Commander Broadband NBN, ADSL and mobile broadband plans compared

Commander Broadband offers fixed-line and mobile broadband plans to those who are chasing business-grade voice and data services.

Originally known for its business phone systems, Commander Broadband now offers a full range of business communication services including NBN and ADSL along with mobile voice and data. Like most business-oriented telcos, Commander Broadband only offers its services to customers with a valid Australian Business Number (ABN).

Office phone systems are still at the heart of what Commander Broadband does, but there's the option of just signing up for broadband and arranging your voice services elsewhere. Along with connectivity, you can also pay extra for business-grade support.

Commander Broadband NBN plans

Commander Broadband's NBN plans support most standard NBN access technologies: fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the building (FTTB), fibre to the Curb (FTTC), hybrid-fibre coaxial (HFC) and fixed wireless, though not satellite.

Depending on the technology, two NBN speed tiers are available: Standard Plus (nbn50) and Premium (nbn100).

On the data front, all of Commander Broadband's NBN plans come with unlimited data. On a Standard Plus NBN connection, this gives you just one plan:

  • Standard Plus plan, which includes unlimited data for $79.95 a month

Typically, Commander Broadband charges an extra $20 a month to upgrade to a Premium NBN connection.

All of these plans come with 24-month contracts and no set-up fees. If you break your contract before the two years is up, the Early Termination Fee is 50% of the monthly access fee times the number of months remaining in your contract.

For more information on the extras Commander Broadband offers with its NBN plans, click here.

Commander Broadband ADSL plans

Commander Broadband also offers unlimited ADSL services to business customers who are not yet NBN-ready. A single plan is available, with a bundle option if you're looking to add a phone service in as well.

  • Standalone ADSL for $79.95 a month
  • ADSL and Phone bundle for $99 a month

As with Commander Broadband's NBN plans, these are all 24-month contracts with no set-up fees. If you break your contract, the Early Termination Fee is 50% of the monthly access fee multiplied by the number of months remaining on your contract.

These ADSL plans don't include a voice service, but voice lines are available as part of a bundle with the option of month-to-month or 24-month contracts. The bundles also come with different data allowances.

Commander Broadband mobile broadband plans

Along with mobile phone plans, Commander Broadband also offers data-only mobile services using the Optus 3G/4G network. They all operate on a month-to-month basis, but allowances only go as high as 10GB p/m with $10/GB excess data rates.

  • MBB 1GB for $20 a month
  • MBB 4GB for $30 a month
  • MBB 7GB for $45 a month
  • MBB 10GB for $60 a month

These are SIM-only month-to-month plans, but if you sign up for a 24-month contract Commander Broadband will include a USB dongle for free or a mobile hotspot for $5 per month.

If you break your contract, the Early Termination Fee is 50% of the monthly access fee times the remaining contract term, plus any outstanding repayments on the hardware.

Commander Broadband extras

Of course, with any broadband service you need a compatible modem-router for sharing that connection among your various devices.

On the NBN you can bring your own modem or buy the Commander Business Gateway, which is $129 on a 24-month contract or free on 36-month contract. On ADSL, it's $229 on a Basic plan or $129 on an Office or Executive plan. Either way, a $19.95 shipping and handling fee applies.

Office phone systems are Commander Broadband's bread and butter. You don't need to sign up for one, but keep in mind if you don't need a business-grade phone system then you'll find better broadband deals elsewhere.

Commander Broadband's NBN bundles cost an extra $20 on top of the Business Fibre plans. In return you receive an NBN-ready handset along with the option of unlimited local and national calls depending on the plan. You also receive a separate EFTPOS/fax line.

There's also a $99 Phone + ADSL Bundle which includes unlimited data, a voice line (unlimited local and national calls) and an EPTPOS/fax line. All of these ADSL bundles charge an extra $20 p/m if you're connected to a regional telephone exchange.

Commander Broadband also offers advanced business phone features like hunt group, simultaneous/sequential ring and auto receptionist which will be attractive in an office environment.

How does Commander Broadband compare?

Commander Broadband is aimed at businesses which require dedicated support and the option of extra service level agreements. As a result, it's not going to be as cheap as many of the consumer-grade deals.

How do Commander Broadband's fixed line NBN plans compare?

To keep things simple, Commander Broadband only offers unlimited downloads on the NBN and skips the Basic and Standard NBN speed tiers.

Right now, it offers Standard Plus services at a month. You can find services that undercut this, although remember they're less likely to offer business-grade support and advanced phone systems. You will find other providers which focus on business-grade voice services, such as MyNetFone which offers different consumer and business-grade plans.

Step up to Premium NBN speeds and Commander Broadband delivers some of the most competitive rates in the business broadband market. Just bear in mind that its basic plan does not include a lot of the extra features such as unlimited calls and PBX systems that some competitors bundle in their plans.

How do Commander Broadband's phone packs compare?

Commander Broadband's phone packs vary depending on which deal you sign up for, but none of them offers a $0 pay-as-you-go option. On the NBN you need to pay an extra $20 for a bundle, which includes unlimited local and national calls along with varying mobile rates. Meanwhile some of the ADSL deals also include unlimited mobile calls. Keep in mind that many of Commander Broadband's NBN and ADSL bundles also include an EFTPOS/fax line, which improves their utility for your business.

Commander BroadbandMyNetFoneVodafoneTelstraOptusTPGiinet
Pay-as-you-goN/A$0 extra$0 extraN/A$0 extra$0 extra$0 extra
Unlimited local and national calls$20 extraN/AN/A$0 extra$5 extra$0 on Standard Plus and above plansN/A
Unlimited local, national and mobile callsN/AN/AN/A$0 extra$10 extra$10 extra$10 extra

How do Commander Broadband's ADSL plans compare?

Small businesses operating outside the reach of the NBN have good reason to consider Commander Broadband for their ADSL service. While Optus, MyNetFone and Spintel all offer considerably cheaper alternatives that don't require committing to a full 24-month contract, Commander Broadband is still priced relatively competitively compared to the competition.

How do Commander Broadband's mobile broadband plans compare?

Since Commander Broadband doesn't offer any business-specific benefits on its mobile broadband plans, they offer no tangible advantage over regular residential mobile broadband plans. As such, it's worth considering a residential mobile broadband plan instead, as they are typically cheaper and offer more appealing inclusions.

This is immediately apparent when you compare Commander Broadband's 1GB and 4GB mobile broadband plans against offerings from the likes of amaysim, Jeenee Mobile, Moose Mobile and OVO.

Commander Broadband's mobile broadband plans become even less competitive as their data caps increase. For half the price of Commander Broadband's 10GB plan, you could score the same amount of data with Jeenee Mobile or Catch Connect. Furthermore, you could spend less than the price of Commander Broadband's 7GB plan and get 15GB through OVO or a massive 30GB through Catch Connect.

Why should you consider Commander Broadband?

Commander Broadband is an Internet provider for businesses that want premium service and are willing to pay for it. Its plans come with a hefty premium compared to many rivals, so you'll want to be sure that you're going to take advantage of Commander Broadband's business-grade features like office phone systems and enhanced service level agreements before signing up.

If it's a mobile broadband service you're after, meanwhile, you'll be better served looking elsewhere.

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