SGIO Business Insurance Company History
SGIO has a long history looking after the insurance needs of Western Australians, with its origins dating as far back as 1926. SGIO is part of the larger Insurance Australia Group (IAG), an Australian-owned company which provides its insurance services in Australia, New Zealand, the United Kingdom and also Asia.
SGIO offers the following policies to its customers:
- Car Insurance
- Motorcycle Insurance
- Home Insurance
- Business Insurance
- Boat Insurance
- Caravan Insurance
- Travel Insurance.
The company has branches located in the Perth CBD, Geraldton, Kalgoorlie, Bunbury, Busselton and Mandurah.
With an emphasis on providing excellent customer service, SGIO also prides itself on giving back to the communities it calls home. It has provided in excess of $6.5 million to community organisations across Australia since 2003.
Different Industries that May Benefit from SGIO Business Insurance
Businesses that provide handyman services, domestic cleaning services, pet grooming or dressmaking can benefit from an SGIO Business Insurance policy. These businesses may also require public and products liability insurance, general property insurance, fire and defined events insurance or another form of cover.
Professionals & Consultants
Doctors, lawyers, architects, accountants, real estate agents and the like can all find the cover they need from SGIO. Cover can be tailored to your specific needs and also arranged with minimal paperwork.
Food & Beverages
Those who work in the restaurant and hospitality industry have specialist needs when it comes to insurance cover. Public and products liability insurance provides cover for breaches of your responsibility to the general public, while fire and defined events Insurance provides essential financial protection. Other suitable policies for this industry sector may include burglary insurance, money cover and glass cover.
Regardless of whether you run a retail store or a market stall, you still need some form of business insurance cover. Public and products liability insurance is perhaps the most important consideration for businesses in the retail sector, although they can also benefit from cover for burglary, glass, money, and fire and defined events.Back to top
Cover Provided from SGIO Business Insurance
Public and Products Liability
This form of insurance is designed to protect you when your business activities result in a third party suffering a bodily injury or property damage. You have a duty of care towards the general public, though there are some cases where you may be deemed legally liable and have to pay compensation, such as if a customer slips over and injures themselves in your store. If this happens, SGIO’s public and products liability Insurance provides financial protection.
This type of cover from SGIO covers you against the loss, damage or burglary of tools or plant and equipment when you take them with you to a work site. In addition to burglary, you could suffer a loss due to fire, earthquake, flood, explosion, collision or a vehicle overturning. general property insurance from SGIO protects you in such situations.
Fire and Defined Events
Fire and defined events insurance protects your business against loss or damage to tools, equipment, contents, business stock and buildings. This loss or damage may be caused by fire, earthquake, lightning, an explosion, impact from objects like falling trees, storm damage and even malicious damage.
Personal Accident and Illness
Suffering a serious illness or injury can put you out of work for an extended period of time. If an illness or injury stops you from performing your normal work duties and earning your regular income, SGIO’s personal accident and illness insurance helps to replace that lost income. You can receive a lump sum benefit for certain injuries (such as a loss of sight or the loss of use of a limb), or a weekly benefit for other injuries and illnesses that keep you out of the workforce. Cover is also available for self-employed people who do not have access to sick leave.
This policy offers protection when an unknown person breaks into your business premises and steals stock, contents or equipment. This is a crucial policy that offers much-needed financial protection for many businesses.
You can take out cover for the vehicles and mobile plant you use to run your business.
If money is stolen from your business premises, SGIO Business Insurance will provide a benefit payment.
This cover option allows you to take out protection against accidental loss or damage to specified items of property.
If your business is audited by the Australian Taxation Office, the cost of any professional fees you incur can be covered by SGIO.
Fraud and Dishonesty
If an employee of yours commits a fraudulent or dishonest act or omission in an effort to make a personal financial gain, you’ll be covered for any resulting loss of money.
Computers, printers, phones and the like are critical to the running of many businesses. However, if they happen to breakdown, this policy can provide the cover your business needs.
This option protects you against the breakdown of air conditioning units, cash registers and cool rooms.
Shop front windows and glass shelving can break, while sign writing and advertising signs can be damaged or destroyed. Glass cover means you won’t be left out of pocket when any of these events happen.
Insured events such as fires and storms can not only damage your business premises, they can also significantly disrupt your ability to operate as normal. In such cases, business interruption insurance provides cover for the resulting loss of profits while your business is being repaired.Back to top
SGIO Business Insurance General Conditions
If an event occurs which may lead to a claim under your SGIO insurance policy, you need to notify the insurer as soon as possible. You’ll need to provide all the details of any loss, damage, injuries, illnesses or claims against you, as well as take all reasonable precautions to minimise further loss or damage. In burglary cases, you’ll also need to notify the police immediately. Of course, you also must not admit any liability or try to repair any building or appliance.
Alteration of risk
The circumstances and possessions of your business can change over time. If any changes occur that will have a bearing on the cover provided by your SGIO Business Insurance policy, you need to notify the insurer as soon as possible.
You always need to take reasonable care to ensure the safety of the property, to guarantee that you only have competent employees, and to maintain your business premises, machinery and fixtures. Similarly, you also need to take reasonable care to prevent any personal injury or property damage, and to comply with all statutory obligations and other regulations.
In cases where a policy is jointly held, all information supplied to SGIO is considered to have been supplied by both parties. If one partner engages in a deliberate act which results in loss or damage, no resulting claims will be paid.
Cover will be suspended where the business premises are unoccupied for a period of at least 60 consecutive days.
If you’ve already entered into an agreement that excludes your rights of recovery against a person or organisation, you claim will not be paid or SGIO’s liability will be reduced.
Any person or organisation who is not named in the certificate of insurance will not be insured.
SGIO is entitled to use your name in proceedings to enforce any rights, remedies or orders relating to claims for injury, property damage or costs. Any claimant must give any help and information that the insurer requests to help settle a claim.
You can cancel your policy at any time by notifying the insurer in writing. Cancellation takes place once the notice has been received.
Goods and Services Tax
When you pay to acquire goods or services, SGIO will reduce the amount you have to pay by the amount of the input tax credit you are entitled to.
Paying in instalments
If your premium remains unpaid for 14 days when you are paying in instalments, your claim may be refused. If your premium goes unpaid for month, you may receive written notice of your policy being cancelled.
Consequences of non-disclosure
If you fail to fulfil your duty of disclosure, the insurer may reduce their liability, your policy may be cancelled, or the policy may be void from the beginning.
The excess shown in your certificate of insurance will be deducted from any claim amount you are paid.
You must advise SGIO of any other insurance already in place.
Disputes related to this policy are subject to determination in Australian courts.Back to top
SGIO Business Insurance Claims Procedure
As mentioned, you’ll need to notify SGIO as soon as possible after something happens that may lead to a claim. You must provide full details of the event in question, including the loss, damage, injuries, illnesses, claims or proceedings against you.
It’s also vital that you take all reasonable steps to prevent or minimise any further loss or damage, as well as recover any lost or stolen property. Notify the police if you are a victim of burglary or if anything is lost, stolen or damaged by a malicious act. Of course, it’s important to remember not to admit any liability, nor to try to repair any building or appliance until it has been inspected by the insurer.
It’s your responsibility to provide any documentation or information SGIO requests to handle your claim.
SGIO offers a host of insurance solutions to suit small businesses and larger operations. Of course, it’s vital that you weigh up all the policies available to you before deciding on the right one for your situation.Back to top