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Coronavirus in Queensland: Financial help and advice

Find information on QLD stimulus packages, border closures, travel restrictions, business shutdowns and more.

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warningWe’re working hard to provide the latest information on government announcements, stimulus packages and support for Australians across the country. However, the situation is developing constantly, so always check your local state’s government website for more details.

This guide contains information about coronavirus in the state of Queensland. We're updating it with the latest government announcements when possible. For more information, check out the Queensland government website.

Queensland state stimulus package

On 24 March 2020, the Premier of Queensland, Annastacia Palaszczuk, announced a $4 billion relief package. The QLD government also announced a $27.25 million Immediate Industry Recovery Package to help local businesses and government.

Here's what the stimulus package includes:

Businesses and workers

  • $2.5 billion to support workers and businesses.
  • Up to $500 million to help those who lose their jobs with retraining and transitions into other jobs.
  • $1.1 million to help small businesses and small to medium enterprises (SMEs) gain new opportunities.
  • Payroll tax refunds of $740 million and payroll tax deferrals until the end of 2020 for COVID-19 affected businesses.
  • $500 million in loans to support Queensland businesses including loans up to $250,000 that are interest-free for the first 12 months.
  • Grants to support the fishing industry, three-month extensions of the catch area for tropical rock lobster and a temporary waiver of fishing boat licence fees and quota fees.
  • Fee relief for tourism operators including application fee waivers for eligible liquor licences, registration and fee waivers for tour operators, rebates for marina charges and referrals for tourism lease rent payments.
  • New marketing campaigns with Tourism Australia to promote Queensland tourism.

On 30 March 2020 the government announced a national JobKeeper payment to support businesses and workers. Business owners can also apply for the government's new JobKeeper payment, which will provide the business with wage subsidies for up to six months in exchange for the business keeping staff employed. To see if you're eligible and learn how it works, read the full guide on the new JobKeeper payment.

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  • $300 million to support households
  • $200 rebate for utility bills for all QLD households.


  • $1.2 billion to strengthen the QLD health system
  • Expansion of fever clinics, emergency departments, acute care services and services for our remote communities.


  • $1 million to help increase student counselling and support services for students

Queensland government contact information

Loan information:

Payroll tax deferral information:

Queensland government: 13 QGOV (13 74 68)

Small business hotline: 1300 654 687

Department of Agriculture and Fisheries: 13 25 23

School closures

The Queensland government has confirmed public schools across the state will remain open until the last day of the term on 3 April 2020. However, schools will be student-free as of 30 March 2020. This is to allow children of essential workers to remain at school.

Parents who are not essential workers should keep their children at home and make sure students continue with online learning and practise social distancing. The government advises that anyone who is sick should stay home from school.

Business closures

On 23 March 2020, the government implemented a shutdown of non-essential businesses. The following businesses are restricted until further notice:

  • Pubs and clubs (excluding bottle shops)
  • Gyms and indoor sporting facilities
  • Cinemas, entertainment venues, theatres and casinos
  • Beauty therapy, tanning salons, spas, massage parlours and tattoo parlours
  • Religious gatherings and places of worship (small funerals that don't exceed density restrictions are permitted)
  • Restaurants and cafes can operate takeaway and/or home delivery only

On 29 March 2020, the federal government made the following updates to restrictions:

  • Indoor and outdoor gatherings are limited to 2 people. Exceptions include people living in the same household, family units, weddings (maximum 5 people) and funerals (maximum 10 people)
  • Playgrounds, skate parks and outside gyms are closed
  • Fitness bootcamps are limited to 2 people (including the instructor)
  • People are advised to stay indoors unless they are exercising, shopping for essentials, going to a medical appointment or going to work

Travel limitations

Domestic travel

The Australian government recommends avoiding all non-essential travel within Australia. The Queensland border is closed as of midnight on Wednesday, 25 March 2020. Anyone entering Queensland from interstate after this time must self-quarantine for 14 days, unless they are a health worker, government services worker, frieght worker or have another exempt status.

If you are a Queensland resident stuck outside of the border, you can apply for a Queensland Entry Pass online.

Overseas travel

From 29 March 2020, all non-essential travellers from overseas arriving in QLD must be self-quarantined in a Government-run facility or an appointed hotel for 14 days.

People who are self-quarantined from before this date can call 13 HEALTH (13 43 25 84) for support and advice.

Health support

There are currently a few testing and fever clinics available in Queensland:

  • Robina Health Precinct, opposite Robina Hospital
  • Gold Coast University Hospital, 1 Hospital Blvd, Southport
  • A drive-through clinic at Kirwan Health Campus
  • Royal Brisbane and Women's Hospital, Cnr Butterfield St and Bowen Bridge Rd
  • The Prince Charles Hospital, 627 Rode Rd, Chermside
  • Redcliffe Hospital, Anzac Ave, Redcliffe
  • Caboolture Hospital, 120 McKean St, Caboolture
  • Kilcoy Hospital, Kropp St, Kilcoy

If you think you might have COVID-19, the QLD government offers an online symptom checker. For further advice, call your GP or 13HEALTH on 13 43 25 84.

Mental health support

If you're feeling anxious or struggling with your mental health, the following organisations can help.

  • Lifeline Australia (13 11 14) offers crisis support services and short-term support for those who are having difficulty coping or staying safe.
  • Kids Helpline (1800 551 800) offers free and confidential counselling services for young people aged 5 to 25 years, both online and over the phone.
  • QLD Mental Health Line (1300 642 255) offers confidential mental health telephone services for Queenslanders.

More information about financial support

If your job, business or income has been impacted by the coronavirus, check out some of our guides below:

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