eBay launches its new Australian best price beating guarantee

Posted: 3 July 2018 12:08 pm

"We know eBay sellers have the best prices, and we’re willing to put our money where our mouth is."

Savvy shoppers know that a best price guarantee is a great way to score a bargain. If you're unaware of what a best price guarantee is, then let us enlighten you. If you're shopping for an item and find it cheaper somewhere else, then the original retailer will not only match that price, but beat it!

This notion isn't brand new in the shopping world but is a huge step for eBay due to the abundance of stock on the site. What the online retailer is now promising is that shoppers who find the same item elsewhere for a cheaper price within 48 hours can receive a voucher for the price difference as well as an extra 5% off.

“We know eBay sellers have the best prices, and we’re willing to put our money where our mouth is. If Aussie shoppers do manage to find a cheaper price, we’re not just matching prices – we’re beating them," said Julie Nestor, Chief Marketing Officer for eBay.

“We have the best products at the best prices, so Aussies don’t have to shop around – but if you do buy a new product on eBay and see it cheaper elsewhere, we’ve got you covered," she continued.

This new movement makes eBay an incredible threat in the retail world. The best price guarantee, paired with free shipping, guaranteed delivery and returns make them an ideal option for Australian shoppers to turn to. Plus, with the recent launch of Amazon Australia, eBay has very evidently upped its game in order to stay relevant for Australian consumers.

How does it work?

If you manage to find a cheaper price on your new eBay item, all you need to do is open the customer service online chat window, share your eBay item ID as well as the link to the cheaper item found. It's important to note that this must be done within 48 hours.

If completed, you'll be provided with an eBay voucher for the price difference alongside an additional 5% off the total competitor's price.

We really commend eBay for this choice and allowing Australian shoppers the best possible experience. Plus, there is no better time to buy with end of financial year sales and eBay is offering 10% discount on purchases until 8 July.

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