the following locations
- Brisbane & Perth
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Are you considering hiring a cleaning service to clean your home or commercial property? Before you allow a stranger into your property check out our guide to what you should ask to help you choose the right service for your needs.
Regular cleaning is important to keep your space free of dirt, germs and pests. A clean environment is not only important for your health; it can elevate your mood, reduce stress and keep dust-related allergies at bay. Using a cleaning service helps you have a clean home while also saving you plenty of time.
An individual cleaner or cleaning service will do a range of tasks depending on what you agree:
There are a few ways you can hire a professional cleaner. Getting a personal recommendation from a friend, relative or colleague will ensure that you find someone who is trustworthy and does a good job. You can use an established agency that will have checked the references of its staff. You can also find a cleaner online that has good customer reviews, although carefully look at their reviews to ensure they're written by real customers. In any case, always ask for references.
The cost of a cleaning service will depend on the size of your property and the type of work you want done. A small apartment costs less to clean than an office building. How much the cleaner charges will also depend on your location and how soon you want them to come. You'll find the average cost ranging from $30 per hour to $60+ depending on the work needed.
Having a checklist will help you compare cleaners. Look at their online reviews, qualifications and accreditation. Have them come to your property to give you a specific quote. Find out how many people will do the cleaning, as this will make it faster and more thorough. Ask which cleaning services they offer and whether they will bring their own products and equipment.
There are also online comparison services that will compare different quotes for you.
As we have seen, when hiring a cleaner you are looking for an individual or company that is professional, experienced, recommended, and transparent about the services they provide.
A cleaner will come to your home or business at the time of the appointment. They will do the tasks you agree in advance, cleaning and tidying the rooms or office space.
General house cleaning includes:
Deeper house cleaning can include:
Commercial cleaning includes:
To allow the cleaner to make the best use of their time, you should tidy up before they arrive so they don't have to move things before they can start. If you haven't agreed that they will wash the dishes or laundry, doing this before they come will make it easier for them to clean. Make sure you put away important documents and valuable items.
When the cleaner comes for the first time, give them any particular instructions for how you want the cleaning done or any areas that need special attention. Let them know if there are any special instructions for access to the house or building like gate or security alarm codes.
A professional cleaner can take anywhere from two hours to a whole day to clean a property depending on the number of rooms, the tasks you want them to do, and whether an individual cleaner or a team will come.
Make sure that the individual cleaner or company you hire guarantees good service and has a formal complaints procedure and that they are insured to cover damage to your property or possessions.
Consider the costs you are quoted and balance affordability with the quality of the service you will receive.
How often a cleaner comes to your home will depend on your preference, budget and the availability of the cleaning service. You could get your house cleaned monthly and then maintain it yourself in between, or you might opt to have a cleaner come weekly. Alternatively, you could have a spring clean or an occasional clean before having guests or a party.
You don't necessarily need to be at home for a cleaner to come – you can let them into your home and then leave, or arrange for them to receive a set of keys to let themselves in. If you will not be present, you should be sure that the cleaner is trustworthy.
There are companies that can arrange same-day cleaning services online or over the phone. You will usually pay a premium for the short notice.
Yes. You can find and book a cleaner online through their own website, an agency or a comparison site.
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