Coles Reloadable MasterCard

Coles Reloadable MasterCard

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Coles Financial Services offers Australians a convenient way to make purchases anywhere, at any time, without the hassle of a credit check or the weight of interest payments

  • Free to reload
  • No monthly fee
  • Collect flybuys points

Product details

The Coles Reloadable Card is a prepaid debit card that gives you the same buying advantages as a MasterCard, yet without accumulating interest. Linked to the flybuys program, you can earn points on your card, to redeem for rewards and discounts off your shopping. Manage your everyday purchases, whether it be in person or online.

Your purchases work could towards real money off of your Coles Supermarket bill using flybuys dollars.

Important Information
Coles Reloadable Mastercard is no longer available to new customers. Existing customers will not be affected by this change.

What are the features of the Coles Reloadable Card?

You will find that with the Coles Reloadable Card, you get many of the same benefits found with any credit card plus a few more:

  • Maximum amount. There is a maximum of $1,000 that you can have loaded onto your prepaid card at any one time.
  • Top ups. A maximum of $500 may be added to the card monthly, and you may not exceed $6,000 in a 365 day period. There is a minimum of $10 allowed with topping off, which can be done online or by a direct transfer from your bank account.
  • Fees. You are charged a onetime fee of $10 when you purchase the card, but will not be charged for adding any funds. There is also a $5 fee if you need to have your prepaid card replaced.
  • Online management. You can check your balance and transactions for free online.
  • Currency Conversion fee. There is a 3% charge of the Australian dollar amount for any transaction that requires currency conversion.
  • Flybuys. As a condition of purchasing a Coles Reloadable Card you must be an existing member of the flybuys program or agree to become one. Your flybuy number will be embedded on the back of your card, allowing you to earn extra points easily when you shop with any of the flybuy partners. That includes Coles Supermarkets, Kmart, Target and others.
Does Coles offer credit cards?

Coles offers three types of MasterCard credit cards including:

  • Low rate credit card
  • No annual fee credit card
  • Rewards credit card

These cards are ideal if you regularly shop at Coles as they offer rewards and benefits for doing so. You can find out more and compare your options on Coles Credit Card promotions pages.

  • Points earning. For every two dollars spent shopping in Australia you will receive one flybuy point. Overseas purchases earn you one point for every dollar spent.
  • Points redemption. For every 2,000 flybuys earned you will instantly get $10 off of your Coles Supermarket bill.
  • Tap and go. MasterCard included the tap and go feature, which allows you to pay for purchases under $100 without swiping your card.
  • Cash withdrawals. This prepaid card also allows for you to make cash withdrawals at any ATM where MasterCard or Cirrus is accepted. Other fees may be charged by the ATM provider.
  • Expiry. The Coles Reloadable Card will expire after two years. Any balance left on it at that time will not be refundable.
What should you look out for?
  • Call Centre fees. You will be charged $4 for each call that you make into the support centre to speak with a representative. In addition, you are charged $0.50 each time you call in to check on your balance.

How do I purchase a Coles Reloadable Card?

There are no credit checks with a prepaid credit card, and no application process.

Eligibility

To be eligible you must be an Australian resident who is at least 16 years of age.

Documentation

In addition, you will need to be an existing flybuys member or agree to becoming one. The card can be purchased and loaded online using a Visa or MasterCard debit or credit card, and will be sent to the address you provide within three to five business days. You will then need to activate it online before you can begin using it.

What happens after?

There is a pin number on the back of each card which you will need in order to make purchases at an EFTPOS. Simply hit the credit option and enter your pin when prompted in order for the transaction to be accepted. For online or over the phone purchases you will need to provide the card number, expiry date and CVC which is found on the back of the card.

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48 Responses

  1. Default Gravatar
    AndyAugust 28, 2017

    Can I buy and make full use of the reloadable card if I am under the age of 18

    • Staff
      JonathanAugust 28, 2017Staff

      Hello Andy,

      Thank you for your question.

      In order to be eligible for Coles Reloadable Mastercard®, you must be:
      • 16 years of age or older;
      • an Australian resident;
      • an existing member of the flybuys Program or agree to become a member of the flybuys Program when you purchase a Card.

      Hope this helps.

      Cheers,
      Jonathan

  2. Default Gravatar
    January 26, 2017

    Hi. I tried to order this card on net. filled every thing out then you have to pay 10.00 for card. How do I pay? Don’t have any credit cards. Can I go to Coles and buy a gift card and pay online with that. Thanks

    • Staff
      MayJanuary 26, 2017Staff

      Hi Sharne,

      Thank you for your inquiry.

      I’m afraid that the Coles Reloadable Card can be purchased and loaded online using a Visa or MasterCard debit or credit card. Once you’ve purchased it online, it will be sent to the address you provide within three to five business days.

      Cheers,
      May

  3. Default Gravatar
    JoDecember 6, 2016

    Hi
    Can I set up ongoing direct debits from the Coles prepaid reloadable mastercard, as long as I have funds on the card to do so, obviously?

    • Staff
      HaroldDecember 6, 2016Staff

      Hello Jo,

      Thank you for your inquiry.

      Unfortunately, you cannot setup a direct debit from Coles prepaid reloadable master card. However, you can schedule a regular direct transfers from your bank account, which is essentially the same thing.

      I hope this information has helped.

      Cheers,
      Harold

  4. Default Gravatar
    carolNovember 29, 2016

    Hi
    My question is….Can you deposit money into your prepaid reloadable card at a Coles store? Also, can you transfer money on from another account into the card. For both questions are the funds available immediately?

    • Staff
      MayNovember 29, 2016Staff

      Hi Carol,

      Thank you for your inquiry.

      For your first question, unfortunately, you cannot currently Top-Up or reload your Coles Reloadable MasterCard in Coles Supermarkets. However, you can Top-Up/reload via direct deposit from your bank account or another MasterCard or Visa debit card.

      If you haven’t increased your limit, you can store a maximum of $1,000 on your Card at any one time. Over a 365 day period you can reload up to a total of $6,000. If you have increased your limit, you can store a maximum of $10,000 and reload unlimited times and the funds will be available immediately.

      Hope this has answered your questions.

      Cheers,
      May

  5. Default Gravatar
    YulSeptember 29, 2016

    Really regret purchasing this card. My card got swallowed by an ATM and the only thing they suggested was to order a replacement card with $5 fee. I couldn’t even withdraw cash when I needed it and now I have to pay additional fee for the replacement card. Also, there’s $4 fee if you contact the call centre and there’s $10 fee to close the account. Stay away from this product!

  6. Default Gravatar
    BeeSeptember 19, 2016

    Do I receive a virtual copy of Coles Reloadable Mastercard when I purchase online?

    • Staff
      MaySeptember 20, 2016Staff

      Hi 2beeinspired,

      Thanks for your inquiry. Just to confirm, you’ve come through to finder.com.au we are an Australian financial comparison website and general information service, not actually Coles.

      There’s no virtual copy of Coles Reloadable Mastercard that you will receive when shopping online.

      You can purchase Coles Reloadable MasterCard online by following the simple steps. Once you receive your card in the mail, follow the steps to activate your Coles Prepaid Card online, and access the Prepaid Service Centre to manage your card then start shopping online.

      Cheers,
      May

  7. Default Gravatar
    teenaAugust 25, 2016

    Hi my question is

    When you withdraw from an ATM using the Mastercard is there a daily limit

    Thank you
    Teena

    • Staff
      MayAugust 25, 2016Staff

      Hi Teena,

      Thank you for your question.

      Limits may apply in relation to using the Coles Reloadable MasterCard at ATMs. You are able to store a maximum of $1,000 on to your card any one time. As stated in the PDS, if you have not increased your Card Limit, you can’t use the card at ATMs overseas and withdraw more than $300 per day at ATMs in Australia.

      Starting 1st July 2016 if you have not increased your card Limit, the maximum you can withdraw from ATMs will be reduced from $1,000 to $300 per day. If you increase your card limit, you can use ATMs in both Australia and overseas.

      To increase your card limit, you may need to log into the Prepaid Service Centre of Coles MasterCard.

      Cheers,
      May

    • Default Gravatar
      August 26, 2016

      Hi so i purchased my reloadable mastercard on the 26/6/16 and activated increased my limit and topped up on the 2/7/16. I went to the ATM today and it wouldn’t let me take out anything over $300 why would that be.

      Thanks Teena

    • Staff
      SallyAugust 29, 2016Staff

      Hi Teena,

      Thanks for your question.

      As mentioned in the PDS for the Coles Reloadable Prepaid card, you can’t use the card to withdraw more than $300 per day at ATMs in Australia.

      Cheers,

      Sally

  8. Default Gravatar
    WereAugust 18, 2016

    Were do I purchase the card from

    • Staff
      ShirleyAugust 19, 2016Staff

      Hi there,

      Thanks for your question.

      You can purchase this card online via the Coles website.

  9. Default Gravatar
    selnecAugust 17, 2016

    Is there a standard charge for using the Coles reloadable card at an ATM overseas?

    • Staff
      AnndyAugust 17, 2016Staff

      Hi Selnec,

      Thanks for your question.

      Coles will not charge you for withdrawing money at an ATM overseas where MasterCard or Cirrus is accepted. However, third party ATM providers may charge you fees when you use their machine. The amount of these fees if they apply, is set by the ATM provider.

      Cheers,
      Anndy

  10. Default Gravatar
    JohnAugust 14, 2016

    Hello

    Can I top up from a Coles reloadable prepaid MasterCard from

    A) AU bank saving account
    B) Paypal Account

    Can I set an automatic top up amount when a certain balance is reached?

    Thanks,
    John

    • Staff
      ShirleyAugust 15, 2016Staff

      Hi John,

      Thanks for your question.

      You can top up your Coles reloadable prepaid MasterCard from your AU bank account, however there is no PayPal functionality as of yet.

      You can set up alerts when your balance falls below a set amount, though you can’t set up an auto-top up.

      Hope this helps!

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