Citibank Plus Everyday Account

Citibank Plus Everyday Account

Fee Free Deposit

0

Account Keeping Fee

0.00

Free international money transfers and free overseas Citibank ATM withdrawals.

  • Upcoming changes to the Citibank Plus still mean the perks stay the same
  • $0 account or transaction fees
  • No ATM fees when using Citibank, Westpac, St.George, Bank of Melbourne or BankSA ATMs in Australia
  • No fees for using an overseas ATM, overseas in-store purchases or international money transfers

Product details

The Citibank Plus Everyday Account is a completely fee-free way to bank and can help you if you like travelling overseas. No matter how much you deposit each month, or how many times you use your debit card, Citibank will not charge you any fees for banking with their Plus Everyday Account. No ATM fees using Citibank, Westpac, BankSA and St.George branded ATMs in Australia. Use overseas Citibank ATMs for free.

Product Name
Citibank Plus Everyday Account
Monthly Account Fee
$0
Debit Card Access
Mastercard
ATM Withdrawal Fee
$0
Interest Rate p.a.
0.00%
Details
No ATM fees using Citibank, Westpac, BankSA and St.George branded ATMs in Australia. Use overseas Citibank ATMs for free.
Joint Application
Yes
Fee Free Deposit p.m.
$0
Overseas ATM Withdrawal Fee
$0
Overseas Eftpos Fee
0%
Phone Banking
Yes
Fees
$0
Internet Banking
Yes

What are the features of the Citibank Plus Everyday Account?

When comparing Citibank’s transaction account with others, make sure that you look at the various fees you might be subjected to each months.

$0 Monthly account maintenance fees

There is no monthly charge from Citibank for banking with the Plus Everyday Account.

Linked Debit Mastercard

The account comes with a Citibank issued Debit Mastercard that allows you to shop wherever Debit Mastercard is accepted, without having to pay any interest on the purchase price. The debit card comes with a PayPass chip.

$0 Transaction fees

There is no charge for purchases made using your Debit Mastercard.

Domestic ATM withdrawals

You can withdraw money from Citibank, Westpac, St.George Bank, Bank of Melbourne or BankSA ATMs in Australia without any charges to your account.

International ATM withdrawals

Citibank doesn’t charge any fees for transactions made at overseas ATMs, though some third party bank operators could charge a fee for using their ATMs. So if you use a Citibank ATM overseas, the withdrawal is free but you need to take into account exchange rates. If you're using a non-Citibank branded ATM overseas, then the ATM operator is likely to charge you a fee. It’s important to note that this isn’t a Citibank charge and is out of Citibank's control.

List of all the Citibank ATMs in the world.

Overseas transactions or shopping online

Citibank doesn't charge any international transaction fees – so if you're purchasing something overseas or shopping online from a non-Australian retailer website, you don't need to worry about any fees. This fee is usually charged when you conduct a transaction in a currency other than AUD.

International money transfers – send money overseas to loved ones

You can make fee-free, instant money transfers to Citibank accounts in the countries below.

BahrainIndonesiaSingapore
ChinaJerseyTaiwan
ColombiaKoreaVietnam
HungaryMalaysiaUnited States
GuamMexicoUnited Kingdom
Hong KongPhilippinesUnited Arab Emirates
India (restrictions apply)Poland Thailand

If you're sending money from your Citibank Australia Plus everyday account to a non-Citibank account in another country, the recipient bank may charge fees for the transfer. These transfer are also not instant.

Foreign currencies available to transfer

AED, AFN, ALL, AMD, ANG, AOA, ARS, AUD, AWG, AZN, BAM, BBD, BDT, BGN, BHD, BIF, BMD, BND, BOB, BRL, BSD, BTN, BWP, BYR, BZD, CAD, CDF, CHF, CLP, CNY, COP, CRC, CUC, CUP, CVE, CZK, DJF, DKK, DOP, DZD, EGP, ERN, ETB, EUR, FJD, FKP, GBP, GEL, GGP, GHS, GIP, GMD, GNF, GTQ, GYD, HKD, HNL, HRK, HTG, HUF, IDR, ILS, IMP, INR, IQD, IRR, ISK, JEP, JMD, JOD, JPY, KES, KGS, KHR, KMF, KPW, KRW, KWD, KYD, KZT, LAK, LBP, LKR, LRD, LSL, LTL, LYD, MAD, MDL, MGA, MKD, MMK, MNT, MOP, MRO, MUR, MVR, MWK, MXN, MYR, MZN, NAD, NGN, NIO, NOK, NPR, NZD, OMR, PAB, PEN, PGK, PHP, PKR, PLN, PYG, QAR, RON, RSD, RUB, RWF, SAR, SBD, SCR, SDG, SEK, SGD, SHP, SLL, SOS, SPL, SRD, STD, SVC, SYP, SZL, THB, TJS, TMT, TND, TOP, TRY, TTD, TVD, TWD, TZS, UAH, UGX, USD, UYU, UZS, VEF, VND, VUV, WST, XAF, XCD, XDR, XOF, XPF, YER, ZAR, ZMW, ZWD.

24/7 access to account

You can access your account online or with 24/7 phone banking from Citibank.

Free wine when you dine at eligible restaurants

If you dine at one of Citibank’s Dining Program partner restaurants and pay using your Debit Mastercard, you will receive a free bottle of wine.

$0 minimum opening balance

You can open a Citibank Plus Everyday Account without an initial deposit amount.

Linked with a Citibank savings account

This is a non interest earning account, but you do have the option of linking up to three separate savings accounts from Citibank. This allows you to easily transfer money into your savings.

Personal use only

This account is intended only for personal use, not to be used by a business.

Citibank branches in Australia

It’s important to note that Citibank branches are only placed in Capital CBDs, though bank deposits can be made at NAB branches and Australia post with Bank@Post outlets. Cash deposits not made in a Citibank branch will take up to 48 business hours to appear in your account.

One Time Password

Citibank’s online banking uses a banking password as well as a One Time Password (OTP) for extra security. The OTP can be generated using the Citibank mobile app. Make sure that you always have access to the phone number that you’ve registered for OTP.

Customer service

Citibank’s call centre is located in Manila, Philippines.

Popular across consumers

Recent figures released by Citibank show a 500% increase in applications since the product’s re-launch in October 2011.

How does the Citibank compare to the 28 Degrees Mastercard?

Citibank Plus28 Degrees
Fees for international purchases$0$0
Fees for international ATM withdrawal$03% of amount or $4 (whichever is greater)
Exchange rate usedMastercardMastercard
Monthly or annual fees$0$0
Card schemeMastercardMastercard
Card typeDebit CardCredit Card

*Rates and fees correct up to 1 July 2015


Using an international ATM with your Citibank Plus account

*Source: Whirlpool Forums

LocationCitibank Presence?Fee-Free Withdrawals?
Indonesia and BaliYesBCA, Mandiri, CIMB/Niaga, BNI, Danamon, Mega
CanadaNoBank of Montreal, TD Bank
CambodiaNoMaybank
ChinaYesICBC, Bank of China, Bank of Beijing, Citibank
EuropeYes (in some countries)Most ATMs
Hong KongYesHSBC, Bank of China
JapanYesSeven Bank, JP Bank
LaosNoNone
MacauNoSome available
MalaysiaNoMost ATMs
MyanmarNoNone
New ZealandYes (but only in Auckland)Some ATMs
SingaporeYesDBS, OCBC
Sri LankaNoMost commercial banks
TaiwanYesFirst Bank, Standard Chartered
ThailandYes (but only in Bangkok)Some ATMs
UKNoMost ATMs
USAYesMost ATMs
VietnamYes (mostly in Ho Chi Minh City)Military Bank, DongA Bank

Pros

  • No monthly account or transaction fees
  • Debit MasterCard with Mascard payWave
  • Fee-free withdrawals at partner ATMs
  • Fee-free instant money transfers
  • Free bottle of wine every time you dine at Citibank Dining Program partner restaurants
  • Free access to 3,000+ ATMs in Australia
  • Open one in 15 minutes

Cons

  • Not available for business
  • Lack of branches in Australia

How do I apply for the Citibank Plus Everyday Account?

If after comparing the features of this everyday account with others you decide it has everything you were looking for, you can start a secure application by applying online.

Eligibility to apply online

Before beginning, check the following eligibility requirements to ensure that Citibank will accept your application:

    • Your current age. Only individuals who are 18 years of age or older will be considered for the Citibank Plus Everyday Account.
    • Where you live. You must have a valid Australian residential address in order for your application to be processed.
    • The purpose of the account. You must be setting up this account for personal use only. While it can be a joint account, it cannot be used for businesses, partnerships, trusts, companies or DIY Super Funds.

Documentation for your online application

If you are eligible, gather together the following documentation and proceed with filling out your application online:

    • Identification documents. You are going to need at least two forms of identification when filling out the application. These can include an Australian driver’s licence, Medicare card or passport.
    • Tax File Number (TFN). Australian’s are not required to provide a TFN, but if you do not, Citibank will deduct any applicable taxes at the top marginal rate.
    • Joint applicant information. If applying jointly you will need all of the same information for the additional applicant.

What happens after I've submitted my application?

If you have all of your information readily available, filling out the application should take no more than five minutes. Once submitted, Citibank will issue you an account number. Within five to seven business days you will receive a welcome pack from Citibank which will have your Debit MasterCard inside.

The identification process

After the sign-up process it’s very likely that you’ll need to visit your local Australia Post or Citibank branch to verify your identity.

































































































































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157 Responses

  1. Default Gravatar
    NickDecember 9, 2017

    So to confirm, if I use this card overseas I will be able to withdraw money from ATMs with no withdraw fee and no percentage on the amount withdrawn fee? Any purchases using my card, what will the fee?

    Cheers

    • Staff
      JoanneDecember 9, 2017Staff

      Hi Nick,

      Thanks for reaching out.

      Citibank doesn’t charge any fees for transactions made at overseas ATMs. However, there are third party bank operators that could charge a fee for using their ATMs. If you use a Citibank ATM overseas, the withdrawal is free, you just need to take into account the exchange rates. If you will be using a NON-CITIBANK branded ATM overseas, then that particular ATM operator is likely to charge you a fee.

      There are no fees charged for international purchases such as buying something overseas or shopping online from a non-Australian retailer website. This fee is usually charged when you conduct a transaction in a currency other than AUD.

      Cheers,
      Joanne

  2. Default Gravatar
    MattNovember 30, 2017

    It seems all good apart from the foreign transaction fee at 2.50%. Mind you many are 2.9 and 3%. So while its great for when you actually travelling overseas, its not so good for internet purchases in USD or Euros for example? I guess for consumer goods we now have Amazon Australia gearing up along with Ebay so there is less of a need to buy from foreign shops and can just stick to those that price in AUD.

    • Staff
      MayNovember 30, 2017Staff

      Hi Matt,

      Thank you for your comment.

      Are you pertaining to the Citibank Plus Everyday Account? This account does not actually charge fees for international purchases, which is one way of saving on fees while buying overseas or online in foreign currencies. Though you are correct that some other transaction account accounts would charge as much as 3% of the transaction value when using the card to purchase online.

      Cheers,
      May

    • Default Gravatar
      MattNovember 30, 2017

      Hi May,

      I thought there were no foreign transaction fees and that’s what attracted me to it. I downloaded a PDF fee document which I thought was for this specific account but alas its a “global” fee document. My bad on that one ;)

      Personally I will be using this account for when I go overseas for foreign ATM withdrawals, Thailand mainly. Although Citibank should consider ATM in area’s other than Bangkok, particularly Chiang Mai, Phuket, Pattaya.

      Btw, I think the best business accounts for avoiding foreign transaction fees will be the Transferwise borderless accounts when they finally put out their debit mastercard.

      Looking forward to that.

  3. Default Gravatar
    KellieSeptember 13, 2017

    I have just received a citibank debit card but have no other citibank accounts. How do i set up so I can load money to the debit card from my Nab or Ing account?

    • Staff
      ArnoldSeptember 13, 2017Staff

      Hi Kellie,

      Thanks for your inquiry

      National Australia Bank accepts deposits into your Citibank everyday transaction accounts you may also check with NAB if you can transfer funds into your Citibank account through ATM Machines or online.

      Hope this information helps

      Cheers,
      Arnold

  4. Default Gravatar
    fernandoSeptember 7, 2017

    if iam out of australia ,,can i check my account online without access to my phone number

    • Staff
      MaySeptember 7, 2017Staff

      Hi Fernando,

      Thank you for your inquiry.

      Just to confirm if this is your first time to register for an online banking to access your account? If so, I’m afraid that when registering for Citibank online banking you would need your mobile number because a One-Time authentication PIN will be sent to your registered mobile number, which you will need to enter on the screen.

      But if you already have a registered account, you can log into your account online by entering your username and password.

      Hope this helps.

      Cheers,
      May

  5. Default Gravatar
    tashrhAugust 8, 2017

    How do I transfer money onto my card? As it is a debit card must there be money loaded onto the card before I can use it?

    • Staff
      RenchAugust 8, 2017Staff

      Hi Tashrh,

      Thanks for your inquiry.

      You can open a Citibank Plus Everyday Account without an initial deposit amount. This is a non interest earning account, but you do have the option of linking up to three separate savings accounts from Citibank. This allows you to easily transfer money into your savings.

      Since it’s a debit card, you’ll need to deposit money into it in order to use it.

      Cheers,
      Rench

  6. Default Gravatar
    JamesJuly 21, 2017

    If I make a transfer from oversea bank account (e.g. China) to my Citibank Plus account, in AUD currency, will Citibank charge when receiving the transfer? If so, how much does it cost?

    • Default Gravatar
      JonathanJuly 23, 2017

      Hi James,

      Thanks for your inquiry today. :)

      As per Schedule of Fees and Charges PDS on Citibank Australia page 6. It states that for Citibank Global Transfers:

      ” Citibank Australia does not charge any fees when you transfer funds to or from your Citibank Australia Account using Citibank Global Transfers. Please visit citibank.com.au for the list of participating countries. When sending a Citibank Global Transfer to Australia, the overseas Citibank branch may charge a transfer fee. Please check with the overseas Citibank you are transferring funds from before transferring funds using Citibank Global Transfers Daily transfer limit applies. Funds are converted to the destination account currency at the exchange rate specified to you on Citibank Online before you confirm your transaction. This exchange rate includes a commission for the conversion service. ”

      Hope this helps.

      Cheers,
      Jonathan

    • Default Gravatar
      JamesJuly 23, 2017

      Thanks, Jonathon.

      My understanding is that Citibank Global Transfer applies when Citibank (oversea) –> Citibank Australia.

      What will happen if it’s non-Citibank (oversea)–> Citibank Australia?

    • Default Gravatar
      JonathanJuly 23, 2017

      Hello James,

      Thank you for your follow-up. :)

      All inward fund transfers such as when you or a third party transfers funds (in any currency) from an account in Australia or overseas to your Citibank AUD or Foreign Currency Account has zero fee.

      Hope this clarifies.

      Cheers,
      Jonathan

  7. Default Gravatar
    SandraJuly 4, 2017

    Is there a minim opening balance on the Citibank Plus Everyday Account and is there a minimum balance that needs to be maintained on the account to keep it open?

    • Staff
      MayJuly 4, 2017Staff

      Hi Sandra,

      Thanks for your question.

      With Citibank Plus Everyday Account, you need not have a minimum balance to maintain the account and you can also apply and open an account even without an initial deposit amount.

      Cheers,
      May

  8. Default Gravatar
    mahbubulJuly 3, 2017

    I am studying in Kazakhstan when I withdraw money from Kazakh ATMs by SBI card, it charged more. So which bank ATMs are free for an international transaction? Debit or credit card? Thank you

    • Staff
      DanielleJuly 4, 2017Staff

      Hi Mahbulbul,

      Thank you for contacting finder. We are a comparison website and general information service, we’re more than happy to offer general advice.

      For Citibank, if you use a Citibank ATM overseas, the withdrawal is free but you need to take into account exchange rates. If you’re using a non-Citibank branded ATM overseas, then the ATM operator is likely to charge you a fee.
      For other cards that charge little or no international transaction fees, you may refer to this page.

      I hope this helps.

      Cheers,
      Danielle

  9. Default Gravatar
    AmieJune 27, 2017

    Hi,

    I’ve just had a look on the Citibank Australian webpage and noticed the following fee:

    International Transaction Fee: “We charge you an International Transaction Fee of 2.5% on the AUD dollar conversion of any transaction made in foreign currency. This amount includes a service and assessment fee payable by Citibank to the scheme (where applicable).”

    However the above advertisement has: “Citibank doesn’t charge any fees for transactions made at overseas ATMs, though some third party bank operators could charge a fee for using their ATMs. So if you use a Citibank ATM overseas, the withdrawal is free but you need to take into account exchange rates. If you’re using a non-Citibank branded ATM overseas, then the ATM operator is likely to charge you a fee. It’s important to note that this isn’t a Citibank charge and is out of Citibank’s control.”

    Can you please confirm whether there are fees on ATM withdrawals overseas from a Citibank or Fee Free ATM? The above conflicts what is listed on the bank’s fees and charges.

    • Default Gravatar
      JonathanJune 28, 2017

      Hi Amie!

      I know fees can be a bit of worry. :(

      International Transaction Fee only happens when you withdraw an amount on a different currency than what your card has. This is due to the service and fees Citibank pays to Visa/MasterCard for converting your money.

      Fee-Free ATM withdrawal overseas is when you withdraw on the same currency on a Citibank-branded ATM.

      Should you wish to get more information, you can contact Citibank directly.

      Hope this clarifies.

      Cheers,
      Jonathan

    • Default Gravatar
      ShargNovember 2, 2017

      Hi there,
      Re:”International Transaction Fee only happens when you withdraw an amount on a different currency than what your card has”.
      Does this mean that eg: my card is loaded with AUD if I withdraw using IDR, I will be charged a fee?

    • Default Gravatar
      JonathanNovember 2, 2017

      Hi Sharg,

      Thank you for your inquiry.

      Please note that Citibank Plus Everyday transaction account is fee-free. So if you withdraw on your debit card in Indonesia, AUD to Rupiah, you will not be charged fees by Citibank. However, you may be charged by the third party ATM terminal bank provider, which Citibank Australia does not control.

      Hope this clarifies. You may get in touch with the provider and/or card issuer for further details.

      Cheers,
      Jonathan

  10. Default Gravatar
    carolJune 27, 2017

    I live in the US can I get a Citibank Plus card here in the states?

    • Staff
      MayJune 27, 2017Staff

      Hi Carol,

      Thank you for your inquiry.

      I’m afraid that the Citibank Plus Everyday Account is only available to people who have a valid residential address in Australia. If you are interested in opening a bank account with Citibank, please visit or contact a branch nearest your location.

      Cheers,
      May

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