Bupa Global data breach hits 547,000 customers

Richard Laycock 18 July 2017

Bupa office in Melbourne, glass front with blue Bupa logo

Almost 20,000 Australian Bupa Global customers may be affected.

Bupa Global is trying to get in touch with roughly 19,595 of its Australian customers, after a data breach affecting over half-a-million private health insurance customers.

The leaked customer data was not an external data breach or cyber attack, but caused by a deliberate act by a former employee.

A report suggests that on 23 June 2017 an exemployee of Bupa Global claimed to have access to the records of 547,000 customers covered by 108,000 policies, and was offering them for sale.

The employee took customer data from one of Bupa Global's systems, which included customer names, nationalities, dates of birth and some contact details.

Bupa Global said that the information gathered does not include any personal financial or medical data.

This situation only affects customers with the Bupa Global division, which services 1.4 million international health insurance customers.

"To be clear this does not affect Bupa's other local businesses such as Bupa Australia, Bupa Chile and Bupa UK," said managing director of Bupa Global Sheldon Kenton.

Those international customers concerned about the breach are being encouraged to contact Bupa Global.

The breach comes just weeks after the discovery that Medicare Card details for many Australians are available for sale on the dark web for just $30.

Picture: Shutterstock / Nils Versemann

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