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Harbour ISP NBN review

Harbour ISP has all your Internet bases covered, with satellite, fixed-line, and fixed wireless NBN on offer.

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Sam Baran
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Harbour ISP has offices in Manila, Melbourne, Sydney and Brisbane. It has been selling Internet services since 2005, offering fixed-line NBN connections as well as NBN satellite plans.

Top features:

  • NBN and satellite plans month to month or on 12-/24-month contracts
  • Relatively cheap NBN50 and NBN100 plans
  • Home phone lines available on most plans
Harbour ISP internet is not currently available via finder. You can visit their website at www.harbourisp.com.au for more information or compare alternative options available below.

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Compare Harbour ISP NBN plans below

Need a fixed-line connection? Harbour ISP has plans for NBN25 NBN50, NBN100 and NBN250, offered month to month or on a 12- or 24-month contract.

Harbour ISP review: What we think

Harbour ISP Internet plans share the following features:

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Price

$59 monthly and up

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Technology type

NBN, fixed wireless, satellite

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NBN speeds

Basic II, Standard, Fast, Superfast

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Optional extras

Home phone

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Support

Phone: 8:30am to 10pm AEST, Monday to Friday; 9am to 10pm AEST weekends

Since 2005, Harbour ISP has been providing Internet services all across Australia. It has a wide range of connection technologies on offer, from NBN to satellite to fixed wireless.

As far as prices go, Harbour ISP's NBN50 and NBN100 plans are roughly $10 cheaper per month than the Finder averages for the speed tiers. They don't hold up quite as well on the speed side, coming in a little underneath the industry averages (e.g. NBN100 typical evening speed of Mbps vs ACCC average of 84.5Mbps).

Harbour's satellite plans are quite competitive too, mostly cheaper across the board compared to another satellite provider like Reachnet. The lower tiers tend to have much higher off-peak data allowances if that's something that is useful for you.

Harbour ISP extra features

  • Home phone. You can get a VoIP home phone service on your NBN plan. The 3 options and their monthly fees are: free national calls for $5, unlimited national and Australian mobile calls for $7, or national, mobile and select international calls for $9.


Is Harbour ISP right for you?

Pros

  • Cheaper plans. Harbour's higher NBN plans are about $10 cheaper than average.
  • Wide range. Across its satellite options, Harbour ISP has heaps of plans available for its customers.

Cons

  • Non-direct debit fee. You'll be charged an extra $2.50 per month if you don't pay by direct debit.
  • Activation fees. If you don't sign up to a long contract with Harbour ISP, you'll be hit by high activation fees.

Summary: Harbour ISP's fixed-line NBN plans are relatively low-priced with about average speeds, but you might have to sign a contract to avoid hefty activation and set-up fees.

Compare Harbour ISP fixed wireless plans here

You can get an unlimited data fixed wireless plan from Harbour ISP on a month-to-month basis or on a 12-month contract.

Compare Harbour ISP satellite plans here

Satellite plans from Harbour ISP hook you up with a broadband connection using the SkyMuster satellites. Get a SkyMuster Plus plan if you want most of your Internet activity to be unmetered except for video streaming

Harbour ISP Frequently Asked Questions

Do I need a new modem to sign up to Harbour ISP?

If you haven't been on the NBN before, you'll probably need a new modem to get your connection functioning. You can either bring your own or buy one from Harbour ISP with a plan starting at $149.95.

Can I cancel my Harbour ISP NBN plan?

If you're on a month-to-month plan, you won't have to pay anything to cancel or change your service. On a contract, you're liable to pay an early termination fee of $350 or the remaining value of your contract, whichever is less.

Do Harbour ISP's Internet plans include calls?

Not by default, but you can buy a VoIP home line to go with your NBN. You can get free national calls for $5/month, unlimited national and Australian mobile calls for $7/month, or national, mobile and select international calls for $9/month.

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