Extra $20 off on $150 spend
- Free shipping over $199
- PayPal
- gift cards
We have 4 Chain Reaction Cycles coupons available
Which payment methods can I use at Chain Reaction Cycles?
Plus, there is a 14 days-day returns window for your peace of mind.
Chain Reaction Cycles Review | What are the pros and cons of shopping online with them?
Pros
- Variety. You have over 500 items to choose from in a wide price range. The store carries popular cycling brand, such as Crème and Avenir.
- Accessibility. The website is user-friendly, making it easy to find exactly what you need.
- Sales. There are dozens of products being offered at discounted and even clearance prices.
- Standard delivery. For orders over $99 you can receive your item within four to eight days, shipped free.
- Returns policy. You have up to 12 months to return an item that you are not satisfied with, as long as it’s not fitted and has not been used.
Cons
- Delivery. For delivery of bulky items, including bikes, there is a fee of $199.99, plus you may have to wait up to ten working days to receive it.
- Online assistance. If you have an immediate question or concern, you will need to send them a form and wait for them to respond.
What is Chain Reaction Cycles' shipping policy?
Chain Reaction Cycles offers a variety of shipping options. Standard delivery is the longest on normal orders, taking up to eight working days.
This service is free provided you spend over $99. If not, you will be charged $9.99. Free delivery does not include bikes.
You can choose priority or DHL express if you want your items to get to you sooner. For all eligible purchases, priority tracked takes up to six working days and is $19.99, while DHL starts at $24.99 and will take up to five working days. The exact price for DHL will depend on the product weight.
Chain Reaction Cycles returns, refunds and exchanges
You are provided with a downloadable form to help you return or exchange an item with Chain Reaction Cycles. This can be done for up to 365 days from the date of purchase.
Returns should be in their original packaging with no signs of use. It can take up to seven days to process your request, and the funds will be reimbursed into the account that you used to make the purchase.
For any exchanges, Chain Reaction Cycles asks that you purchase the new order and send the return for the full refund. Return shipping costs are not refundable unless the cause for the return was an error on the part of Chain Reaction Cycles.
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Ask an Expert
Hi there
I am looking at saddles and was wondering what your returns policy is?
As I’m sure you would agree, saddles are not only personal but also very expensive. I’ve tested a number of saddles now without much success and as few women’s saddles are in stock there are limited choices available. You guys seem to have a few more options including the fizik tritone which I’m certainly keen to try.
Look forward to hearing from you.
Regards
Lesley
Hi Lesley,
Thanks for your question.
Please note that finder.com.au is an online comparison service and does not represent Chain Reaction Cycles.
If you’re not completely satisfied with an item you may return it within 12 months of purchase to Chain Reaction Cycles, and as long as the item isn’t fitted or used they are happy to receive it back for a refund.
Cheers,
Shirley