How to buy Zendesk shares

Zendesk, Inc is a software-application business with stocks listed in the US. Zendesk shares (ZEN) are listed on the NYSE and all prices are listed in US Dollars. Its last market close was US$132.84 – a decrease of 2.8% over the previous week. Here's how to invest if you're based in Australia.

How to buy shares in Zendesk

1. Compare share trading platforms. To buy shares in a US company from Australia you'll need to find a trading platform that offers access to US stock markets. If you're just starting out, look for a platform with low brokerage and foreign exchange fees.
2. Open and fund your brokerage account. Complete an application with your personal and financial details, like your ID and tax file number. Fund your account with a bank transfer, credit card or debit card.
3. Search for Zendesk. Find the share by name or ticker symbol: ZEN. Research its history to confirm it's a solid investment against your financial goals.
4. Purchase now or later. Buy today with a market order or use a limit order to delay your purchase until Zendesk reaches your desired price. To spread out your risk, look into dollar-cost averaging, which smooths out buying at consistent intervals and amounts.
5. Decide on how many to buy. At last close price of US$132.84, weigh your budget against a diversified portfolio that can minimise risk through the market's ups and downs. You may be able to buy a fractional share of Zendesk, depending on your broker.
6. Check in on your investment. Congratulations, you own a part of Zendesk. Optimise your portfolio by tracking how your stock — and even the business — performs with an eye on the long term. You may be eligible for dividends and shareholder voting rights on directors and management that can affect your stock.

Zendesk share price

Use our graph to track the performance of ZEN stocks over time.

Zendesk shares at a glance

• Key figures

Information last updated 2021-06-10.

52-week range	US$77.75 - US$166.6
50-day moving average	US$138.7954
200-day moving average	US$140.9958
Target price	US$181.58
PE ratio	N/A
Dividend yield	N/A (0%)
Earnings per share (TTM)	US$-1.542

Compare share trading platforms to buy stock

The value of your investments can fall as well as rise and you may get back less than you invested. Past performance is no indication of future results.

Is it a good time to buy Zendesk stock?

The technical analysis gauge below displays real-time ratings for the timeframes you select. This is not a recommendation, however. It represents a technical analysis based on the most popular technical indicators: Moving Averages, Oscillators and Pivots. Finder might not concur and takes no responsibility.

Technical Analysis of Zendesk, Inc by TradingView

Zendesk price performance over time

Historical closes compared with the last close of $132.84

1 month (2021-05-14)	-1.63%
3 months (2021-03-12)	-1.51%
6 months (2020-12-14)	-3.25%

1 year (2020-06-12)	65.82%
2 years (2019-06-14)	53.02%
3 years (2018-06-14)	123.52%
5 years (2016-06-14)	388.56%

Is Zendesk under- or over-valued?

Valuing Zendesk stock is incredibly difficult, and any metric has to be viewed as part of a bigger picture of Zendesk's overall performance. However, analysts commonly use some key metrics to help gauge the value of a stock.

Zendesk's PEG ratio

Zendesk's "price/earnings-to-growth ratio" can be calculated by dividing its P/E ratio by its growth – to give 4.8739. A low ratio can be interpreted as meaning the shares offer better value, while a higher ratio can be interpreted as meaning the shares offer worse value.

The PEG ratio provides a broader view than just the P/E ratio, as it gives more insight into Zendesk's future profitability. By accounting for growth, it could also help you if you're comparing the share prices of multiple high-growth companies.

Zendesk financials

Revenue TTM	US$1.1 billion
Gross profit TTM	US$779.3 million
Return on assets TTM	-4.64%
Return on equity TTM	-50.98%
Profit margin	-20.58%
Book value	3.635
Market capitalisation	US$16.3 billion

TTM: trailing 12 months

Shorting Zendesk shares

There are currently 6.9 million Zendesk shares held short by investors – that's known as Zendesk's "short interest". This figure is 0.9% down from 6.9 million last month.

There are a few different ways that this level of interest in shorting Zendesk shares can be evaluated.

Zendesk's "short interest ratio" (SIR)

Zendesk's "short interest ratio" (SIR) is the quantity of Zendesk shares currently shorted divided by the average quantity of Zendesk shares traded daily (recently around 1.1 million). Zendesk's SIR currently stands at 6.38. In other words for every 100,000 Zendesk shares traded daily on the market, roughly 6380 shares are currently held short.

However Zendesk's short interest can also be evaluated against the total number of Zendesk shares, or, against the total number of tradable Zendesk shares (the shares that aren't held by "insiders" or major long-term shareholders – also known as the "float"). In this case Zendesk's short interest could be expressed as 0.06% of the outstanding shares (for every 100,000 Zendesk shares in existence, roughly 60 shares are currently held short) or 0.0587% of the tradable shares (for every 100,000 tradable Zendesk shares, roughly 59 shares are currently held short).

A SIR below 10% would generally be considered to indicate a fairly optimistic outlook for the share price, with fewer people currently willing to bet against Zendesk.

Find out more about how you can short Zendesk stock.

Zendesk share dividends

We're not expecting Zendesk to pay a dividend over the next 12 months.

Zendesk share price volatility

Over the last 12 months, Zendesk's shares have ranged in value from as little as US$77.75 up to US$166.6. A popular way to gauge a stock's volatility is its "beta".

Beta is a measure of a share's volatility in relation to the market. The market (NYSE average) beta is 1, while Zendesk's is 1.2255. This would suggest that Zendesk's shares are a little bit more volatile than the average for this exchange and represent, relatively-speaking, a slightly higher risk (but potentially also market-beating returns).

Zendesk overview

Zendesk, Inc., a software development company, provides software as a service solutions for organizations in North America, Latin America, Europe, the Middle East, Africa, and the Asia Pacific. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat software to connect with customers on Websites, applications, and mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Gather, a community forum software that allows customer end-users to connect and collaborate; Zendesk Sell, a sales customer relationship management (CRM) product solution to enhance productivity, processes, and pipeline visibility; and Zendesk Explore, which provides analytics for organizations to measure and enhance the customer experience. In addition, it provides Zendesk Sunshine, a CRM platform; Sunshine Conversations, a messaging platform solution; Zendesk Embeddables, which allow developers to embed experiences on the Web and mobile applications; Zendesk APIs that allow users to build custom integrations and interact with Zendesk data; and Zendesk Apps that enable organizations to customize Zendesk product and platform solution interfaces and optimize workflow through plug-ins, as well as Zendesk Suite, an omnichannel offering, which combines its solutions. The company was founded in 2007 and is headquartered in San Francisco, California.

Frequently asked questions

• What percentage of Zendesk is owned by insiders or institutions?

  Currently 1.16% of Zendesk shares are held by insiders and 98.868% by institutions.

• When does the fiscal year end for Zendesk?

  Zendesk's fiscal year ends in December.

• Where is Zendesk based?

  Zendesk's address is: 989 Market Street, San Francisco, CA, United States, 94103

• What is Zendesk's ISIN number?

  Zendesk's international securities identification number is: US98936J1016

• What is Zendesk's CUSIP number?

  Zendesk's Committee on Uniform Securities Identification Procedures number is: 98936J101