter of applying with the new provider and cancelling your existing plan. Your new provider should generally be able to supply your energy by the next day.

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8 Responses

  1. Default Gravatar
    AdelesaJune 26, 2017

    Is the price for gas and electricity are the same for every provider in NSW. Or each provider set their own price for gas 7 electricity

    • Default Gravatar
      LiezlJune 26, 2017

      Hi Adelesa,

      Thanks for your question.

      Gas and electricity prices in NSW vary between energy providers. They also offer deals such as discounts to stay competitive in the market.

      If you want to receive a quote from providers you may click the “Enquire Now” button and fill in your details on the form. The consultant will work with you to compare a range of energy suppliers in your area.

      Cheers,
      Liezl

  2. Default Gravatar
    StephanMay 21, 2017

    Who can supply LPG in a large bottle to our property in Pokolbin. We want to drive our Rinnai 25 LPG heater. We do not have access to natural Gas network.

    • Avatarfinder Customer Care
      DeeMay 22, 2017Staff

      Hi Stephan,

      Thanks for your question.

      You may want to try Origin Energy as they offer LPG gas delivery.

      Alternatively, you may also directly contact and inquire from any of the energy providers we have listed above if they deliver LPG in your area.

      Cheers,
      Anndy

  3. Default Gravatar
    rollyApril 27, 2016

    when does the 60cent solar rebate finish?

    • Avatarfinder Customer Care
      ShirleyApril 28, 2016Staff

      Hi Rolly,

      Thanks for your question.

      The NSW solar bonus is due to end on 31st Dec 2016.

    • Default Gravatar
      freshOctober 27, 2016

      With the solar rebate ending what type of options available are there for those coming off the current rebate?

      Is Finder organising a special deal for those large numbers with solar power currently receiving the rebate?

    • Avatarfinder Customer Care
      ShirleyNovember 10, 2016Staff

      Hi Fresh Mullet,

      Thanks for your question.

      Unfortunately the government has not announced any further rebates. finder.com.au is always working hard to get exclusive deals for our users.

      If you would like to discuss your options, you may want to speak to an energy consultant.

      Cheers,
      Shirley

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