Hello Broadband NBN and ADSL plans compared

Hello Broadband provides a range of NBN plans to suit your lifestyle and budget. Compare Hello Broadband plans today.

Hello Broadband is a Melbourne-based Internet provider supplying NBN services throughout Australia. Though it's one of the younger brands on the market, Hello Broadband is backed by the business-grade Internet company Broadband Solutions which has provided organisations in Australia, New Zealand and Asia with premium broadband services since 2005.

Along with its NBN plans – all of which are available on month-to-month and 12-month contracts – Hello Broadband offers phone services delivered over the traditional landline network and through Voice over IP (VoIP) technology. These services are only available when bundled with Hello Broadband's Internet plans, however.

Why should you consider Hello Broadband?

  • Hello Broadband plans are among the cheapest currently on the market
  • Hello Broadband NBN plans all come with a pay-as-you-go Voice over IP (VoIP) phone service bundled in at no cost
  • Hello Broadband’s Internet services has won numerous awards for its performance
  • Australian Support

Hello Broadband NBN plans

Hello Broadband caters to the vast majority of Aussie homes with its NBN plans, supporting each of the main connection technologies: fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the building (FTTB), hybrid-fibre coaxial (HFC) and fixed wireless. Only two of the standard NBN speed tiers are available, though: Standard (nbn25) and Standard Plus (nbn50)

Each of Hello Broadband's NBN plans comes with 1000GB of data and is priced as follows:

  • Family, which includes a Standard NBN connection for $99 a month
  • Unlimited Entertainer, which includes a Standard Plus NBN connection for $109 a month

On a month-to-month contract, Hello Broadband's NBN plans incur a one-off set-up charge of $49.95. This charge is waived on 12-month contract.

The only other upfront cost is the purchase of a new modem, should you need one. On a month-to-month contract, this will set you back $124.95, while you'll only have to pay $99.95 if you opt for a 12-month contract.

Be aware that signing up for a 12-month contract means paying an early termination fee should you want to cancel your service before the end of your agreed term. This fee is calculated as $20 multiplied by the number of months remaining in your contract.

Internet speeds on the NBN can vary dramatically depending on factors like time of day, connection type and your chosen provider. For a clearer indication of the real-world speeds you can expect to see on its plans, Hello Broadband provides the following guide for Internet performance during the peak hours of 7:00pm to 11:00pm:

  • Family: between 2Mbps and 12Mbps
  • Entertainer: between 6Mbps and 25Mbps

In addition to their Internet component, Hello Broadband's NBN plans can be supplemented with a basic pay-as-you-go VoIP phone service at no extra cost. This can be upgraded further with unlimited local and national calls for an extra $5 a month, or unlimited local, national and Australian mobile calls for $10 extra a month.

How does Hello Broadband compare?

If price is your primary concern, Hello Broadband is right up there with some of the top Internet providers in the country.

How do Hello Broadband's NBN plans compare?

Hello Broadband fares extremely well in the NBN space. Its plans feature some of the lowest monthly rates currently available, and its set-up fees are more affordable than many of its closest competitors.

This gives Hello Broadband a significant edge, especially for Aussies interested in a basic NBN service rather than a top-tier one. For instance, while Flip TV charges a similar monthly rate to Hello Broadband's Family plan, Flip TV doesn't include a VoIP phone service, and neither does the more expensive plan from Nextalk.

It's only at the higher-speed tiers that Hello Broadband falls behind the competition. Its Entertainer plan is outpriced by similar offerings from Exetel, MyRepublic and TPG, while Mate Communicate and Tangerine offer even cheaper plans if you're happy to go without a phone service.

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