- Option to add Fetch TV entertainment bundles
- Modem comes with 4G back-up
- 24/7 broadband technical support
- Regular monthly cost of plans is above the average on Finder
Westnet offers a wide range of plans covering most internet connection types. You can connect via NBN (fixed line, satellite, fixed wireless) as well as home wireless broadband.
Its regular price of NBN plans is above the average in Finder's database by $8 to $15 a month depending on the speed tier.
Westnet's typical evening download speeds during the busy hours of the day (7-11pm) reach the maximum available on its NBN 12-50 plans. However, they're slightly lacking for NBN 100 and above.
Westnet's home wireless plans offer unlimited data and regularly come with deals that can sometimes give you the first month free.
Its NBN Satellite plans are competitively priced per gigabyte and have generous data allowances.
Westnet could be right for you if you:
But it may not be the right fit for you if you:
Westnet's NBN plans are typically priced above average in Finder's database by $7 to $16.
It sometimes offers monthly discounts for a set period (eg. 6 or 12 months) which brings their cost under the average in Finder's database.
NBN 12, NBN 25, and NBN 50 plans offer fast speeds, but higher speed tiers are slightly lacking.
Westnet's NBN modem with 4G backup costs up to $192, above the average price of $141 in Finder's database, but is free with a 24-month commitment.
All of Westnet's satellite plans offer up to 25Mbps speeds, but differ in the amount of data included. The more data you choose, the lower the cost per gigabyte.
While it's hard to compare total monthly pricing for NBN 25 satellite plans due to different data allowances, Westnet's plans are competitively priced per gigabyte.
Its plans range from 26 cents to 30 cents per gigabyte, which is below the average across all NBN 25 satellite plans in Finder's database which equates to 88 cents per gigabyte.
Westnet does not offer the SkyMuster Pro and SkyMuster Pro Premium NBN satellite plans, which offer unmetered downloads and faster speeds.
If you require a modem router from Westnet, it costs $59.95 upfront, the most affordable option in Finder's database of NBN satellite plans.
Westnet's unlimited data home wireless plans are in line with the average cost in Finder's database.
Consider what speed you want from your home wireless plan as Westnet may not offer the fast speeds you're looking for. The typical evening speed on the 4G Home Wireless Broadband plan is only 16Mbps.
On its 5G Home Broadband plans, the speeds are capped at 50Mbps and 100Mbps respectively, even though 5G is capable of higher speeds than that. On Telstra's uncapped 5G home internet plan for example, it has a typical download speed of 336Mbps.
Look out for deals that Westnet frequently offers for its home wireless plans too that can save you even more.
Existing Westnet broadband customers that switch to its Home Wireless Broadband plan are eligible for a $10 a month discount off its regular price.
You can sometimes score the first month free for home wireless plans, so depending on which plan you choose, you could save up to $69.99.
Westnet is not part of the ACCC broadband performance report, so the reliability of its speeds cannot be officially verified.
However, Westnet advertises the maximum typical evening speeds available on its NBN 12, NBN 25 and NBN 50 plans. Its faster NBN plans fall a bit short on this.
You can get in touch with Westnet by:
Customers on NBN fixed line, 5G Home Broadband or a 6-month NBN fixed wireless plan can opt-in for 24 months of Fetch Entertainment for free. It's $5 a month thereafter.
This includes 30 pre-selected movies each month and you can add streaming apps such as Netflix and Stan. However, you'll need your own subscriptions to these services.
There is a $59.99 set up fee, and adding a range of channel packs can cost $6 a month which includes things like sports, children's programming and lifestyle programs.
If you get a modem through Westnet for your NBN plan, it features 4G back-up. That means if there's an NBN outage in your area, you'll be switched over to 4G mobile data as a back-up within a few minutes.
The back-up modem's maximum download speed is only 12Mbps though, which could be slower than your existing NBN plan.
Tangerine has some of the cheapest NBN plans on Finder, along with 6-month sign-up discounts.
Exetel's plan prices are cheaper than Westnet, plus they are usually one of the top performers in ACCC's broadband performance report.
For award-winning support:
Aussie Broadband has received awards for its local customer service, and its speeds aren't bad either.
If Westnet sounds like the right choice for you, simply sign up to the provider via its website. Remember to check your home address before you select your plan to make sure that you're choosing a plan that's available for your property's connection type or area.
What if I'm moving house?
Once you know the date of when you're moving into your new place, you can call Westnet's specialised Movers Team or send them an email.
Westnet suggests it's best to notify them at least 2-3 weeks before your moving date.
For an NBN connection, Westnet states it could take between 2 and 30 days to connect, subject to technician availability and installation requirements.
Make sure to give your current provider a heads-up in case there's a notice period to account for. You don't want to be stuck paying for 2 internet services.
If you're still feeling unsure about the process, check out our guide on how to switch broadband providers.
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