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With one of the largest online collections of great costumes for the dress-up needs of women, men and children, Costume Collection is a great place to find the perfect get-up for any occasion. Citing a 99.7% customer satisfaction rating, Costume Collection makes it possible for you to afford something new, clean and high-quality without needing to rent or borrow a costume.
Plus, Costume Collection offers fast delivery so you can dress up and impress on a time limit, too.
Costume Collection promo codes and discount vouchers for June 2021
Best selling Costume Collection costumes
Costume Collection Review: Pros and cons of Costume Collection
- Delivery choices. Costume Collection offers a range of delivery options, including same-day delivery for some orders. The company also offers free delivery Australia-wide.
- Email and live chat. The website offers a live chat option to ensure customers have quick and easy access to help when they need it. Available Monday to Friday between 9am and 5pm.
- Phone-based customer service. A new addition to the store, customers can now contact Costume Collection by phone for any inquiries Monday to Friday 10am-4pm.
- Secure shopping. When you are shopping online with Costume Collection you can be confident that your personal and payment information is secure. The company scans its website daily for viruses and uses a high level of data encryption to keep your information as safe as possible. It is also a Google Trusted Store with a rating of 4.8.
- Free next day delivery. Order before 4pm Sydney time for free next-day delivery. Certain locations only.
- No international shipping. Costume Collection does not ship internationally.
Shipping guide for Costume Collection
Even if you have left your costume shopping until the last minute, Costume Collection has a free same-day delivery option for customers. If you order by 4pm Sydney time, your order will be processed the same day and delivered to you from Sydney the next business day. You will be notified in an email when your package has shipped and you will be provided with a tracking code so you know where your order is at all times.
Costume Collection does not ship to anywhere else but Australia, so all costs will be in AUD and you will be protected by Australian consumer laws if any problems should arise with your purchase.
Refunds, exchanges and returns with Costume Collection
Costume Collection is so certain you’ll love your purchase that they are willing to offer 110% store credit so that you can exchange your unwanted item for something more suited without having to pay for it. If you need to make an exchange, simply create a new order to ensure that your newly selected item gets to you as soon as possible and then return your original item within three days of delivery to be eligible for a refund or an exchange.
The company will offer a refund, excluding any postage charges, if you need to return any unused items, as long as you contact them within three days of receiving your costume. The company will require you to provide the reason that you are returning the item; if you changed your mind or made a wrong decision, you will be charged a 25% or $10 restocking fee. Costume Collection will not issue refunds on any items that have been worn, damaged or altered in any way and cannot accept any returned hosiery or wigs for obvious reasons.
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