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Pros
Cons
DadShop uses Australia Post for shipping their processed orders and depending on the circumstances it also uses its personal courier company to dispatch customer's order. Once the item is dispatched via Australia Post, it sends you an email with a tracking code so you can track your parcel.
They do not have any estimated duration to ship the processed order but if a product leaves their supplier's warehouse in two to four working days, it will take them another two to four working days to get their stock ready and send it out. This period does not cover the time of delivery.
All the returns and exchanges should be reported to them within 30 days after you receive an item. However, it is recommended that you return the items through a registered post because DadShop does not take responsibility for lost or damaged items in transit.
A notification will be sent to you once DadShop receives the returned product and a replacement item will be shipped to you within one to seven business days. Refunds will be credited within 14 business days. The customer has a responsibility for postage cost when he returns an item back to the warehouse. You should know that you cannot claim refunds for incorrect size returns.
DadShop is 100% Australian-owned. Its goal is to provide a high quality service that is beyond the customer's satisfaction. It believes in excellence when it comes to their business and treat their customers with utmost care. This is the reason why it constantly monitors its performance in order to keep customers happy and satisfied.
About DadShop and its history...
It ensures smooth running of its operations and has remarkable customer service. It also offers a live support at their online store. If you have any concerns, you can leave a message and it will do its best to resolve your query.
Being an environment friendly company, DadShop sends a tax invoice electronically to their customers' email addresses instead of sending paper-based tax invoice in the parcel.
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Where do I get promo codes from?
Hi Gaylene,
Thanks for your comment.
Unfortunately, there is no available Dad Shop promo code right now. I suggest that you visit this page from time to check for Dad Shop promo codes and deals.
Cheers,
Anndy