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Commander Internet

Commander Broadband has fixed line and mobile broadband plans for businesses and residents alike.

Sam Baran
Sam Baran

Updated

Fact checked
Commander

Commander Broadband is a primarily business-focused provider, selling Internet plans to businesses for around 30 years. However, residential customers are also able to sign up to Commander's plans if they're interested.

Top features:

  • NBN plans on 24-month contracts
  • 20GB or 40GB of mobile broadband available
  • 4G back-up included with NBN plans

Compare Commander Broadband NBN plans below

While aimed at businesses, residential customers can also sign up for an NBN50 or NBN100 plan on a 24-month contract with Commander Broadband.

Commander Broadband review: What we think

Mint Telecom's Internet plans share the following features:

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Price

$95 and up monthly

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Technology type available

NBN, mobile broadband

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NBN speeds available

NBN50, NBN100

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Optional extras

4G back-up

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Support

Live chat: 8am - 7pm, Monday to Friday. Phone: 9am - 5pm, Monday to Friday

Commander Broadband has been selling business-focused broadband plans for around 30 years. It has contract NBN and mobile broadband plans available.

Compared to residential plans, Commander's NBN offerings are extremely poor. They cost $15 or $20 extra per month compared to Finder averages for their tier, and are only available on a lengthy 24-month contract so you can't leave easily if you aren't happy. Further, Commander claims its plans are fast, but don't publish their typical speeds so it's hard to say how reliable your connection will actually be during busy periods of the day.

Its mobile broadband plans are much better on a pure dollar per data basis, offering 1GB at a rate of $1. However, they are also only available on a 12-month contract (24 if you want a modem), so you'll have to be sure you're sticking with them for the long haul.

Commander Broadband extra features

  • Phone bundles. For an extra $20 per month on Commander's NBN plans, you'll get a phone line with standard local, national and mobile calls included.
  • 4G back-up. The standard preconfigured gateway comes with included 4G SIM mobile back-up for when the NBN goes down.
  • Bundling discounts. If you bundle together your office phone, Internet or mobile plan with electricity from Commander, you'll save $60 off your bill annually for each service.
  • Data pooling. Data can be shared between mobile broadband plans on the same account.


Is Commander right for you?

Pros

  • 4G back-up. Commander's plans come with 4G back-up in case the NBN goes down, so you stay connected.

Cons

  • Non-direct-debit fees. The deceptively cheap home phone bundles will actually cost quite a bit if you want to make calls to mobiles or nationally.
  • Contract only. You can't pick up a Commander plan month to month.
  • No published speeds. Commander doesn't share its typical speeds, making it difficult to say how fast its connections are.
  • Poor evening speeds. Mint Telecom's typical evening speeds are way below average right across the board.

Summary: While Commander Broadband has business-focused broadband, its plans compare poorly when placed alongside similar residential plans. However, its 4G back-up is a nice feature.

Compare Commander Broadband ADSL plans here

Those who aren't on the NBN yet will be able to hop online using Commander's one-size-fits-all ADSL plan.

Compare Commander Broadband mobile broadband plans here

If you're after 20GB or 40GB of data per month, you can pick up a mobile broadband plan with or without a modem from Commander.

Commander Broadband FAQs

Do I need a new modem to sign up to Commander Broadband?

For customers who haven't been hooked up to the NBN before, a new modem will likely be required. Commander Broadband provides a pre-configured modem for free with its contract NBN plans, which also provides 4G back-up if the NBN goes down.

Can I cancel my Commander Broadband NBN plan?

If your contract has run its course, you're able to cancel your plan with no penalty. Those leaving early will be charged 50% of the remaining value on their contract.

Do Commander Broadband's Internet plans include calls?

Not by default, but you can add on a phone service to your NBN or ADSL broadband plan for an additional $20 extra per month. This includes standard local, national and mobile calls.

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