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DiDi’s contactless delivery is now available in Sydney


From birthdays to isolation must-haves, sending items across Sydney just got a whole lot cheaper and safer.

It's official: As of 3 August 2020, Sydney-siders can now send and receive parcels from friends and family through the DiDi rideshare app.

With the COVID-19 crisis still looming, DiDi has decided to keep people connected across the city with no exceptions for those of you who are self-isolating.

The DiDi Australia general manager, Mr Lyn Ma said that, "DiDi is pleased to offer our community another way to stay connected during this trying time, while keeping health and safety an absolute priority".

Not only is this a great way for relatives and friends to stay in touch, but it keeps driver-partners on the road.

So how does it work?

Start off by making a request on the app. After putting the delivery location into the search bar, you'll then be able to select "DiDi Delivery". Once you confirm the addresses, your delivery is good to go.

If you need the item picked up from a different address, you can pop that location into the pick-up section of the app.

For health reasons, when the driver arrives you'll have to place the parcel into the vehicle yourself and confirm the recipient's name with the driver.

Be sure to add your family member's or friend's number into the app so they can receive live tracking on their parcel. Due to privacy reasons, the driver won't have their contact details or be able to get in touch once they've arrived.

Costs are charged once the parcel has been delivered. Prices start from $8.90 which cover routes up to 2.5km. Other sample routes include 8km trips from $16.19 and $25.50 for distances around 15km.

We compared DiDi's starting fare to Australia Post's small express satchel which comes to $12.20. With this in mind, you're saving $3.30 per parcel sent. It's important to consider how urgently you want your package delivered, posting takes up to a day or so, whereas DiDi can deliver in real time.

The service has already seen success in both Melbourne and Perth, with the most popular parcels being gifts and personal items.

Yet to check out DiDi for yourself? Score a $20 DiDi credit with our exclusive deal.

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