Dodo Super Saver Policy Review

Find out if Dodo's Super Saver budget travel insurance policy is right for you.

If you’re hunting for travel insurance for your next holiday, Dodo Travel Insurance is well worth a look. With five levels of cover available to suit the needs and budgets of a variety of travellers, Dodo aims to offer affordable insurance protection for Australians. All policies are backed by Dodo’s 24/7 World Wide Emergency Assistance to ensure that you can always get home safely.

Review the product details for Dodo Super Saver and receive quotes

Brands Product Product Details Apply
Dodo Travel Insurance Super Saver

Unlimited medical emergency assistance

$2,500 luggage and personal effects

$1 million personal liability

$200 default excess

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What does the Super Saver policy cover?

Dodo Super Saver Travel Insurance includes the following benefits:

  • Overseas medical and hospital expenses. The Super Saver policy includes unlimited cover for medical and hospital expenses you incur whilst overseas. This includes emergency medical, surgical and hospital treatment, ambulance costs and the cost of your return to Australia earlier than planned if medically necessary. Cover is also provided for extra accommodation and travel expenses if you are unfit to return to Australia when planned, as well as for the cost of returning your remains to Australia if you die.
  • Additional expenses. Under this benefit, cover is provided when you need to return home to Australia earlier than planned. This includes cover for your additional accommodation, meals and travelling expenses when you or your travelling companion are deemed medically unfit to continue with your journey, or you need to return to Australia following the sudden death, serious sickness or serious injury of a relative or business partner. Cover also applies when your passport and travel documents are lost or stolen, if your home or business premises in Australia are seriously damaged or if there is any accident involving your means of transport.
  • Luggage and personal effects. Dodo Super Saver Travel Insurance provides cover for luggage and personal items that are lost, stolen or damaged during your trip. This includes cover for the cost of their repair or replacement.
  • Personal liability. Dodo Super Saver Travel Insurance includes $1 million of personal liability cover if you are deemed responsible for causing bodily injury to someone else or damage to their property during your trip.

Any additional features?

  • Reduce your excess. You can elect to choose a higher policy excess amount in return for lower premiums, or you can opt to waive your excess entirely and pay higher premiums for cover.
  • Snow sports cover. Dodo Super Saver Travel Insurance allows you to add snow sports cover to your policy. This extra-cost policy provides cover for snow sports equipment, equipment hire, lift pass, ski pack, piste closure and avalanche cover.
  • Additional specified items cover. If you are taking an item on your journey that has a value of more than $750 you can pay an extra premium to increase the level of cover for that item. The maximum sum insured is $4,000 for a single item, and up to $6,000 for combined items.

What isn’t covered?

As a budget policy, Dodo Super Saver Travel Insurance does not provide cover for a range of potential travel risks, including:

  • Cancellation and amendment fees
  • Delayed luggage
  • Travel documents and credit cards
  • Theft of cash
  • Travel delay
  • Rental vehicle insurance excess

What are some of the typical exclusions on the Dodo Super Saver?

In addition, your Dodo Super Saver Travel Insurance claim will not be paid if:

  • It arises due to a pre-existing medical condition
  • It arises due to suicide or attempted suicide
  • It is caused by you or your travelling companion consuming alcohol or drugs (except taken as prescribed by a medical practitioner)
  • It is caused by war, revolution or insurrection
  • It is caused by civil riots, strikes or industrial action (except those which were not public knowledge when you booked your trip)
  • It arises due to you riding a motorcycle (unless you hold a valid licence appropriate for the country you are in, and, if on a vehicle 125cc or higher, you have an appropriate licence to operate an equivalent-powered motorcycle in Australia)
  • You travel to a country on the Department of Foreign Affairs and Trade’s “Do Not Travel” list
  • It is for consequential loss
  • It arises because you take part in manual labour, missionary work or humanitarian work
  • It arises because you participate in any professional sports
  • It arises because you fail to get the vaccinations or inoculations needed to travel
  • It arises due to errors or omissions in your booking arrangements

How do I claim?

If you wish to make a claim on your Dodo Super Saver Travel Insurance policy, you’ll need to notify the insurer of your intent to do so within 30 days of completing your travel. You will need to contact Dodo Insurance to obtain and complete the relevant claim form.

You must also provide:

  • Original invoices and receipts relating to your loss or expenses
  • Your insurance certificate
  • Any other information the insurer requires, in English (or translated into English)

Common questions about this policy

Q: Who can purchase a policy?

A: To be eligible for a Dodo Super Saver Travel Insurance policy you must be an Australian resident up to 100 years of age. You must also purchase cover before you depart on your trip.

Q: How can I purchase a policy?

A: You can purchase cover online through Dodo’s website or over the phone by phoning Dodo’s Contact Centre.

Q: Who is the underwriter of this insurance policy?

A: Dodo’s travel insurance policies are underwritten by Auto & General Insurance Company Limited.

Q: Is there a cooling-off period?

A: Yes. A 14-day cooling-off period begins on the day you purchase your cover. You can cancel your policy during this period and receive a full premium refund.

Q: Are my children covered by my Dodo Super Saver Travel Insurance policy?

A: Yes. Your children are covered as long as they are under 18 years of age, financially dependent on you, travelling with you and named on your insurance certificate.

Q: How much is the excess that I will have to pay when I make a claim?

A: A standard excess of $200 applies to Dodo Travel Insurance policies.

Q: Can I reduce this excess?

A: Yes. Dodo gives you the option of halving your excess if you are willing to pay higher premiums. Alternatively, you could waive the excess altogether and pay higher premiums as well.

Q: What happens if I have a medical emergency overseas?

A: You (or your travelling companion) must phone Dodo as soon as possible if you require hospitalisation, emergency transportation services or need to return to Australia. Dodo’s 24/7 emergency assistance number can be contacted from anywhere in the world.

Q: What if I want cover for a trip within Australia?

A: You may wish to consider Dodo’s Domestic Travel Insurance policy.

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Maurice Thach

Maurice is a publisher for Daily research of Australia's insurance offerings allows him to breakthrough the noise of the many policies out there to uncover what can (and can't) be covered. Maurice hopes to make finding the right insurance easier for all.

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