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Cushie Tushies knows that when you order nappies you expect to receive them in a timely manner, so they promise to post your items within one to five business days of your payment being confirmed. Specific delivery times depend on where you are located within Australia. You are able to pre-order products if you wish, and these kinds of orders will be delivered within 14 to 21 business days. Cushie Tushies will notify you as soon as possible if a delivery delay occurs.
Shipping rates are determined by your location in Australia, and will be indicated upon checkout when you enter your shipping address. Orders are delivered by Australia Post eParcel and will require a signature when received. If you are not around when your package is delivered, then you can pick it up from your nearest post office.
Cushie Tushies puts your satisfaction first and include warranties on all their products. These warranties cover most issues that you may experience with the items, save for any problems stemming from the fit of the nappy, leaking, or if you have not properly cared for the product.
The company guarantees their products with a six month warranty from date of purchase. If your items are delivered in a faulty state, Cushie Tushies will be happy to replace the products or fully refund or credit you for the purchase price minus shipping and handling costs.
All items must be returned in the original, unused condition that they were received in, and you will be responsible for any return shipping and handling fees.
Cushie Tushie was founded in 2005 by an Australian mum that wanted the convenience of a disposable nappy with the benefits of cloth nappies. The company was established on the premise of affordable, fun, and effective nappies for babies of all ages and sizes. Today, it’s owned and operated by mothers who know that new parents need to be updated on the newest innovations in baby care, as well as providing the very best, gentle products for your precious newborn.
Though Cushie Tushies is operated out of Australia, all products are made in China by mothers and parents employed by Cushie Tushies. They are committed to bringing choice to new parents who are looking for an environmentally-conscious product that will benefit their baby.
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