Buzz Telco offers a variety of internet, home phone, and mobile services that will cater to any customer’s needs.
What services does Buzz Telco offer?
Buzz Telco offers several NBN services and technology types, including fibre to the premises (FTTP), fibre to the node (FTTN), fibre to the business (FTTB) and fixed wireless. Buzz Telco also provides ADSL 2+, home line, mobile and mobile broadband services. Both NBN and ADSL 2+ plans offer an unlimited download limit, but ADSL 2+ plans differ depending on the zone that you live in. For customer queries and concerns, Buzz Telco has an Australian-based call centre in place as well as a LiveChat function on their website.
How much does Buzz Telco cost?
All services provided by Buzz Telco are available on a month-to-month payment scheme. Buzz doesn't charge a setup fee for any of its monthly plans, though if you need to buy a modem that will add to the startup cost. A TP-Link N600 Dual Band Gigabit ADSL 2+ modem router is available for $99 for those that need a new modem for their connection.
Buzz Telco also offers home phone services. Adding a home phone to your internet can cost an additional $30 to $80 per month, but you will automatically receive a discount on your home phone service if you currently use a Buzz Telco broadband service. Call allowance varies depending on the home phone plan that you choose.
What additional services are included?
Buzz Telco offers Sim Only Mobile plans provided through the Telstra 3G and 4G mobile network. The cost of a mobile plan can be anywhere between $20 and $65 a month, and, depending on the plan you choose, the call allowance and data limit will vary. Call allowances for mobile plans can range between $200 worth of calls and unlimited calls per month, while data limits fall between 200MB and 9GB a month. There is an additional $10 set-up cost for those who choose an extra small or a small plan.
What voice options are provided?
Buzz Telco offers a basic home phone plan, which will cost $30 per month for the Essential Home plan, $40 for the Local Home plan, $50 for the Heavy Home plan and $80 for the Ultimate Home plan. The cost of calls to local, national and mobile phones differs depending on the plan you choose.
Pros and cons of Buzz Telco
Pros
- Unlimited downloads. Whether you use ADSL 2+ or NBN, all plans available through Buzz Telco provide customers with unlimited downloads.
- Month-to-month contracts. The option of month-to-month plans takes away the stress of being locked into a long-term contract.
Cons
- Home phone price point. Overall, Buzz Telco’s home phone plans are comparatively expensive. Competitors, such as Optus, offer similar plans at a cheaper price point.
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