3 reasons why you should connect your bank account to the Finder app 

So you've got the Finder app and now you're wondering what you can do with it.

If you're looking for a way to get on top of your finances in one handy place, the Finder app has got your back. It automatically tracks your spending, hunts down personalised savings tips for you and sends you helpful alerts for you to keep track of your spending.

Best of all? All this will be delivered to your phone automatically once you connect your bank account.

We're going to look at the following:

1. Three game-changing things the app can do once you connect your bank account
2. Any security concerns you might have about connecting your accounts
3. A quick and easy how-to guide on how to connect your bank account

Let's go!

What you can do with the app once you connect your bank account

2. See all your regular expenses and bills in one place

3. You can connect your superannuation and investments and see your total cash position

Why should I trust the Finder app?

If you're a little worried about connecting your bank account to the app, we totally get it. That's why we've made security our number one priority.

We've invested in bank-level security so your accounts stay safe and secure. We do this by using Yodlee, a global leader in banking technology and security. They've got tens of millions of consumers and are the go-to when it comes to secure hosting and financial data encryptions.

We comply with global data-privacy regulations. This means that we don't share your information with anyone unless you tell us to. We're also a read-only service, so we can't move any money in or out of your accounts. Authorised Finder employees have restricted and audited access to our systems for engineering and troubleshooting purposes only.

Want to read more on why the Finder app is safe and secure? Read our blog piece by our Head of Security here.

How to connect your bank account to the Finder app

Ready to rock and roll? Here's how to connect your bank account to the Finder app.

1. Head to the "Dashboard" tab, click "Manage" under the "Net wealth" section and select "Add a new account". Find the account you want to connect by using the search box or scrolling through the list and tapping on it.
2. Pop in your customer ID and your password. This will be the same details you use in your online banking login. (Remember, we only use these to access your information within the app; they're not shared with anyone else and we can't make transactions.)
3. Your account should be connected now. It may take a few minutes to initially sync your data, then you're good to go!

If you have any trouble, our customer service team is here to help. Just click the little speech bubble at the bottom of the screen.

FAQs

Why can't I connect my neobank to the Finder app?

We love neobanks, we really do. But neobanks like Up, Xinja, Revolut, and 86 400 are currently incompatible with the Finder app, as well as a bunch of other financial apps. This is because they don't have the permissions set up for apps like ours to do our thing, whereas your typical bank does. If you want to dive into the technical mumbo-jumbo, head to our post on neobanks here.

The app won't let me connect my account.

Trying to connect a bank account but it's saying your login details are invalid? If that's the case, you might actually be trying to connect to the wrong bank name. We're currently working on resolving a bug with our search functionality that doesn't pull up all the bank accounts on our system. So if you're searching for St. George, you might only have one account option come up in our search, when there are actually 4 different options! Instead of using the search box, try using the alphabetised toggle on the right-hand side. If you struggle, just hit the chat icon at the bottom of this page and we'll help you out.

Have a problem with the Finder app? Pop it below and we'll jump on it.