Use Mastercard’s contactless technology to make secure and convenient payments with your Commonwealth Bank credit card.
In our fast-paced society, contactless card payments have become increasingly popular in Australia. Luckily for Commonwealth Bank credit card customers, there are plenty of options if you're looking to save time at the register. Currently, all Commonwealth Bank credit cards offer Mastercard PayPass functionality. All you need to do is hold your Commonwealth Bank Mastercard card within 4cm of a contactless payment terminal and you can approve purchases of up to $100 without inserting your card or entering your PIN. Use this guide to see the cards that offer PayPass, understand how it works and how you can keep your contactless payments secure.
How does Mastercard PayPass work?
Using your Commonwealth Bank credit card to make Mastercard PayPass contactless payments is pretty simple. When you spot the Mastercard PayPass symbol at the checkout, you just need to hold your card within 4cm of the contactless payment terminal and you can make purchases of up to $100 without inserting your card or using your PIN. You'll just need to listen for a beep and look for a green light to confirm that the payment has been approved. If your purchase is over $100, you'll need to enter your PIN.
A Commonwealth Bank enabled with Mastercard PayPass looks like any other CBA-issued credit card, except it'll have a small PayPass logo and is built with an antenna that can securely transact with a contactless reader.
Which cards come with PayPass?
All new Commonwealth Bank Mastercard credit cards come with PayPass contactless payments.
Where can I use PayPass?
You can use your Commonwealth Bank Mastercard for contactless payments wherever PayPass is accepted. Some of the popular names on this list include Coles, Myer, 7-Eleven, Woolworths, Caltex, Bunnings, IGA convenience stores, Dymocks, Subway, Newslink, Terry White Chemists, Chicken Treat Stores, and Foodworks.
How are my PayPass purchases secured?
One of the biggest concerns cardholders have revolves around the security of the card, but using your card for a contactless payment is just as secure as any other payment. You can be reassured by the following security measures that will protect your contactless payments:
- Protection against fraudulent transaction. Commonwealth Bank's fraud protection technology is constantly monitoring your account, so you'll be notified if any suspicious or fraudulent transactions are made using your card. If an unauthorised transaction does take place, you're protected by a zero liability policy. So you'll just need to report the transaction and Commonwealth Bank will reimburse you 100%. Plus, Mastercard SecureCode provides added security when your card’s details make it to the online world.
- No accidental payments. If you’re worried that you'll make an accidental payment by simply walking by a contactless terminal, don’t be. The antenna such a card relies on an extremely short range of 4cm, so you can be sure that you won’t make payments that you shouldn’t. Given this short range, you don’t have to worry about someone stealing your card’s information either. Besides, each contactless transaction results in the generation of a unique security code, and reusing it is not possible.
- Billed only once. Even if you accidentally tap your card against the reader more than once or need to tap again because it didn't go through the first time, you'll only be charged for one payment each transaction, regardless of how many times you tap your card.
- Purchases of more than $100. If you end up making a purchase of more than $100, you can still tap your card to make a payment, but in such a scenario you will have to enter your PIN, and the merchant might ask you to sign a receipt. This is simply to offer increased protection for large value transactions.
If your CommBank credit or debit card is lost, stolen or used without your authorisation, contact Commonwealth Bank immediately on 13 22 21 to report the incident.
What are the pros and cons of using PayPass?
- Save time. Often times, seconds spent at a payment terminals seem like eternity, especially when you’re in a rush. Not having to swipe your card and enter your PIN can save time just about every time you shop. If most people start using contactless cards, it can also lead to shorter queues.
- Difficult to copy. These cards come with embedded microchips that make copying information from your card rather difficult.
- Information sharing. Contactless cards tend not to share information such as your name, your card number, and the card’s security code. Instead, each transaction comes with a unique security code generated through an encrypted secret key that is part of each microchip.
- Misuse. Since the card does not require a PIN or a signature for payments of up to $100, you cannot rule out its misuse completely. This can happen if you don’t realise you’ve lost your card quickly enough, or even if someone you know wishes to use your card without your knowledge.
- Acceptance. While contactless payments are extremely popular in Australia, some merchants may not have a contactless terminal.
- $100 limit. While the $100 limit is in place for your security, you'll need to enter your PIN for any purchases larger than this amount.
Contactless payments are becoming more and more widespread in Australia. The convenience and security of Mastercard PayPass means that Commonwealth Bank Mastercard credit card users can make purchases quicker and safer than ever before. While these cards are protected by security technology and zero liability policies, it's important to keep your card safe and notify the bank as soon as possible if an unauthorised contactless payment is processed using your card.
Frequently asked questions
Can I use my contactless Commonwealth Bank card on contactless payment terminals that don't display the contactless logo?
No. You can make contactless payments using your Commonwealth Bank contactless card only where you see the contactless symbol.
Can I use my contactless card through my wallet?
Yes, you can, but if your wallet holds more than one contactless card you should remove and use the card you wish to pay through.
Is there a battery is my contactless card?
No, contactless cards don’t use batteries of any kind.
Is there any way I can order a new card that doesn’t come with PayPass?
This is now a standard feature with most new credit and debit cards, and if you want a card without this technology you’ll have to contact the bank directly.