MyNetFone Broadband | NBN and ADSL plans

MyNetFone’s origins are in Voice Over IP services, but it now offers a variety of ADSL and NBN broadband services as well.

QUICK GUIDE: Services - Costs - Extras - Pros & Cons

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What services does MyNetFone offer?

MyNetFone broadband offers NBN services at each common speed tier, as well as ADSL2+ services for those living outside NBN service areas. With a history in pioneering Voice over IP (VoIP) services in Australia, it's no surprise the company offers a wide range of voice options on top of its NBN plans.


How much does MyNetFone cost?

MyNetFone’s plans vary by connection type, and in the case of NBN plans, the speed tier you choose to connect with. MyNetFone doesn’t formally split out its NBN plans on a speed basis, instead applying a base price for its 12/1 NBN plans and then the option to jump up to 25/5 plans for an additional $10 per month or 100/40 plans for an extra $30 per month.

On the ADSL2+ side, MyNetFone’s pricing covers four different usage scenarios with the key difference being the amount of data download quota. On all but the lowest cost package, an ADSL2+ modem is provided, and if you do opt to use your own on a 12 or 24 month contract, you get a $50 credit for doing so.

As with most ISPs, there’s a connection charge which is reduced significantly on 12 month contract terms and eliminated entirely if you sign up for a 24-month contract.


What additional services are included?

What voice options are provided?

MyNetFone’s history is in Voice Over IP services, so it’s no surprise that you have a number of voice-related options with MyNetFone Broadband packages.

For ADSL packages, a $0 month PAYG VoIP service is provided, offering free calls to other MyNetFone users, 20c flat rate calls to local or national fixed line numbers and 25c/minute calls to mobiles. International calling rates vary, but start at just 1.9c per minute.

With its NBN plans, MyNetFone offers the same bundled VoIP package for all but the top tier plan, which comes with a bundled VoIP service with 30,000 local/national/mobile calls per month that automatically renews, making it unlimited in effect.

What TV and movie options are provided?

MyNetFone does not have any particular IPTV or streaming bundles.

What happens if I exceed my monthly download limit?

Excluding the unlimited plans where excess usage doesn’t apply by definition, all of MyNetFone’s plans, whether ADSL2+ or NBN are shaped down to a 256Kbps level if you exceed your download quota. It is worth noting that MyNetFone does not count uploads towards your usage quota.


Pros and cons

Pros

  • Included VoIP line. Every plan comes with a free VoIP service.
  • Can switch up to NBN plans without penalty. If the NBN becomes available at your property while under an ADSL2+ contract, MyNetFone will allow you to switch up without paying any contract break or new installation fees.
  • Uploads not counted. MyNetFone doesn’t count uploads against your usage quota.

Cons

  • No provided email address. MyNetFone doesn’t supply any email addresses with any of its plans.
  • Data quotas split on peak/off-peak basis. For ADSL2+ plans with a data quota, half the data available is counted between midnight and 10am, which means if you don’t heavily use the Internet overnight, you’ll effectively get less usage.
  • Relatively no-frills. MyNetFone's plans are fairly light on additional extras such as quota-free applications or other bundling provisions.

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2 Responses to MyNetFone Broadband | NBN and ADSL plans

  1. Default Gravatar
    Neil | July 14, 2016

    I was a MNF user until Jan/feb this year and have recently moved residence to Chinderah “Tweed Shores” park on Chinderah Bay Drive.
    I would like a ADSL2+ with about 100 Gb/month preferably no contract.
    Do you have this service in my area? NBN cables are about 100 metres from my home.My landline account is not currently active.
    Thanks

    • Staff
      May | July 14, 2016

      Hi Neil,

      Thanks for your inquiry.

      You may need an active landline to get an internet service. I’d also encourage you to enter your address on our NBN tracker to check if your area is ready for service and find which service provider is available to offer internet plans in your area.

      I hope this helps.

      Cheers,
      May

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