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10MATES: NBN review & plans

With a focus on peak-hour performance, 10MATES offers optimised NBN broadband services for Australians happy to pay a premium.

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Is 10MATES right for me?

  • What does 10MATES offer? 10MATES offers fixed-term NBN plans aimed at Aussies wanting the best performance money can buy.
  • Product highlights: Highlights include unmatched typical evening speeds, Standard Plus speeds for fixed wireless connections and a bonus gift for committing to a 24-month contract.
  • Watch out for: 10MATES might be one of the fastest broadband providers in Australia, but it's also one of the most expensive. And because it only offers fixed-term contracts, you'll need to commit a serious chunk of cash if you want to enjoy its market-leading performance.
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10MATES NBN plans

10MATES' NBN plans explained

10MATES provides NBN plans across all fixed-line technology types as well as fixed wireless connections. Depending on the technology, three of the four main NBN speed tiers are available: Standard (nbn25), Standard Plus (nbn50) and Premium (nbn100).

10MATES extras

An NBN connection won't do you much good without a compatible modem-router capable of sharing that connection among your various devices. If you don't already have a suitable model ready to go, 10MATES offers an extensive range of modems starting at $50 outright for a basic Tenda model. Alternatively, you can pay $70 to $700 more to upgrade to a wide choice of modems from TP-Link, D-Link and Netgear. Some support 4G failover during NBN outages.

How does 10MATES compare?

  • Faster typical evening speeds than practically every other telco
  • Also significantly more expensive than any other telco
  • Modem options and contract bonuses have a lot to offer premium users

10MATES' NBN plans are unashamedly more expensive than your typical service because it charges a premium for lower contention ratios and dedicated bandwidth to ensure the best performance during peak periods.

As such 10MATES might not be the best option if you're on a budget, but if you care about performance it's worth comparing the rates to rival premium providers like Aussie Broadband and MyRepublic which also focus on performance.

Why should you consider 10MATES?

10MATES should be on your shortlist if you care about performance and peak-hour congestion. If you're more concerned about price over performance, you should look elsewhere.

Even if you are prepared to pay a premium for a more reliable NBN connection, 10MATES struggles to remain competitive alongside rivals like Aussie Broadband and MyRepublic. They don't offer Basic or Standard speed unlimited plans, but their Standard Plus unlimited deals still undercut 10MATES' Basic unlimited deal.

10MATES offers bonuses if you sign up for a 24-month contract which might sweeten the deal, but the telco also slugs you hard if you break your contract, so choose wisely.

How to contact 10MATES

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Phone1800 870 817
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