The tangled relationship between Aussie banks and payday lenders

Elizabeth Barry 20 November 2015

How are banks and payday lenders connected? We untangle the strings.

big 4 banksOn 4 August 2015, Westpac pulled its funding from payday lenders. If you were unaware of the association you may have been surprised – one of the Big Four banks letting payday lenders dip into its pockets? But in fact Westpac had been doing so since October 2013, when it signed a two-year deal to provide Cash Converters with $60 million in backing for payday loans.

That move proved controversial. "Banks are generally wary of the payday lending market given the reputation risks involved in writing short-term loans at high rates to low-income earners," the Sydney Morning Herald noted when the deal was announced.

So what happened? Westpac cited  "commercial reasons" for pulling the funding, but when multi-million dollar commercial deals break down, there are usually multiple factors at play. When it comes to the funding of payday lenders, it always seems to come back to public opinion, compliance and ASIC regulations.

Which banks are associated with payday lenders?

At the time of writing (November 2015), none of the Big Four banks are providing any funding to lenders who offer payday loans. Westpac's decision to pull its funding came amid increasing pressure from government and corporate watchdogs over the behaviour of some short-term lenders.

The "commercial reasons" that Westpac cited might relate more to its desire to be a socially conscious bank than to a lack of return from the loans.Payday lenders are a necessary source of funding to many borrowers in need, but the loans are high cost and there are some dodgy practices being carried out by certain lenders. Having said that, Australia has one of the most heavily regulated and affordable payday loans markets in the world.

Westpac has moved away from paydays, which many commentators will view as a positive move. We're yet to see if Westpac will try and further embellish its social responsibility credentials by emulating NAB, which works with Good Shepherd Microfinance to provide low and no interest loans to low-income borrowers.

So where do payday lenders get their money?

This really depends on the lender. Some lenders, including Money3 and Cash Converters, are public companies that are listed on the ASX. Each company has a board of directors and stock that can be purchased. Other lenders such as Nimble were started by individuals and are run as a private business. The business earns its money from the fees and interest paid by borrowers.

The negative perception of payday loans can cause lenders to move on

It is not only banks such as Westpac that bow to public pressure when it comes to payday loans. Small amount loan lender Credit Corp, also listed on the ASX, announced in October 2013 a shift away from offering payday loans, instead focusing on longer-term loans for higher amounts. Interestingly enough, since its move away from payday lending, the company's share price has fallen 31% to $9.28. That doesn't mean demand is reducing. In a recent Sydney Morning Herald article, Cash Converters said its performance was likely to improve because it would soon have no competition.

Summary: What have we learned?

  • Australian payday lenders are not backed by banks
  • Banks such as Westpac and lenders such as Credit Corp have withdrawn from the payday industry, partly due to public criticism of payday loans
  • Payday lenders continue to operate under the same regulations as before, getting their funding from wherever they need to – as public companies on the ASX or as private companies

It's important to understand the loans you're applying for before you submit your application. If you're thinking of applying for a payday loan, make sure you compare before you apply.

Ask a Question

You are about to post a question on

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Disclaimer: At we provide factual information and general advice. Before you make any decision about a product read the Product Disclosure Statement and consider your own circumstances to decide whether it is appropriate for you.
Rates and fees mentioned in comments are correct at the time of publication.
By submitting this question you agree to the privacy policy, receive follow up emails related to and to create a user account where further replies to your questions will be sent.

2 Responses to The tangled relationship between Aussie banks and payday lenders

  1. Default Gravatar
    courtney | April 4, 2016

    i got approved for a loan they said it would be available by 7pm anyone actually got there’s on the same day

    • Staff
      Elizabeth | April 5, 2016

      Hi Courtney,

      Many lenders offer same-day turnaround for loans. However, it depends on when your application is received and when you are approved for the loan. Lenders can usually have your loan to you on the same day if you are approved before 2pm. It also depends on who you bank with – generally, if you bank with one of the Big Four banks you can receive your loan more quickly.

      Hope this information has helped,


Ask a question