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Shipping costs vary from product to product, as not all products qualify for free shipping and the weight of products is also a factor. Products with free shipping are sent via the regular postal service and take 7 - 30 business days for delivery. DHL deliveries take place in 3-7 business days and costs vary from product to product.
Some products can ship via EMS, with this method taking 5-10 business days. The time frame for UPS deliveries is 3-7 business days. FedEx deliveries also take 3-7 business days.
If you wish to return an item you purchase from DinoDirect you have to apply for a Return Merchandise Authorisation (RMA). Upon your RMA’s approval, return the item to the provided return address. If the return is because of a DinoDirect fault, the company covers the returning fee by the regular postal service. If you pay a $0.99 insurance fee at the time of purchase you don’t have to pay this fee.
In other cases the returning fee depends on local postal costs. You have to pay this fee in advance and once DinoDirect receives the item you can get a refund.
DinoDirect has customers in more than 200 countries and aims to bring global products closer to its worldwide customer base at competitive prices. It also aims to increase its competitive edge by adding to its ever-growing assortment of merchandise. The fact that it depends on a highly efficient supply-chain system ensures deliveries in the shortest possible time.
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