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Deliver with Amazon Flex

Looking to make some extra cash?

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Cristal Dyer
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Looking for a flexible way to make some extra cash? We might just have found your next part-time (or full-time) gig.

Chances are you've heard of Uber, Ola and the many other ride-share platforms that connect passengers with drivers willing to help them get from A to B. Well, Amazon Flex has entered the arena and is proving to be a popular option for drivers around Australia, minus the chatty passenger in the back seat.

What's in this guide?

What is Amazon Flex?

Amazon Flex is the delivery program Amazon uses to recruit drivers to move packages from central delivery stations to customers' homes.

How does Amazon Flex work?

Think Uber but for delivery drivers. Instead of picking up passengers and dropping them off, Amazon Flex drivers pick up packages from delivery stations and deliver them to customers.

Drivers choose which days and hours they'd like to work and Amazon assigns them a shift, also referred to as a delivery block.

How much can I make?

Your earnings for each delivery will be displayed with each delivery block along with pick-up location and estimated duration. This will be a minimum amount for completing a block, regardless of whether the block takes less time to complete than estimated.

For example, if you see $108 for a four-hour block, this will be the minimum amount you will earn. Minimum wage does come into play and you can find more information based on your area in Amazon's Useful Link for Owner-Drivers.

Where is Amazon Flex available?

Amazon Flex is currently available in Sydney and Melbourne.

How to sign up as a driver

Ready to get behind the wheel for Amazon? Here's a quick start-up guide for new drivers.

  1. Download the Amazon Flex app
  2. Sign up for Amazon Flex by creating a new Amazon account or using your existing Amazon account
  3. Select a service area for picking up and delivering packages
  4. Provide tax and payment details
  5. Review videos provided to learn about delivery best practices
  6. Provide answers to questions that will be used for a background check

Driver requirements

To sign up to become an Amazon Flex driver, you must meet the following criteria:

  • Be at least 20 years old
  • Have a full, unrestricted, Australian driver's licence
  • Have a qualifying vehicle
  • Hold valid insurance
  • Have an iPhone or Android smartphone

What type of vehicle do I need?

For Amazon.com.au deliveries, you'll need a four-door, passenger vehicle or similar. Two-door passenger vehicles and utes or trucks with open trays or beds do not qualify

What kind of insurance do I need?

You'll need to maintain the required personal automobile insurance for delivering packages in your area. In addition, you'll need a liability policy for third-party property damage. Confirm with your insurance provider for more information.

Amazon provides drivers with Amazon Insurance Coverage at no cost to you. This is in addition to your personal coverage and applies when you deliver packages or return undelivered packages with Amazon Flex.

Amazon's policy includes the following:

  • Auto liability coverage
  • Third party property damage
  • Contingent comprehensive coverage

What kind of phone do I need?

You'll need either an Android or iPhone to deliver for Amazon. These are the specific requirements:

Android

  • Android 6.0 or newer
  • 2 GB or higher RAM
  • Camera with flash
  • GPS Location Services
  • SIM card

iPhone

  • iPhone 5s or newer
  • iOS 11 or higher

Pros and cons of delivering with Amazon Flex

Pros

  • Know how much you'll make before you commit
  • Flexible
  • Very little human interaction

Cons

  • Heavy reliance on technology – you'll need the app and an Internet connection
  • Wear and tear on your vehicle
  • You don't get the same rights as a full-time delivery driver

Bottom line

Amazon Flex is a solid option if you're looking to turn your free time into some supplemental income. Check out our driver rideshare comparison to check out the alternatives like Uber and Ola.

Frequently asked questions

Do I need any special equipment?

Other than your phone, required insurance and vehicle, you are free to choose your clothing and can bring along whatever might help you with deliveries. Amazon recommends you wear a safety vest and provides these for free at delivery stations.

Can I take a passenger or pet along on deliveries?

Other than a service animal, it is not a good idea to bring a passenger with you. Besides the fact that Amazon's insurance doesn't cover passengers in the event of an accident, passengers aren't allowed to enter delivery stations or restricted pick-up areas and are not allowed to interact with customers.

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