Coronavirus hotlines in Australia

Posted: 13 March 2020 2:52 pm
warningIf you have travelled overseas or have been in contact with someone who has been diagnosed with COVID-19 and are showing flu-like symptoms, call your GP or 1800 020 080.

Worried about the coronavirus? Here's a list of hotlines you can call to get advice.

The World Health Organisation recently declared the spread of COVID-19, also known as the coronavirus, a pandemic. This has led to strict social distancing measures being adopted around the globe.

In Australia if you have recently travelled overseas or have been in contact with a known case of coronavirus, you may have unknowingly contracted the disease. Several call services have been set up in order to help Australians better understand the crisis and whether they need to be tested or seek medical advice.

Who should you call?

The Australian Department of Health has set up a 24-hour call service offering coronavirus-related advice. If you're concerned you have been exposed to the virus and may be experiencing flu-like symptoms such as fever or a cough, call the following numbers to get help:

HealthDirect is the national, 24-hour phone service. You can speak with a registered nurse who can help determine next steps if you are showing signs of being infected with COVID-19.

  • Call 1800 020 080 if you suspect you may have contracted COVID-19.
  • Call 1800 022 222 for more general advice relating to your symptoms.
  • If you're unsure of your symptoms or need further information, check HealthDirect's dedicated coronavirus webpage.

If you live in NSW, ACT, WA or NT, contact the national hotline numbers above.

The following states have dedicated 24-hour hotlines that you can contact to get further information. They can provide you with next-step information should you need to see a doctor or go to the hospital.

  • VIC – 1800 675 398
  • QLD – 13 432 584
  • TAS – 1800 671 738

If you are experiencing a medical emergency, contact 000 to get immediate help.

Where can you get more information?

The World Health Organisation has reliable global information about the spread of COVID-19. You can check their up-to-date world map to get the latest numbers on infections per country.

You can also go to any state or national health department website to get factual updates as they are release.

There are plenty of news sources providing live updates on the situation but it's always best to check official communication channels as well to ensure you have the best and most current information.

Some other helpful hotlines you should know about

The spread of COVID-19 has understandably created a large amount of uncertainty and anxiety. Whether you're concerned about your health, your job security or feeling isolated because of the social distancing measures being adopted, there are resources you can turn to for help.

  • Beyond Blue can help give you immediate support if you're feeling overwhelmed. You can speak with trained mental health professionals over the phone or through the online forum. Call 1300 22 4636 or visit Beyond Blue coronavirus fact page
  • Lifeline is a crisis support hotline. They are a charity organisation for those experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. If you or someone you know is experiencing sever mental distress, call 13 11 14.
  • There are a wide range of mental health services that you can access from your home. You can use the national HealthDirect website to find a list of mental health helplines if you are concerned for yourself or someone you know.

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2 Responses

    Default Gravatar
    LeaneApril 11, 2020

    Good morning, My name is Lea,. I want to know if I can travel to my hairdressers . I have extensions, and they are needing to be adjusted. My hair dresser is at Broadbeach the Gold Coast, and I am from Brisbane. I would like to know if I can travel down there, as I dont want to get a fine. Kind Regards Lea

      Avatarfinder Customer Care
      JohnApril 13, 2020Staff

      Hi Leane,

      Thank you for reaching out to Finder.

      With the current lock down policy issued by the government, it would be best to stay at home unless it is essential travel. Police have the power to issue on-the-spot fines, which vary in amount by state and territory, to anyone found to be disobeying these rules. In Queensland on the spot fines are $1334 for individuals and $6672 for businesses. Hope this helps!


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